Derrick Phillips | Page 5

The workers that work on the car is great . It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. A It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. As for Jeffrey he is a little short with people he puts out a attitude that he is better then you . I want say he is a bad person he just has to remember some people have had really bad days before they talk to him . . More

by gaillima0 Verified Customer Verified Customer

Report | Print

Thanks for everything and great service always very nice I would definitely refer family and friends I would definitely refer family and friends More

by ROLANDA77.RR Verified Customer Verified Customer

Report | Print

From top execs to courtesy drivers this Southern dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have dealership is a top notch operation. I have been going to this dealership for about 15 years now and through three different owner flaggings we have bought 9 Hyundai's and 1 Genesis vehicles. Throughout this time the customer service and support has been excellent. Justin Potter the sales manager I worked with on my last purchase is straight up and easy to work with. Michael Smith my salesperson was courteous, detailed and very knowledgeable. Larry Fowler my service advisor has been in my corner all along. Finally, Derrick Phillips, the Service Manager has built a great team over the years. More

by SOCCERBEAR53 Verified Customer Verified Customer

Report | Print

Quick service for an inspection. The staff was helpful and friendly. No problems with the service The staff was helpful and friendly. No problems with the service More

by carrawaymik Verified Customer Verified Customer

Report | Print

The service department did a wonderful job taking care of my car & inspection quickly. I will be back in the future my car & inspection quickly. I will be back in the future More

by Visha R Verified Customer Verified Customer

Report | Print

It’s nice going to a dealership where they know your name and treat you like you’re the only one in the place. and treat you like you’re the only one in the place. More

by GMA Scooby Verified Customer Verified Customer

Report | Print

This is a great dealership. They keep my car running wonderfully. They are very nice and professional. And I can always depend on them. They keep my car running wonderfully. They are very nice and professional. And I can always depend on them. More

by THURMANDIAMOND Verified Customer Verified Customer

Report | Print

Hyundai did a great job evaluating my suspension issue and changed my shocks for a very reasonable price. Mr. Moien was awesome and went above and beyond to help resolve our truck issue. I am very pleased and changed my shocks for a very reasonable price. Mr. Moien was awesome and went above and beyond to help resolve our truck issue. I am very pleased with the repair team and senior management’s response. It made a significant impact in getting our vehicle back quickly and for an affordable maintenance cost. More

by RDYESS0487 Verified Customer Verified Customer

Report | Print

I always have a wonderful experience from start to finish when I have my vehicles serviced at Southern Hyundai Newport News. Derrick and his staff go out of their way to make sure I receive the best service when I have my vehicles serviced at Southern Hyundai Newport News. Derrick and his staff go out of their way to make sure I receive the best service possible. I couldn’t have asked for anything more. I would highly recommend this service department. More

by leslieb0812 Verified Customer Verified Customer

Report | Print

Mr. Phillips (Service Mgr.)made the difference. By Jeff Moire's service. the rating would have been a ONE!!! Further correspondence from him has only made it worse! Moire's service. the rating would have been a ONE!!! Further correspondence from him has only made it worse! More

by Doc B Verified Customer Verified Customer

Report | Print