Devin Rogers
Devin Rogers at Lithia Hyundai of Reno

Devin Rogers | Page 26

Finance Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

Contact Me
4.7
381 Reviews

Dealership Experience

7 yrs, 3 mos

4.7

381 Reviews

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381 Reviews of Devin Rogers

July 22, 2022

Dealership Rating
Employee Rating

Larry S. was very kind and very knowledgeable about the car and process of buying. More

by hamboneexpress
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark , Kim Murillo, Larry Satica

Jul 27, 2022

Lithia Hyundai of Reno responded

Hello, we're pleased to see you had a great experience with Larry. We appreciate your feedback and look forward to your next visit!

July 19, 2022

Dealership Rating

The directions they gave me for purchasing out of state was incorrect snd cost me an additional $100 in late tax fees and still have not received title for the car I purchased out right. I trusted them whe More

by jsteffan12
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kirby McMahon

Jul 21, 2022

Lithia Hyundai of Reno responded

Hello, thank you for sharing this feedback. I regret to learn about the inconvenience you experienced with instructions for out of state purchase. I would like the opportunity to address this and hope you will contact me at your convenience, thank you. Scott Robert 775-682-3352 Customer Relations Manager

Jul 22, 2022

jsteffan12 responded

Not much you can do at this point. Update your paper work that you give to your out of state purchasers. Even if you pay all fees on time and get the extension of the paperwork is late you still owe late fees. Just tell your customers to plan on paying the late fees because getting home to your state. Completing the paperwork, mailing the completed paper to you then you mailing it up DMV and have it processed in the time frame is next up impossible. Late fees it is even though I have an extension into September.

July 12, 2022

Dealership Rating
Employee Rating

Larry helped me find a car that worked for my needs, he worked hard to get everything in order to get me out of there in a decent timeframe and continues to check in to make sure everything is fine with th More

by Jadekavner74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Clunie , Larry Satica

Jul 13, 2022

Lithia Hyundai of Reno responded

Hi Jade, congrats on the vehicle! It's great to see Larry and Tom were helpful during your car buying process. Let us know if there is anything else we can help with in the future!

July 01, 2022

Dealership Rating
Employee Rating

Awesome crew! Matthew Reed is a great salesman. Very helpful with all my questions and followed up with me to make sure I was fully satisfied with the service. More

by LS_HYUNDIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mathew Reed

Jul 01, 2022

Lithia Hyundai of Reno responded

It is amazing that you had a satisfying experience here at Lithia Hyundai of Reno. We are grateful to have you as a valued customer and would be elated to provide you with helpful interactions again.

June 25, 2022

Dealership Rating

Mostly good experience; however, I called twice in one day for the service dept. I left a voicemail, phone # etc..twice. Never received a return call. I found that troubling. More

by CABOY54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Efren Gonzalez-Aguayo, Antonio Muro

Jul 05, 2022

Lithia Hyundai of Reno responded

Hello, thank you for sharing this information. I apologize for the level of communication you received while trying to contact us. If you would please reach out to me directly, I would like the opportunity to speak with you about this. Thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

June 17, 2022

Dealership Rating
Employee Rating

The dealership was very clean and everyone was professional especially our sales man Chris Clark. My family has bought 4 cars though him and will not go anywhere else because of him. He is a great More

by SCROTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Clark , Tabatha Culver, Dustin Snider

Jun 18, 2022

Lithia Hyundai of Reno responded

Our Sales Team here at Lithia Hyundai of Reno is honored to provide professional services to you and your family! We are pleased that we can offer you joyful experiences and we are happy to have such an amazing customer. We would be delighted to see you and your family again, for any future automotive needs.

Jun 19, 2022

SCROTTO responded

We will continue to do our business there and recommend if anyone is looking for a car to go see Chris at Lithia Hyundai Reno you won't be disappointed and tell him I sent you.

June 14, 2022

Dealership Rating
Employee Rating

The people that I came into contact with were absolutely great from the moment I stepped on the lot. It was overall a good experience. More

by JEEPER530
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Roach

Jun 15, 2022

Lithia Hyundai of Reno responded

Hello, we're pleased to see you had an overall a good experience. See you next time!

June 09, 2022

Dealership Rating
Employee Rating

Absolutely wonderful cusomer service. Only complaint is service area is small. Very little drive in access More

by TTBEAR721
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirby McMahon, Robby Young

Jun 15, 2022

Lithia Hyundai of Reno responded

Hello, we're pleased to see you received wonderful customer service during your visit. See you next time!

June 04, 2022

Dealership Rating
Employee Rating

Kept us in the dark regarding the car we were buying, the price of the car, how much our trades were worth, what the financing % was and who it was through until we finally couldn’t ignore it further and pit More

by CHUCKSANDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everett Clunie

Jun 14, 2022

Lithia Hyundai of Reno responded

Hi Chuck, thank you for taking the time to share your feedback. I regret to learn about the level of communication you have received during this process. This does not reflect the excellent customer service we strive to deliver to our customers. I would like to speak with you and address these concerns. Please contact me at your earliest, thank you. Scott Robert 775-682-3352 Customer Relations Manager

May 16, 2022

Dealership Rating
Employee Rating

They handled everything professionally and I’m very happy with my purchase. I would recommend them if you are looking to purchase a vehicle. More

by saranunez76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly Jensen, Tony Roach , Bryan Ogg

May 20, 2022

Lithia Hyundai of Reno responded

Hi Sara, we appreciate this awesome feedback and look forward to seeing you again in the future!

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