102 Reviews of Derek Thomas
April 23, 2023
Great service department! Quick and easy service appointment. They had to order parts and I was quickly advised when they came in. Quick and easy service appointment. They had to order parts and I was quickly advised when they came in. More
Other Employees Tagged: Jim DaLuga, Adam Mennella
February 24, 2023
The service performed was done in a prompt manner . All people involved were very courteous . Nice to have a clean car to go in! All people involved were very courteous . Nice to have a clean car to go in! More
Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Adam Mennella
October 10, 2022
Friendly, Listened, done in quick time. Staff was qualified, organized, Wait time was short and comfortable. Staff was qualified, organized, Wait time was short and comfortable. More
Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Adam Mennella
October 05, 2022
Provides professional and personal services. Easy to schedule visits. All staff very qualified and friendly. Easy to schedule visits. All staff very qualified and friendly. More
Other Employees Tagged: Lisa Kilhefner
August 27, 2022
The service department was a dream to work with, they are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. More
Other Employees Tagged: Lisa Kilhefner, Rich Dencs, Adam Mennella
August 24, 2022
Great customer service, reliable. Always friendly and happy to.assist. Honest about prices and glad you came to visit Always friendly and happy to.assist. Honest about prices and glad you came to visit More
Other Employees Tagged: Lisa Kilhefner, Rich Dencs
August 07, 2022
I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More
Other Employees Tagged: Mike Burden, Lisa Kilhefner, Joe Gunther, Rich Dencs, Adam Mennella , Ed, Brad, Kevin,
June 30, 2022
Adam, Derrick, Kevin, and Lisa were all great in handling my service appointment. Exceptional service team at Brilliance! my service appointment. Exceptional service team at Brilliance! More
Other Employees Tagged: Lisa Kilhefner, Adam Mennella , Kevin
June 24, 2022
Best dealership I have dealt with . Very happy with sales and service staff . No complaints ! Very happy with sales and service staff . No complaints ! More
Other Employees Tagged: Lisa Kilhefner, Joe Gunther, Keith Johnson
June 11, 2022
Love the convience of keeping my Outback in top notch performance provided by the service dept checklist. It's such a feel good knowing that everything is running properly since I just crossed 100,000mi. performance provided by the service dept checklist. It's such a feel good knowing that everything is running properly since I just crossed 100,000mi. And, again yesterday, they thought it would be 90min for service changing out brake fluid etc ...I was out in 45min. Thank you! More

