Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 25

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
342 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

342 Reviews

Write a Review

342 Reviews of Desmond Norvell

July 10, 2021

Dealership Rating
Employee Rating

I bought a 2021 Ford Ranger. Desmond Norvell was the salesperson. Excellent customer service. Very nice folks. Highly recommend this dealership. Great place to buy a vehicle. More

by marshall
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carly Neubert

Jul 10, 2021

Ken Ganley Ford Norton responded

Thank you, Marshall, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle! We will share your comments with our team, and we look forward to working with you again.

July 09, 2021

Dealership Rating
Employee Rating

Got me in a beautiful 2020 Ford Fusion within only a couple hours, very friendly staff, even figured out how to get me within my monthly budget. More

by AshHav
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Jul 10, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! It's great to hear our team helped you select a beautiful Fusion within your budget in a timely manner. We appreciate your business and hope to see you again soon!

July 05, 2021

Dealership Rating
Employee Rating

I bought my 2020 Ford Fusion from this dealer. It is my 3rd Fusion. I have owned every generation. This car is my work vehicle. I put on a lot of miles and I depend on it. I am new to this dealer since I b More

by Jordan P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Paul Asano

Jul 05, 2021

Ken Ganley Ford Norton responded

Jordan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jul 10, 2021

Ken Ganley Ford Norton responded

Jordan, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 01, 2021

Dealership Rating
Employee Rating

The dealer had the vehicle I wanted but I headed to trade my mustang in but I got a fair price More

by JAPRICE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carly Neubert, Emily

Jul 02, 2021

Ken Ganley Ford Norton responded

Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 29, 2021

Dealership Rating
Employee Rating

In all of my years in dealing with anyone at car dealerships - Demond is by far the best. Honest, helpful, a gentleman, and a great guy. He made a difference. More

by Tim_Welsh
Recommend Dealer
Yes
Jun 30, 2021

Ken Ganley Ford Norton responded

Tim, Thank you so much for your wonderful review! Desmond and our team are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

June 20, 2021

Dealership Rating
Employee Rating

Excellent and honest service. They made sure we were happy and satisfied with the vehicle as well as expedited service. Ver good experience with Desmond. More

by Jteek15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Carly Neubert

Jun 21, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Desmond and all of us at Ganley Ford are glad to have you as a customer.

June 11, 2021

Dealership Rating
Employee Rating

Desmond has worked with my wife and I on many occasions. Always attentive and knows what we need. Great and varied selection of Ford vehicles. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

Jun 12, 2021

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that Desmond always meets your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2021

Dealership Rating
Employee Rating

I am always treated very well when at Ganley Ford....the Service and Parts Department I would dare to say are the best in Northeast Ohio....my hats off to John Kirchenbauer and his highly skilled staff!! More

by Waymonwbrownsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, John Kirchenbauer, Scott Spath , Carly Neubert

Jun 07, 2021

Ken Ganley Ford Norton responded

We are pleased to hear that you continue to have a positive experience each & every time that you visit Ganley Ford! We agree that John Kirchenbauer & his department are the best!! We really appreciate your continued business & thank you for this kind 5 star review!

June 04, 2021

Dealership Rating
Employee Rating

Leased the Escape for 3 years and decided to keep it. Desmond gave me the best advice and the best deal that suited me and my financial needs. Service department has always been easy and fast. Carly go More

by BAILEYS1155
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath , Paul Asano, Carly Neubert

Jun 04, 2021

Ken Ganley Ford Norton responded

We are happy to hear that your experience with Desmond and Carly were fast & easy! And we are glad that you love your Ford Escape so much that you decided to buy it out! Thank you for the kind review & thank you for your business!!

June 04, 2021

Dealership Rating
Employee Rating

Great place to buy a new car! Very friendly, fast, and easy to get in and out in a great truck. Can not say enough about how friendly all of the salesmen are. More

by matthewcstewart13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Tony Zuppe , Carly Neubert

Jun 04, 2021

Ken Ganley Ford Norton responded

We are pleased to hear that you had a fast and easy experience at Ganley Ford! Thank you for your business & thank you for the kind review! Hope you enjoy your new truck & please let us know if you need anything else!

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