It would be my pleasure to help you with all your service needs.
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
26 yrs, 5 mos
2,230 Reviews
Write a Review2230 Reviews of Derek Thomas
January 09, 2025
Good service and friendly staff. Convenient and reliable customer service. It does add a credit card fee so that is not really practical to pay using cash or personal checks for f Convenient and reliable customer service. It does add a credit card fee so that is not really practical to pay using cash or personal checks for fixing or repairing anything in your car which costly in the dealership. More
January 09, 2025
The service is good. The time in which was said it was gonna be done was terrible and I missed my appointment cause the car wasn’t done in time. The time in which was said it was gonna be done was terrible and I missed my appointment cause the car wasn’t done in time. More
January 06, 2025
I was stuck with a 6pm nail in the tire while on vacation. The car walls taken in 1 minute before closing, I was called by 9am and on the road with a new tire and a washed X5 again by noon. Terrific vacation. The car walls taken in 1 minute before closing, I was called by 9am and on the road with a new tire and a washed X5 again by noon. Terrific service. More
January 02, 2025
Sarasota BMW makes my sales and service experience a total pleasure ! The showroom is very comfortable and makes the time go fast …., total pleasure ! The showroom is very comfortable and makes the time go fast …., More
Other Employees Tagged: Emilio Torres, Tammy Saylor , Milan Augustine, Jack Hojnacki
December 20, 2024
Derek did a nice job! I was told that all fluids were topped off, however two days after I picked up the car the Add Coolant light came on which is frustrating as I speci I was told that all fluids were topped off, however two days after I picked up the car the Add Coolant light came on which is frustrating as I specifically asked about this as the light came in right before I brought the car in. Car was left with the key in the vehicle - anyone could have taken my car More
December 16, 2024
Overall, I was pleased that this car could be fixed, given its age (2006). The part took several weeks to come in. I was happy with my service advisor, who kept in touch. However, I was dismayed when given its age (2006). The part took several weeks to come in. I was happy with my service advisor, who kept in touch. However, I was dismayed when I picked up the car and found some sticky substance on the door that was repaired - I didn't want to use solvent of any sort on it, so I rubbed it off manually - took quite some time. More
December 14, 2024
Derek is superlative! Great service and very efficient. I highly recommend Derek and BMW of Sarasota. Great service and very efficient. I highly recommend Derek and BMW of Sarasota. More
Other Employees Tagged: Emilio Torres, Tammy Saylor, Naycolle Wright, Loraine Campbell, Paula Bryant , Humbert Cazaubon, Doug Gibson, Jack Hojnacki
December 14, 2024
I was traveling through Sarasota and had a vehicle issue. Derek got me into service quickly and provided a loaner vehicle. Derek was very informative and worked to get the problem covered under the CPO. I Derek got me into service quickly and provided a loaner vehicle. Derek was very informative and worked to get the problem covered under the CPO. I wished Sarasota dealership was closer to me. More
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