Devon Montgomery | Page 5

Russ Darrell Kia was super easy to work with as soon as I connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They connected with them thru the app the responded right away and we were able to set up a time for me to look at the vehicle I was interested in. They gave me a good deal for my trade in and I was able to drive home in my new car that day More

Report | Print

My husband and I had found a car we were very interested in online, but it turned out it was at the dealership in West Bend. Zack personally went and got the car for us so we could check it out in person. I in online, but it turned out it was at the dealership in West Bend. Zack personally went and got the car for us so we could check it out in person. It was exactly as advertised, and what we were looking for, and all of our interactions with Zack and everyone at Russ Darrow were straightforward and pleasant. As a first-time car buyer, they explained everything clearly and answered all of my questions! We are happy with our experience and our car! More

Report | Print

Stopped to compare a 2023 Kia Sportage to a 2022 Dodge Durango R/T. I had my mind set on the Durango before stepping foot in this dealership. I explained to Tony, my salesman, how I wanted the horsepower, Durango R/T. I had my mind set on the Durango before stepping foot in this dealership. I explained to Tony, my salesman, how I wanted the horsepower, space, and overall reliability. He showed me a Sportage, compared it to the Sorento, and after a test drive, the decision was made. Tony and the Russ Darrow crew helped make the process as easy as possible, and I ended up with a brand new vehicle that met all of my needs. More

Report | Print

We were welcomed right away and our needs were met exactly. Thank you to all! exactly. Thank you to all! More

Report | Print

I was very impressed with my salesman. He was not pushy nor overly aggresive to get me my new SUV. He let me make my own decision in my own time. The manager was also much the same. It was He was not pushy nor overly aggresive to get me my new SUV. He let me make my own decision in my own time. The manager was also much the same. It was nice working with both. More

Report | Print

Knowledgeable, courteous service. Antonio took the time to answer all many our questions. We're very happy with our purchase and experience with Russ Darrow Madison Kia. Antonio took the time to answer all many our questions. We're very happy with our purchase and experience with Russ Darrow Madison Kia. More

Report | Print

Very clean and friendly place seemed to be alittle bit rushed and pushy on after market items ,also the vehicle was not cleaned the McDonald’s trash was still in the compartment up in between the front se rushed and pushy on after market items ,also the vehicle was not cleaned the McDonald’s trash was still in the compartment up in between the front seat and we told the salesman about it and he said they would clean the vehicle and apply the fabric protection also candy on floor in the way back More

Report | Print

I had a very good experience at Russ Darrow Kia. I enjoyed working with Tony. I enjoyed working with Tony. More

Report | Print

We called this dealership in Madison as the Rockford dealer didn’t have what we were looking for. Spoke to Johnathon and we told him what we were looking for. We were originally inquiring about the oran dealer didn’t have what we were looking for. Spoke to Johnathon and we told him what we were looking for. We were originally inquiring about the orange Seltos that they had in stock because there seemed to be no blue ones anywhere which was what I really wanted. He informed me that they were in fact receiving the blue Seltos that I wanted in a matter of weeks. So my husband and myself Drive to Madison from Pecatonica Illinois and test drove a similar Seltos. Johnathon showed us all the features and explained how to use all of the electronics in depth. We decided to purchase the blue Seltos upon delivery to the dealership. Johnathon set everything up so all we had to do is wait for his call when my car arrived. When we picked up the car, the whole Russ Darrow team from financing to extended warranty services was wonderful. They even had a sign on the car congratulating me on my new car! I can’t say enough good things about this dealership! I wholeheartedly recommend Russ Darrow and ask for Johnathon in sales. More

Report | Print

The only thing I didn't like I was forced to take add-ons I didn't want. Otherwise my experience was great. Clifford delivered everything he promised me I would definitely use him again. I didn't want. Otherwise my experience was great. Clifford delivered everything he promised me I would definitely use him again. More

Report | Print