Devon Montgomery

I have dealt with Kia Russ Darrow for years and will continue.to purchase my vehicles there. Though since the Soul will.not be available i may need to rethink this. continue.to purchase my vehicles there. Though since the Soul will.not be available i may need to rethink this. More

Report | Print

Sorry this was a little bit late Michael. I actually originally was putting a review on the day after the sale, but I was having glitching issue trying to get it posted, and the review I wrot I actually originally was putting a review on the day after the sale, but I was having glitching issue trying to get it posted, and the review I wrote went completely away. So here it is for you… Can’t say enough here about the dealership and the employees that I had the pleasure of working with. Michael is exceptional, he is very personable and addressed any of my concerns or questions. Normally, I would refuse to have a dealer staff go with me on a test drive and just not do business with them if they try to refuse to allow me to test drive by myself. But Michael was personable. He was being himself, and I felt quite comfortable just having normal conversations as friends would back-and-forth. That’s why I felt comfortable with him in the car with me for a test drive and not feeling like I had somebody just uncomfortably staring over my shoulders not being able to take in the experience of getting everything I need out of test driving a vehicle to purchase. Myself, Michael and Devon were able to smoothly go through the process of pre sale conversation questions or concerns, paperwork, documents, etc. casually instead of being cooped up in a little office sitting at a desk. The priority they put for getting my vehicle transferred from Appleton to Madison that same day and able to take delivery of the vehicle showed that they valued both of ours time and expectations set. I couldn’t say enough about Devon as well. He addressed and handled most of my concerns, professionally and appropriately. While I know part of his job is to try to make sales for things such as warranty and vehicle protection products, some of them can be presented with vague incomplete information until questioned and addressed by myself. Devon appreciated any of my halts in acceptance of the products he sold me. He addressed every single one of my concerns and elaborated on all of the additional information that I needed to finally agree to the sale of some other products he sold me to protect my vehicle purchase. Thank you to whichever employees took the several hour trip to Appleton and back to transfer my vehicle for me. Your time and dedication to promptly and efficiently deliver my vehicle goes with much appreciation. Honesty and being able to be personable and casual go a very long way and I appreciate everything that you guys did for me and selling me my daughter‘s first vehicle becoming a new licensed driver. I would definitely come back and do business with you guys again and will continue to put a word out to friends and family whenever they are in the market for a vehicle, to consider visiting your dealership and buying a vehicle from you. More

Report | Print

Antonio was great to work with and made it So easy and the process was Smooth the process was Smooth More

Report | Print

High praise for Everett Buol on his customer service skills as he was very knowledgeable about the product he sold us (Kia Sorrento.) We are also comforted and thankful knowing that Everett will always skills as he was very knowledgeable about the product he sold us (Kia Sorrento.) We are also comforted and thankful knowing that Everett will always be available to answer any questions we may have with our new vehicle. Thanks again! See you in three (3) years, Everett! More

Report | Print

He was there right when we walked in and opened the door for us. He was quick with getting to it which was what I wanted because I was so excited for a new car! He’s very personable and easy talk with, crea for us. He was quick with getting to it which was what I wanted because I was so excited for a new car! He’s very personable and easy talk with, creating casual conversation. A much better experience than the old fart we had for our last car at a different dealership! More

Report | Print

He was very nice and courteous. Helped us to find a great vehicle that had exactly what we were looking for Helped us to find a great vehicle that had exactly what we were looking for More

Report | Print

Jonathan is the best salesman to work with. I knew what I wanted going into the dealership after texting with him a couple of days prior. I showed up for my appointment and he had the car ready I knew what I wanted going into the dealership after texting with him a couple of days prior. I showed up for my appointment and he had the car ready and we were test driving within minutes. Jonathan had me do all the prior paperwork—credit check—prior to coming and it made the sale go so much easier and faster than I thought it would. Jonathan kept me in the loop as financing was working on my deal. I appreciated his professionalism and genuineness throughout the process! I am a frequent customer and I’ll keep coming back!!! More

Report | Print

Everett was great to work with. Straight to the point and listened to what we had to say. I would recommend working with him to anyone. Straight to the point and listened to what we had to say. I would recommend working with him to anyone. More

Report | Print

The process was very easy. Many options. Everyone I worked with was professional and informative. Many options. Everyone I worked with was professional and informative. More

Report | Print

Freddy was very helpful and friendly. He was very knowledgeable on the different models. He made sure I understood all my vehicle had to offer. He was very knowledgeable on the different models. He made sure I understood all my vehicle had to offer. More

Report | Print