Derek Thomas | Page 51

A truly superb dealership and service provider. Best salesperson (Jack) and best service manager (Derek) of any BMW dealer I’ve ever dealt with. Best salesperson (Jack) and best service manager (Derek) of any BMW dealer I’ve ever dealt with. More

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Service advisor left without telling me. I was the last service customer in the building. I waited and eventually went up and asked where he was? He had acknowledged me sitting in the waitin I was the last service customer in the building. I waited and eventually went up and asked where he was? He had acknowledged me sitting in the waiting room 30 minutes prior to my not seeing him again. More

by NICK@NICKRUSSELL.COM Verified Customer Verified Customer

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Derek Thomas has been very helpful with my vehicle to have repaired and also provided great service have repaired and also provided great service More

by JOHNSOARER2000 Verified Customer Verified Customer

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The customer service I received at time was great. The video was a great experience to be able to what the tech what inspecting. The video was a great experience to be able to what the tech what inspecting. More

by RICARDORAMOS1.RR Verified Customer Verified Customer

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provided me great service and experience as always. g f g h h h g g g f g h h h g g More

by JERRYREIDY Verified Customer Verified Customer

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Service is okay not over the top There is room to improve and make it a better experience at check in Guy that takes cars could be a little more polite improve and make it a better experience at check in Guy that takes cars could be a little more polite More

by yogagumby Verified Customer Verified Customer

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Our service advisor is Derek, and our client advisor is Eddie. Both are absolutely wonderful! Always impressed with their professionalism and kindness. Would recommend both of them to our friends and famil Eddie. Both are absolutely wonderful! Always impressed with their professionalism and kindness. Would recommend both of them to our friends and family. More

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Excellent service center and personnel. Waiting area is clean and comfortable with coffee, water and snacks. Tv available to watch Waiting area is clean and comfortable with coffee, water and snacks. Tv available to watch More

by K.UTTERBACK Verified Customer Verified Customer

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I booked my car to obtain specific documents needed. I was told this was all doable. I have followed up numerous times with Derek to obtain a trade in estimate written on the BMW dealership letterhead. I was told this was all doable. I have followed up numerous times with Derek to obtain a trade in estimate written on the BMW dealership letterhead. I am unable to close this off at this time. More

by shawnoverland Verified Customer Verified Customer

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Great experience Problem was solved and Derek kept me informed along the way. Car is running well and I know should I need anything else I can text Derek informed along the way. Car is running well and I know should I need anything else I can text Derek More

by KEN.PAPINEAU Verified Customer Verified Customer

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