Derek Thomas | Page 66

I was limited on time and Derek was able to get me taken care of right away. Very thankful for great service! care of right away. Very thankful for great service! More

by brandon.marsters Verified Customer Verified Customer

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Derek Thomas is simply the best auto service rep I've ever had — professional, thorough, courteous, knows every aspect of the car business and always has helpful, useful advice to me as a longtime BMW cu ever had — professional, thorough, courteous, knows every aspect of the car business and always has helpful, useful advice to me as a longtime BMW customer. The Sarasota BMW dealership is lucky to have Mr. Thomas as a superb representative. ~~Richard Reston More

by RICHARD RESTON Verified Customer Verified Customer

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As a BMW NA and BMW Manufacturing retiree I enjoy the privilege to purchase/lease at the employee purchase/lease Program which allows me to purchase a BMW vehicle at a certain amount below BMW center inv privilege to purchase/lease at the employee purchase/lease Program which allows me to purchase a BMW vehicle at a certain amount below BMW center invoice for which the dealership will be reimbursed. BMW of Sarasota did not follow the employee purchase program by adding approx. $1500 in additional profit (as admitted by the sales person) thus violating the agreement that lets me buy the vehicle at a fixed amount below invoice. The salesperson stated that if I do not pay the additional profit amount, I will not get the car. My previous BMW that I purchased from BMW of Sarasota under the same program was not charged with an “additional profit fee”. This explains my low rating for the salesperson in this transaction. I strongly feel that BMW of Sarasota should reimburse me for the additional dealer profit fee. More

by roharh Verified Customer Verified Customer

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Friendly, very clean and neat. Nice looking at the new cards. Service is always good. Derek is a very good pro. Nice looking at the new cards. Service is always good. Derek is a very good pro. More

by MARION.PYE Verified Customer Verified Customer

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Good service and friendly. Service was done in a reasonable amount of time and I was provided a loaner. Service was done in a reasonable amount of time and I was provided a loaner. More

by MARKSWEBBER57 Verified Customer Verified Customer

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Great service, professional, efficient and delicious cookies. Very clean facility nabd comfortable waiting area. Lucy Aguilar is terrific. cookies. Very clean facility nabd comfortable waiting area. Lucy Aguilar is terrific. More

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That great service! very professional , communication was wonderful and the problem was resolved, thank you all! very professional , communication was wonderful and the problem was resolved, thank you all! More

by dmargulies Verified Customer Verified Customer

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I was forgotten about multiple times and didn’t receive a call unless I initiated it. call unless I initiated it. More

by gregsh Verified Customer Verified Customer

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Excellent service and as always, most courteous staff. They make me feel like family every time I visit. They make me feel like family every time I visit. More

by Carguy7 Verified Customer Verified Customer

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Great dealership with excellent service department. My sales person was easy to deal with and answered all my questions. My sales person was easy to deal with and answered all my questions. More

by Jack Verified Customer Verified Customer

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