Derrick Baker | Page 39

“Not as promised ” I recently bought a vehicle from here. I travelled from Louisiana to make purchase. While completing papers, I stressed the importance of sending all I recently bought a vehicle from here. I travelled from Louisiana to make purchase. While completing papers, I stressed the importance of sending all correspondence to my post office box address rather than my street address. Both addresses listed on my drivers license. Simple enough, right ? Now I find that all correspondence, car license, etc. was mailed to street address. No big deal, right? Not so, there is no mail delivery at my street address, exactly why I stressed the need to use my post office box! When I called to get this mess corrected, I was repeatedly told that it was no one’s fault. I also found out that the dealership had sent the wrong amount of money to my DMV for my auto license ( my DMV told me this, not anyone from Infinity!) As of yet, I still have not gotten this mess corrected, but it’s “no ones fault”, right?! I certainly expected a higher level of customer service from this dealership, which seems to pride itself on its reputation. It may seem like a little thing, however I provided all the correct and necessary information at the time of purchase, they were glad to take my money but the attention to detail and customer service was far from satisfactory! More

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Superior Experience Colin took the time to understand our needs and the price range we were looking to spend and at the end of the process he met all expectations. Colin took the time to understand our needs and the price range we were looking to spend and at the end of the process he met all expectations. More

by pauljnavin Verified Customer Verified Customer

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Loving my new ride! I lease a new vehicle every few years. So far, this has been the most pleasant leasing experience I've had. I'm loving my new car! I lease a new vehicle every few years. So far, this has been the most pleasant leasing experience I've had. I'm loving my new car! More

by marianne12 Verified Customer Verified Customer

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Rusty did a tremendous job. Couldn’t have been better. Have enjoyed my relationship with Roswell Infiniti since the dealership opened. My first Infiniti was the original Q45 and I have always gone Infiniti Have enjoyed my relationship with Roswell Infiniti since the dealership opened. My first Infiniti was the original Q45 and I have always gone Infiniti ever since. It’s not just the car but the entire experience. Couldn’t be better. Kudos to the whole team. More

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Good Service I pulled up to the wrong area and the gentleman that came out was super nice. He pulled my car over to the right place. The young lady that was handli I pulled up to the wrong area and the gentleman that came out was super nice. He pulled my car over to the right place. The young lady that was handling check in at the Express area was excellent. She was working with multiple customers and she was on it (did miss a beat). More

by debruffin Verified Customer Verified Customer

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Superior car-buying experience From the moment I first contacted Roswell Infiniti about my interest in one of their vehicles I have been pleased with the experience. I received a q From the moment I first contacted Roswell Infiniti about my interest in one of their vehicles I have been pleased with the experience. I received a quick response to my internet request but did not get overwhelmed with emails or high pressure. When I arrived I was greeted quickly and was introduced to my sales consultant. Elizabeth did a fantastic job explaining the key features of the QX60, answered all of my questions and made me very comfortable with my choice. I was pleasantly surprised with the efficiency of the entire staff at getting my purchase completed quickly. I love my Infiniti and would highly recommend Roswell Infiniti as the place to buy. More

by robertjkuhl Verified Customer Verified Customer

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Great Experience Stephany was great to work with. Happy Derrick paired her with us. Second Infiniti purchased from Roswell Infiniti and forth in all. Sam in finance, a Stephany was great to work with. Happy Derrick paired her with us. Second Infiniti purchased from Roswell Infiniti and forth in all. Sam in finance, also pleasurable to work with. Highly recommend. More

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Easiest car buying experience ever! Richard Johnson was my salesman. He went above and beyond my expectations!! Had me in and out in no time! No pressure either. I am so happy with my 20 Richard Johnson was my salesman. He went above and beyond my expectations!! Had me in and out in no time! No pressure either. I am so happy with my 2019 QX50! Go see him for exceptional customer service! More

by candlerellenburg Verified Customer Verified Customer

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Great dealership I have leased my cars ftom this dealership for more than 20 years. They are consistently professional and their service department is great and fairl I have leased my cars ftom this dealership for more than 20 years. They are consistently professional and their service department is great and fairly priced. Wendell Collins made my most recent lease an easy experience. More

by LBROWNLEE Verified Customer Verified Customer

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EXCELLENT CUSTOMER SERVICES I LEASE A 2018 Q50 AND FROM THE BEGINNING TO THE END, SALE PROFESSIONAL MR. BURNS, MR. COLCER, SALE MANAGER MR. BAKER AND FINANCIAL MANAGER EXCELLENT I LEASE A 2018 Q50 AND FROM THE BEGINNING TO THE END, SALE PROFESSIONAL MR. BURNS, MR. COLCER, SALE MANAGER MR. BAKER AND FINANCIAL MANAGER EXCELLENT CUSTOMER SERVICES. 5 STARS More

by ProfessorTorres Verified Customer Verified Customer

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