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Derek Adams

Overview Reviews (333) Inventory (286)

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Derek Adams

Derek Adams | Page 22

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9

333 Reviews

Overview Reviews (333) Inventory (286)

Dealership Experience

5 yrs

Industry Experience

8 yrs, 10 mos

Specialties & Trainings

Bachelor in Business Management

Finance & Insurance Specialists

4.9

333 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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333 Reviews of Derek Adams

April 22, 2024

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Employee Rating

they are above and beyond . .... I been doing customer service for Delta airline over 35 yeas what I see is great. .... I been doing customer service for Delta airline over 35 yeas what I see is great. More

by ADIL.AMNA

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cameron Alexander, Jeremy Matthews, BB Belharrat, Rikko DePasquale

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Apr 22, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, ADIL.AMNA, on your new car from Five Star Subaru. Your endorsement is truly appreciated and we remain focused on your satisfaction. Reach our team at 817-438-1700. Thank you for supporting our dealership. Sincerely, David Cheney, General Sales Manager

April 16, 2024

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Employee Rating

Very helpful and friendly. Went above and beyond to make our car buying experience the best possible Went above and beyond to make our car buying experience the best possible More

by CHERYL4CATS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tobias Awoniyi, Brandon Fraikes, Greg Cryer

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Apr 17, 2024 -

Five Star Subaru of Grapevine responded

CHERYL4CATS, We appreciate you and your business at Five Star Subaru. Thank you for shopping with our team and please don't hesitate to call 817-438-170 with your technical or care questions. Our focus now is helping you enjoy your car. Best regards, Doug Laymon, Sales Manager

March 28, 2024

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Employee Rating

Derek was my salesperson when buying my daughter a used car. He was honest and upfront. Didn't sneak add-ons into price. We will be going back. car. He was honest and upfront. Didn't sneak add-ons into price. We will be going back. More

by SAM

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 29, 2024 -

Five Star Subaru of Grapevine responded

SAM, Thank you for sharing your experience at Five Star Subaru! We're thrilled to hear that Derek provided you and your daughter with exceptional service and guidance throughout your purchase journey. If you have any more questions or need further assistance in the future, don't hesitate to reach out to 817-438-1700. We want you both to be satisfied with your purchase. Take care, Doug Laymon, Sales Manager

March 25, 2024

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Employee Rating

Derek was very helpful and did everything he could to get us into our car without any problems .Thanks Derek and Five Star Subaru us into our car without any problems .Thanks Derek and Five Star Subaru More

by Juan ruiz

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Laymon

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Mar 25, 2024 -

Five Star Subaru of Grapevine responded

Juan, We appreciate knowing your Five Star Subaru shopping visit went well. Customer experience is a focus at our dealership and we continue to be available at 817-438-1700. Derek and I want to make certain you enjoy your new car. Thank you for sharing! Best regards, Doug Laymon, Sales Manager

March 21, 2024

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Employee Rating

Best car buying experience 'I've ever had. Top notch service. Derek was easy to work with and very thorough. Top notch service. Derek was easy to work with and very thorough. More

by LARSWILDER7

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Cryer

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Mar 21, 2024 -

Five Star Subaru of Grapevine responded

LARSWILDER7, Thank you for shopping at Five Star Subaru! We do our best to make every transaction at the dealership smooth and efficient. When you need car advice, reach us at 817-438-1700. Derek, Greg, and I will be ready to share our knowledge. Best regards, Doug Laymon, Sales Manager

March 17, 2024

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Employee Rating

Derek made the purchase easy. Great follow up with several phone calls after the sale to make sure things were working. Great follow up with several phone calls after the sale to make sure things were working. More

by DENNISBARCLAY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Kenny Wilder, Steve Lennon

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Mar 18, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Dennis, on your new Subaru! The Five Star Subaru team remain available at 817-438-1700. We are focused on helping you enjoy your car. Stay in touch when you need our advice. Thank you, Doug Laymon, Sales Manager

March 16, 2024

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Employee Rating

We got n there late Saturday night n your staff stayed xtra to get us n2 an Alfa Romeo n then on Tuesday had me come by n let yall out new tires on it. Everyone was great from start to finish. Thanks xtra to get us n2 an Alfa Romeo n then on Tuesday had me come by n let yall out new tires on it. Everyone was great from start to finish. Thanks More

by PARR61

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shannon helped us that night very much

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Mar 17, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, PARR61, on your purchase at Five Star Subaru. As you enjoy your car, don't hesitate to call Derek, Shannon, or me at 817-438-1700. Our team continues to be ready to help. Thank you for your business and remarks! Best regards, Doug Laymon, Sales Manager

March 16, 2024

Dealership Rating

Employee Rating

Derek from online sales was fantastic. Got us in and out without any hassles. Very transparent and non aggressive in the sale. Got us in and out without any hassles. Very transparent and non aggressive in the sale. More

by QT

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kenny Wilder

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Mar 17, 2024 -

Five Star Subaru of Grapevine responded

QT, Thank you for endorsing our buying processes at Five Star Subaru. Reach Derek or me at 817-438-1700 if questions arise as you begin enjoying your car. We continue to be here for you. Take care, Doug Laymon, Sales Manager

March 09, 2024

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Employee Rating

The experience is very very good! I will definitely recommend you to my friends who are interested in Subaru I will definitely recommend you to my friends who are interested in Subaru More

by SIYUANHAO99

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Laymon, Shane Hacker

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Mar 10, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, SIYUANHAO99, on your new car purchase at Five Star Subaru. Your satisfaction is our top priority, and we want to hear from you at 817-438-1700 with questions about your Subaru. Helping you fully enjoy your vehicle is the goal. Thank you, Doug Laymon, Sales Manager

March 09, 2024

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Employee Rating

When they say five stars they mean five stars! ! First time buying/ordering a brand new car and it was an amazing experience literally felt like I’ve known them for years from the first time i wal ! First time buying/ordering a brand new car and it was an amazing experience literally felt like I’ve known them for years from the first time i walked into the door. Definitely a Subaru girl now. More

by ASHLEYGARNETT

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Doug Laymon, Kenny Wilder, Jaylon Johnson

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Mar 09, 2024 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, Ashley! Derek, Jaylon, and the entire team are dedicated to providing excellent service and ensuring our customers have a smooth and enjoyable purchasing experience. Please don't hesitate to stop by or call 817-438-1700 to revisit the features on your new Subaru. We want you to fully enjoy your car. Thank you for your feedback and business, Doug Laymon, Sales Manager

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