Derryl Reese
Derryl Reese at 94 Nissan of South Holland

Derryl Reese | Page 21

Service Advisor

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
539 Reviews
4.7

539 Reviews

Write a Review

539 Reviews of Derryl Reese

April 29, 2021

Dealership Rating
Employee Rating

There was a recall on the 2019 Sentra and I was not informed about the recall from the dealership. I was informed by Nussan cooperation . When I learned about the recall I notified this dealership and More

by josephinetiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Chase, Stephanie McGreal, Matt Sappenfield

Apr 30, 2021

94 Nissan of South Holland responded

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please come in anytime before 3pm on Monday and tell them liz sent you. my email is liz@94nissan.com if you have any questions. Liz

April 24, 2021

Dealership Rating
Employee Rating

I'm totally unsatisfied with the services you offer at 94 Nissan. It's no longer about customer satisfaction but making more money. Am DONE! More

by stewart7463
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Otis Smith, Chris Koehler , Kevin Rodriguez

April 23, 2021

Dealership Rating
Employee Rating

Derryl was timely and professional. I know that when it is time to service my vehicle that I can come to him at 94 Nissan of South Holland and everything will be taken care of! More

by Carmen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase

Apr 30, 2021

94 Nissan of South Holland responded

Thanks so much for your nice review! I'll pass this along to him! Thanks for choosing us as your car dealer :) Liz

April 21, 2021

Dealership Rating
Employee Rating

I’m sure that I will good service when I go to this location. The people are sure to make the customer satisfied. I can count on the service man to give me proper care. More

by kmcadoochic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase

Apr 30, 2021

94 Nissan of South Holland responded

Hi ! Seeing your 5-stars really means something to us = we made you HAPPY! Now you made us HAPPY! Thanks so so much for choosing us. Please stop in for a free car wash anytime during service hours! Liz

April 21, 2021

Dealership Rating
Employee Rating

I use this dealership for all of my work and they have been doing an excellent job of keeping my vehicles in top condition and keeping me informed of scheduled maintenance More

by milt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough , Steve Chase, Kevin Rodriguez

Apr 30, 2021

94 Nissan of South Holland responded

Thanks so much for your positive feedback and good vibes! Liz

April 13, 2021

Dealership Rating
Employee Rating

After A day or two from leaving the service department I always seem to have service light come right back on on my vehicle seems like no service is being done. More

by warrenpaul13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 23, 2021

94 Nissan of South Holland responded

Hi Warren! I really hate when that happens. Please remember that cars have computers in them now and even after we clear the codes sometimes the computer "fires" off additional codes that are flags to check for issues. I'm so sorry because it's absolutely not convenient for anyone. We hope you can give us another chance in the future! Liz

April 11, 2021

Dealership Rating
Employee Rating

I had my car serviced on April 2, 2021 for my recall and Derryl Resse took care of me.. nice individual and great customer service!! More

by AYANNATENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

94 Nissan of South Holland responded

94 Nissan of South Holland has the best customers in the industry. Your thoughts are truly appreciated and will be shared with our team. We appreciate you and the time you have spent with us.Liz

April 10, 2021

Dealership Rating
Employee Rating

Great attention given to My Armada. I appreciate the Great attention given to My Armada. I appreciate the professionalism exhibited by Mr Darryl Reese every time I come in for service. Thanks More

by geoluella9236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

94 Nissan of South Holland responded

We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments. Liz

April 09, 2021

Dealership Rating
Employee Rating

Very professional very informative kept me in the know about my car and what was needed and what has to be fixed very good experience More

by MzB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

94 Nissan of South Holland responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Liz

April 08, 2021

Dealership Rating
Employee Rating

Great service from Derryl and Steve .The cashier, Jasmine was very courteous and friendly too. The price of my oil change increased which I thought was a bit pricey but Steve and Derryl assisted me. The ladi More

by brohm7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase, Jasmine the cashier

Apr 30, 2021

94 Nissan of South Holland responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. I will pass on your comments to management, as well. Take care! Liz

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