Dexter Alexander
Dexter Alexander at Wolfchase Honda

Dexter Alexander | Page 18

Service Advisor

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.9
928 Reviews
4.9

928 Reviews

Write a Review

928 Reviews of Dexter Alexander

February 28, 2024

Dealership Rating
Employee Rating

Everyone is friendly and informative. Waiting area is always nice and clean. Services department is super nice . More

by LEQUITACLAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth "Rags" Jones, Skylar Lewis, John Tierney , Jerry Hughes

Mar 25, 2024

Wolfchase Honda responded

Thank you so much, Lequita, for the amazing feedback and the 5-star rating! We truly appreciate it. We're so happy to learn that your recent service experience with us was great and that you found our team to be both friendly and informative. We value your loyalty and look forward to serving you again.

February 23, 2024

Dealership Rating
Employee Rating

The customer service is very good Employees are always helpful. If you have any problems or questions they can definitely help. More

by patricia.burtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donnie Fulkerson

Mar 25, 2024

Wolfchase Honda responded

Thanks so much, Patricia, for your wonderful feedback. We really appreciate your loyalty and it's always great to hear from our customers how much they enjoy both our service and our people. We're thankful for the 5-star rating, and even more thankful for your loyalty!

February 23, 2024

Dealership Rating
Employee Rating

Dexter Alexander explains diagnostics and services well. He's always knowledgeable, friendly, and professional. Scheduling is easy and prompt. More

by nodelossantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2024

Dealership Rating
Employee Rating

I received great service from Lester and the service team. I would recommend him and the service department to people I know. More

by STOKESSA
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Wolfchase Honda responded

Thank you for your kind words. We're delighted to hear that you enjoyed your service experience today with Dexter. In addition, we really appreciate any recommendations. I will make sure Dexter gets a copy of your feedback. We value your business and look forward to serving you again.

February 22, 2024

Dealership Rating
Employee Rating

Greeted me, invited me to sit, explained future service needed. Explained cost of required services. Sument counter lady very nice. More

by RICHMIDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Wolfchase Honda responded

Thanks for taking time out of your day to provide feedback regarding your service visit here at Wolfchase Honda. It's rewarding to read your delightful feedback, as we strive to provide exceptional service to each and every customer we have the honor of serving. We appreciate you choosing Wolfchase Honda for your service needs and look forward to serving you again.

February 22, 2024

Dealership Rating
Employee Rating

Nothing more to explain because the service cost is too much. That's only to say More

by FrJins
Recommend Dealer
No

Other Employees Tagged: Dexter Alexander

Feb 22, 2024

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback, your opinion is very important to us. I have passed your feedback along to both our Service Director and General Manager for review.

February 19, 2024

Dealership Rating
Employee Rating

I’m very pleased with the service I receive. Dexter provides excellent customer service and get me in and out in a timely manner. More

by JENKINS_VICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Wolfchase Honda responded

Vicki, we truly appreciate you choosing Wolfchase Honda for your recent service needs, and the 5-star rating! It's wonderful to hear that you enjoyed the service provided by Dexter, as he's been a valued member of our Service Team for many, many years! We value your business and look forward to serving you again.

February 17, 2024

Dealership Rating
Employee Rating

This is the way a customer who has purchased 7 Honda vehicles is treated when they decide not to have their engine rebuilt by this dealership. And, you receive a standard email response as a "valued" c More

by BM-former Honda owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 16, 2024

Dealership Rating
Employee Rating

Dexter has the experience and the professionalism to handle my service needs better than any other service advisor ever has. I have purchased five new honda cars and had all the service work done there, More

by MALLORYHINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Wolfchase Honda responded

Wow, thanks Mallory, for the amazing feedback! 5 new Hondas is amazing and we truly appreciate your continued loyalty. Dexter is such a valuable member of our Service Team, and we are so lucky to have him here at Wolfchase Honda. I will be happy to pass your comments along to him, and I'm sure it will make his day. We value your long-time business and look forward to serving you again.

February 14, 2024

Dealership Rating
Employee Rating

He was really professional on what he does, he made sure everything was done right and also on time More

by TIJANIAMADU67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Wolfchase Honda responded

Tijania, thanks for choosing Wolfchase Honda for your recent service needs. We truly appreciate your amazing feedback and the 5-star rating. I will be sure to share it with our team. Thanks for your business and we look forward to serving you again.

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