Derek Thomas

Excellent service provided by Derek and his department! My car was picked up and delivered as promised and the detail was exceptional! My car was picked up and delivered as promised and the detail was exceptional! More

by LOLLYR2020 Verified Customer Verified Customer

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Professional and pleasant experience. I very much appreciated his communication throughout the process and the timely completion of the service. I very much appreciated his communication throughout the process and the timely completion of the service. More

by TedandDawn Verified Customer Verified Customer

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Brooke is the best person I have ever dealt with at a car dealership Exceptional customer service ! dealership Exceptional customer service ! More

by KIM2001 Verified Customer Verified Customer

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Brought in a Mercedes for an oil change because I had a $29 oil change flyer from your dealership. Derick said it's not good for a Mercedes. I pointed out that it said it was. He said he'd check. After 1 1 $29 oil change flyer from your dealership. Derick said it's not good for a Mercedes. I pointed out that it said it was. He said he'd check. After 1 1/2 hours, I hadn't heard from Derick, so went to check. He said the flier was from a fired ad firm, but my oil change would be free. But it was going to be another 1 1/2 hr till it was done, as the car wasn't in the garage yet. I told him to just get me the car, and I'd go home, as I didn't want to wait a total of 3 hours for an oil change. Also... I've tried a number of times to get this changed...to no avail...this is my wife's phone! My number is 920.246.1989 More

by Ngulling Verified Customer Verified Customer

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Car rental provided, though I missed the days when you used to get a BMW. used to get a BMW. More

by kfeathers Verified Customer Verified Customer

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Very professional, punctual and knowledgeable. I’ve been dealing with them for 16 years and never had an issue. They are an honest and reliable dealership. I’ve been dealing with them for 16 years and never had an issue. They are an honest and reliable dealership. More

by John Verified Customer Verified Customer

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They’re honest, and my advisor Dereck does a great job of making sure everything is just satisfaction. making sure everything is just satisfaction. More

by ltcrao Verified Customer Verified Customer

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quality service and communication and appreciated how the process of underbody video of vehicle showed where things were process of underbody video of vehicle showed where things were More

by Mark.kreighbaum Verified Customer Verified Customer

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What a great dealership! ! Between Emilio and Naycole and Jack how can you go wrong. I just bought a x-5e and love it. ! Between Emilio and Naycole and Jack how can you go wrong. I just bought a x-5e and love it. More

by dougmell869 Verified Customer Verified Customer

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Carlos was not my main service advisor but treated me like I had been with him forever. He was professional and even help d me save money. What a great dude! like I had been with him forever. He was professional and even help d me save money. What a great dude! More

by Slkbonds Verified Customer Verified Customer

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