"Horrible will never recommend this place to anyone "
All this place cares about is making a sale and they will lie to your face to make a sale with total disreguard for the well being of your family. I didn't have the vehicle for a month and the whole front end had to be replaced I was told the breaks were fine when in fact they were shot they never cleaned out the glove box after they bought the truck in the glove box I found paper work saying it failed Vermont inspection and part of the reason why it failed was the breaks needed to be replaced yet I was told the breaks were fine they even knew I have a 2 year old child that was going to be riding in a vehicle in that kind of shape.
- Barb Carter
We went to Heritage Toyota looking for a slightly used car, and Derek Blood was so helpful and spent so much time assisting us that we bought a car that same day! We wanted a towing hitch and crossbars added, and when the car was ready and we went o pick it up, Derek was very helpful teaching us how to use all the settings on the dashboard. Excellent service! Thank you, Derek!
"Top Notch Service by Excellent Staff ! Just great !"
Staff at Heritage Toyota,stayed well beyond closing time (on Saturday evening no less),to devote their full attention to getting me through the whole trade-in & buying process. I didn't know until that afternoon,that there was only one vehicle left,of exactly the model I wanted. I rushed to Heritage to try to grab it before somebody else did,arriving less than an hour and a half before closing -- not nearly enough time for sales staff to perform all of the transactions necessary. However,all necessary staff,stayed well into the dark evening,and worked,until I was able to drive away in my brand new RAV4 Hybrid. And while they were working late on a Saturday night,all I heard were friendly words,from staff who could not do enough for me. I now even consider a couple of guys there,friends o' mine !
"Picked Up My Truck for Service"
Thank you so much Derek for all your help. You picked up my truck and brought it to service when I didn't have the time. You went above and beyond and I know I will definitely be back when it comes time for my next Tacoma. Matt got my truck in on time and worked around my schedule to get it done.
"My 2009 Tundra purchase with Derek Blood"
- Frank Kneeland
I took delivery of my 2009 Tundra 4wd from Heritage last Saturday. I was really going to purchase a used truck via private sale and search on the web but Derek was both highly polite and persistent that he could find me a great value 4wd Tundra, in the mileage I was comfortable with, in the price range I wanted.
He sent me about 8 different examples over a 2 week period and I want to thank him immensely for the homework he did. Heritage checked out my 'new to me' 09 Tundra, did some key brake, cabin air filter, and other essential work at a great price and then did a very thorough cleaning of it, all for our agreed upon price. All things I would not have gotten had I done a private sale.
I would highly recommend Derek to anyone looking for new wheels. He is respectful, hard-working, and a cool guy, even though he is a Yankee fan. Keep up the good work Derek!
member of VT Air National Guard.
"Heritage Toyota Team worked amazingly well together."
The Heritage Toyota Team in South Burlington, VT worked amazingly well together to get me into a great deal in a fabulous new car.
Derek Blood was great in taking and retreiving all information to get me into a beautiful new Highlander.
He listened to what I liked, what was important to me and showed me what was available.
"Found me the perfect vehicle"
I had very specific needs in terms of vehicle and price. Derek Blood found me just the right car at the right price. Very happy!
"Very pleased with the personal interaction."
- Michael n benjamin
It was a pleasure doing business with Derek, very personable and not overly pushy. Kept in touch with us to keep us up dated on when new Hybrids would be arriving. But also not overly so, so not to put him into spam. Just the right amount of contact.
"Derek and Travis made my purchase easy👍🏽"
- Cathy Stech
I was VERY impressed at Derek's honesty and his choice to be a salesman for the customer, not the commission. Derek took the time to listen to what I wanted, without ever making me feel like I was being pushed along. He honestly listened to what we needed and helped us to find the Rave4 that wanted at a price that fit our budget (without even knowing our bottom line).
Travis from finance made what is usually the most stressful part an easy experience. He even took the initiative to tell us about a better financial term offer that came in AFTER we had done the initial paperwork the day before. Making more work for himself, just to better fit our needs. Same low rate, at a payment schedule that benifited us.
Together these two have assured that for our next purchase we WILL be back to them and the H team.
Other Employees Tagged:
, Doug Ryea referred us
- Jessie D
This is the first car we have leased and our experience was very pleasant. Derek was very patient and helpful answering all our questions about leasing vs. purchasing. We now have a great family vehicle that can comfortably fit the 4 of us! He and Andy were able to provide us with exactly what we were looking for and we are having a lot of fun driving the 4Runner.