Derek Thomas | Page 33

Derek is a great service advisor. Always gives me the time and care to make sure the best work is done on my car, and in timely manner. Always gives me the time and care to make sure the best work is done on my car, and in timely manner. More

by marshaslatkin Verified Customer Verified Customer

Report | Print

I don’t like taking surveys much less one that FORCES you to write a comment. to write a comment. More

by RuralNC Verified Customer Verified Customer

Report | Print

Derrick was outstanding as always! !! Promote the man!! He is a tremendous asset to BMW !! Promote the man!! He is a tremendous asset to BMW More

by BogieChlo Verified Customer Verified Customer

Report | Print

Always a very professional experience when I work with Derek !! I have three BMW’s and give them 5 Stars for sales & service Derek !! I have three BMW’s and give them 5 Stars for sales & service More

by hbattmcr Verified Customer Verified Customer

Report | Print

This dealership always has my back. No matter what part of the State I am working in they are always available to help me with outstanding service. I have been a loyal customer for 20 No matter what part of the State I am working in they are always available to help me with outstanding service. I have been a loyal customer for 20+ years More

by pcstanding Verified Customer Verified Customer

Report | Print

Sales, service, technicians always give us straight information and are tops, professionally. Derek, Eddie, Lucy, everyone. My last two visits were after 2 major hurricanes. Still the team got the job information and are tops, professionally. Derek, Eddie, Lucy, everyone. My last two visits were after 2 major hurricanes. Still the team got the job done. The only thing that I do not like is answering unnecessarily long surveys. But that is on the Management, not the Service team. More

Report | Print

I came in to get a rear wiper replaced. I was there 2 1/2 hours. When I finally asked when the car would be ready, it was finished but no one came to tell me. They also replaced all wiper I was there 2 1/2 hours. When I finally asked when the car would be ready, it was finished but no one came to tell me. They also replaced all wiper and charged me even though I never asked to have front wipers replaced. Colleen Stone More

by YOURHOMEINVENICE Verified Customer Verified Customer

Report | Print

Derek Thomas is the best best best bedt best best best best and this is annoying best and this is annoying More

by AUDREY54 Verified Customer Verified Customer

Report | Print

It is a great place for the most part. The podium check in process is awkward. The podium check in process is awkward. More

by jmw0 Verified Customer Verified Customer

Report | Print

We hate the service department at this dealership. After having BMWs for over 30 years, we went to Lincoln & Acura for one round of autos because of the service department. We went back to BMW after 1 After having BMWs for over 30 years, we went to Lincoln & Acura for one round of autos because of the service department. We went back to BMW after 10 years as we heard the ownership had changed but are as disappointed as ever. More

Report | Print