Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 12

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

December 27, 2023

Dealership Rating
Employee Rating

This dealership is very helpful for things from service to sales. I’ve had a more than positive experience every visit! More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

Dec 28, 2023

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2023

Dealership Rating
Employee Rating

This dealership gives great customer service, especially in the service department. I’ve had a great success each time I’ve gone in from purchasing my car to getting an oil change / tires rotated. More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review, Alexis. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 05, 2023

Dealership Rating
Employee Rating

Franco Casalinova worked hard finding us our used car. It was great working with Ken Ganley Ford for the second time. More

by Mkurko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback!

November 05, 2023

Dealership Rating
Employee Rating

I love this dealership! I’ve been with Ganley since 2019. Every one is so nice and helpful! Desmond is my favorite. More

by teyathomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Craig Douglas, John Chapman, Gavin Barnes, Jack Leonhard , Jennifer Fincham, Adam Magyarics, Joe Peticca, Christian Rodriguez

Nov 05, 2023

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great customer service. We thank you for choosing Ken Ganley Ford Norton!

October 31, 2023

Dealership Rating
Employee Rating

a real good experince,I bought a used car but was treated like i was buying a new car .when i buy again I will go back, More

by CLEMGREG
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Oct 31, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

October 15, 2023

Dealership Rating
Employee Rating

Realky nice and friendly they helped Mary and I with the test drive and comparing the F250s. Jack is a very good salesman and Im glad we were his 1st sale More

by Erik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman , Jack

Oct 16, 2023

Ken Ganley Ford Norton responded

Congratulations on your new vehicle, Erk and Mary! We are so glad that Jack had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 15, 2023

Dealership Rating
Employee Rating

This was the first out of state vehicle purchase I attempted and was outside of my comfort zone. The sales team of Desmond Norvell and Tony Zuppe eased the stress and uncertainty of buying a used vehi More

by Mail4Onlyus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond and Tony met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

October 05, 2023

Dealership Rating
Employee Rating

I was very glad and pleased with the service I received and all the things he was able to do for me. He is very special person and a good friend. More

by derrylthogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Oct 06, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out, Derryl. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Oct 05, 2023

derrylthogan responded

I appreciate the help I received from these young men

Oct 05, 2023

derrylthogan responded

You are very lucky to have people like these two gentlemen working and helping people as myself. It would make you want to come back for service when I need it.

Oct 05, 2023

derrylthogan responded

Mr. Norvell has sold me the last six cars that I have purchased from him, and I have been very pleased.

October 03, 2023

Dealership Rating
Employee Rating

Thank you Franco for your help on my new 18 Ford escape. I will come back to see you in the future. More

by gregclem1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Ken Ganley Ford Norton responded

Thank you, Greg, for sharing your experience with us! We're happy to hear it went well with Franco and we hope you enjoy your new vehicle. We truly appreciate your feedback!

October 03, 2023

Dealership Rating
Employee Rating

I was very pleased with my entire experience, top to bottom. The whole experience felt genuine, honest, and like they cared about making me a happy customer. More

by Tom Cruise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Ken Ganley Ford Norton responded

Thanks, Tom, for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

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