Derek Thomas | Page 164

I had to wait 50 minutes for a courtesy vehicle which was an exceedingly long time to have to wait. I arrived at 11 am and didn’t leave until 11/50 an exceedingly long time to have to wait. I arrived at 11 am and didn’t leave until 11/50 More

by barbarasucoff Verified Customer Verified Customer

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I’ve been going to this dealership for years. Always a good experience. Employees are professional and knowledgeable while prices reasonable and service is efficient. Derek is a top notch advisor...and th good experience. Employees are professional and knowledgeable while prices reasonable and service is efficient. Derek is a top notch advisor...and the main reason I choose Sarasota BMW for all my service needs! More

by AIMEECPA Verified Customer Verified Customer

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Better explanation of what will happen if my check oil light turns on in under 750miles and over 750 miles would have been nice. Word Word Word light turns on in under 750miles and over 750 miles would have been nice. Word Word Word More

by BENBURNSIDE1983 Verified Customer Verified Customer

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Excellent service in every way possible! The service rep was very clear in his explanation and correct in the time required to complete the service. was very clear in his explanation and correct in the time required to complete the service. More

by Casey123 Verified Customer Verified Customer

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The service department took very good care of my car. The drop off and pick up was fast and easy. My advisor thoroughly explained my repairs and my car was washed and vacuumed! Excellent Service! The drop off and pick up was fast and easy. My advisor thoroughly explained my repairs and my car was washed and vacuumed! Excellent Service! More

by LSTARR Verified Customer Verified Customer

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Compressor Failure and Replacement Excellent service and workmanship! Derek Thomas and Greg Jones set it up for me. Derek kept me informed regularly with the progress. of my repair, Excellent service and workmanship! Derek Thomas and Greg Jones set it up for me. Derek kept me informed regularly with the progress. of my repair, the mechanic was meticulous with the repair. More

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Very professional staff. Services delivered on time. I was glad they came to pick up my car. After delivery my car was deeply cleaned. Thanks was glad they came to pick up my car. After delivery my car was deeply cleaned. Thanks More

by CLAUDIA.CASTANEDATREVINO Verified Customer Verified Customer

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Great service, loved the video! Thanks for getting us in so quickly. We were towed to BMW at 12:00 and by 2:00 I got a video of the inspection so quickly. We were towed to BMW at 12:00 and by 2:00 I got a video of the inspection More

by dlewis61 Verified Customer Verified Customer

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Few times I needed to bring in my leases vehicle,which was excellent,there was lack of communication between the people who answered the phone and the service people resulting in service people didn’t kn was excellent,there was lack of communication between the people who answered the phone and the service people resulting in service people didn’t know I had appointment More

by V.G.LEE Verified Customer Verified Customer

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BMW FIRST CLASS SERVICE BMW OF SARASOTA OVERS THE BEST SERVICE OF ANY DEALERSHIP IN SARASOTA DEREK IS KNOWLEDGEABLE, FRIENDLY AND SINCERE! AMENITIES ARE FIRST RATE, TRAINED BMW OF SARASOTA OVERS THE BEST SERVICE OF ANY DEALERSHIP IN SARASOTA DEREK IS KNOWLEDGEABLE, FRIENDLY AND SINCERE! AMENITIES ARE FIRST RATE, TRAINED TECHNICIANS GET THE JOB DONE RIGHT THE FIRST TIME!!! JIM MEISTER 22 YEAR CUSTOMER OF SARASOTA BMW More

by KINGSLEEY Verified Customer Verified Customer

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