Derek Pound
Derek Pound at Colonial Volkswagen of Medford

Derek Pound | Page 7

General Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

Contact Me
4.9
117 Reviews

Dealership Experience

15 yrs, 5 mos

4.9

117 Reviews

Write a Review

117 Reviews of Derek Pound

July 20, 2021

Dealership Rating
Employee Rating

Great service as usual. People are fantastic at this dealership and a pleasure to do business with!! This is our 5th VW and have recommended family and friends who haven't been disappointed buying fro More

by PAS803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We appreciate you being a loyal customer of ours. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 02, 2021

Dealership Rating

Everything is smooth so good and unexpected what I got More

by BOSTONBRUINSNICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2021

Colonial Volkswagen of Medford responded

Thank you, Nick, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Cataldo General Manager kencataldo@vwmedford.com

July 01, 2021

Dealership Rating

Great, efficient service - willing to work with us to get the best deal! More

by veronica.hu
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Mancini , Caduste Michaud, Keven Umana

Jul 02, 2021

Colonial Volkswagen of Medford responded

Veronica, Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. Caduste and our team appreciate your business and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com

June 03, 2021

Dealership Rating

Paul was a great help and a pleasure to deal with.John Paul was a great help and a pleasure to deal with. John explained everything clearly to me on the finance end. Both made my car buying experience th More

by mharrison924
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, John Mancini

Jun 03, 2021

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

May 28, 2021

Dealership Rating
Employee Rating

I was helped as soon as I walked in the door. My sales rep was very attentive, responsive and helped me find the vehicle that best suited me. More

by S.M.PICARDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Steven Tkaczyk, John Mancini , David Goodrich

May 28, 2021

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

May 12, 2021

Dealership Rating

My experience at colonial VolksWagan was amazing. Had the best experience buying a new Tiguan. Working with Paul made the whole experience a breeze. Would definitely recommend him to everyone. Will work with More

by MJCRANE076
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, John Mancini

May 13, 2021

Colonial Volkswagen of Medford responded

It's fantastic to hear that Paul provided you with great customer service while assisting you with your new Tiguan! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford! Ken Cataldo General Manager kencataldo@vwmedford.com

April 29, 2021

Dealership Rating

I couldn't say enough about Steve. He was friendly, warm, honest and very attentive. He didn't push anything on me but was able to give me a very clear sense of different trims on the model I was look More

by putput
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, John Mancini

Apr 30, 2021

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. Steve, John and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

April 26, 2021

Dealership Rating

My salesperson Paul, Was absolutely wonderful he stayed in touch with me the whole time and totally went out of his way to deliver my car to me I would recommend him to anyone buying a car, He has a wonder More

by Chandrose62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Colonial Volkswagen of Medford responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy Paul was such a big help however regret that your finance experience you felt rushed. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Cataldo General Manager kencataldo@vwmedford.com

April 25, 2021

Dealership Rating

Paul Lazzaro helped me find the exact pre-owned Tiguan I was looking for. He was a great communicator, personable and a straight shooter, very helpful every step of the way. I would highly recommend him to More

by charlotte
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro, Stephanie Trevisone , Ryan Hawkins

Apr 26, 2021

Colonial Volkswagen of Medford responded

Thank you, Charlotte, for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Ken Cataldo General Manager kencataldo@vwmedford.com

April 21, 2021

Dealership Rating
Employee Rating

Steve was a pleasure to work with - informative and professional. The staff coordinated a smooth experience --- and I'm enjoying my new car! Thank you. More

by marylouharvey
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, John Mancini , Ken Cataldo

Apr 21, 2021

Colonial Volkswagen of Medford responded

Mary Lou, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Steve and our team here at Colonial Volkswagen of Medford are glad to have you as a customer. Ken Cataldo General Manager kencataldo@vwmedford.com

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