Dexter Alexander
Dexter Alexander at Wolfchase Honda

Dexter Alexander | Page 28

Service Advisor

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

4.9
928 Reviews
4.9

928 Reviews

Write a Review

928 Reviews of Dexter Alexander

June 23, 2021

Dealership Rating
Employee Rating

Dexter is professional and goes above and beyond to satisfy his customers. I always ask for, Dexter, because I know I’ll be treated fairly. More

by BJC1334
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thank you for your loyalty to our Service Center and Dexter. I'm pleased to hear that you enjoy working with Dexter and our team here at Wolfchase Honda. We value your business and look forward to serving you again.

June 20, 2021

Dealership Rating
Employee Rating

Wonderful service! I was visiting from out of state when check engine light turned on. I was treated like a long time customer. The problem was fixed quickly and at a fair price. More

by RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent experience with our Service Center at Wolfchase Honda. We strive to provide a truly exceptional experience to each and every customer that we have the privilege of serving. I'm sorry to hear you had issues while travelling, but happy to learn that our team got you taken care of and back on the road.

June 20, 2021

Dealership Rating
Employee Rating

Great group of people. Kept us informed and up to date on both of our vehicles. Always willing to explain what they have done or to expect. More

by OAKLEAFPHOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yeen Briceno, Donnie Fulkerson

Jun 25, 2021

Wolfchase Honda responded

Thank you so much, Oak Leaf Photo, for choosing Wolfchase Honda for your recent vehicle needs. We're happy to learn that you enjoyed the experience provided by our team and look forward to serving you again.

June 20, 2021

Dealership Rating
Employee Rating

Wolfchase Honda always provides excellent service. Service technician Dexter Alexander always provides outstanding customer service. I trust their opinions and they always make sure I am aware of what More

by HALMONC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis

Jun 25, 2021

Wolfchase Honda responded

First and foremost, thank you for your loyalty! We're pleased to learn that you enjoy working with our team, most especially, Dexter. Dexter has been with us from the beginning and always goes above and beyond to serve our customers. We value your business and look forward to serving you again.

June 20, 2021

Dealership Rating

The Service dept was very busy,But my service The Service dept was very busy, But my service Representative did a great job. I plan on using this dealership for future vehicle repair and services More

by WJHENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thanks for taking time out of your day to provide feedback regarding your recent service visit at Wolfchase Honda. I'm happy to learn that you had a great experience with Dexter. We value your business and look forward to serving you again.

June 19, 2021

Dealership Rating
Employee Rating

Knew Don Vickry from past purchase. Only wish windshield cost option was mentioned during initial purchase. This caught us off guard and increased our lease cost. More

by ALBL12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent new car purchase at Wolfchase Honda. I have passed your comments along to both our Finance Director and our Sales Manager for review and consideration. We value your business and wish you many safe and happy miles in your new Honda.

Jul 20, 2021

ALBL12 responded

Thank you.

June 17, 2021

Dealership Rating
Employee Rating

Impossible to get anything done on Saturday when I’m off work. Just wanted oil change. Made appointment and took off work. The work done was too expensive. Will have to take elsewhere for rest of work that More

by vnix53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thank you for taking time to leave feedback regarding your recent service visit at Wolfchase Honda. I'm sorry to hear that you were disappointed with the pricing of your recent service needs and will pass your comments along to our Service Director and our Service Manager for review. We offer transparent, market based pricing on all of our services, and in addition, we are the only Honda dealer in the area to use Genuine Honda parts that extend the life of your Honda, so that may be something you wish to consider. We value your business and would love the opportunity to serve you again in the future.

Jun 25, 2021

vnix53 responded

I would rather take my car to Honda for everything it needs, I trust the service there. I wish I could afford the Honda parts over others for the current issues my car is having. Maybe next time.

June 17, 2021

Dealership Rating
Employee Rating

Dexter is a really really really really really reallyreally really reallyreally really really really really really really really really reallyreally really reallyreally really really really fantas More

by MRKIMBLE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Wolfchase Honda responded

Thanks for taking the time to leave feedback regarding your recent visit to our Service Department. We too think Dexter is really, really fantastic. We value your business and look forward to serving you again.

June 11, 2021

Dealership Rating
Employee Rating

DEXTER IS A WONDERFUL ADVISOR HE IS HELPFUL AND VERY PATIENT WITH HIS CUSTOMERS. HE TAKES HIS TIME TO EXPLAIN EVERY STEP. HE WILL ALWAYS BE MY ADVISOR WHEN I VISIT THE DEALERSHIP. THANKS FOR THE GOOD WO More

by GRANNYHOUSETOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Skylar Lewis

Jun 14, 2021

Wolfchase Honda responded

Thank you for the amazing feedback and, most especially, for your loyalty to our Service Center and Dexter. Dexter is a great asset to our team here and we are lucky to have him. We truly appreciate your business and look forward to serving you for many years to come.

June 10, 2021

Dealership Rating
Employee Rating

Dexter was very patient and explained to him me and made sure I got transportation I will be requesting him as my advisor every time I take my car in for service! More

by SANNY.JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Wolfchase Honda responded

Sanny, thank you for taking time out of your day to leave feedback regarding your recent service visit at Wolfchase Honda. It's rewarding to see that your experience with Dexter earned us a 5-star Rating! I will be sure to pass your kind words along to Dexter. We value your business and look forward to serving you again.

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