Diane Wallace
Diane Wallace at Niello BMW MINI

Diane Wallace | Page 4

Finance Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

4.6
49 Reviews

I was born and raised in Cape Town, South Africa. Immigrated to Vancouver, Canada where I joined the Canadian Army. I met my American Special Forces Husband of 34yrs on the air force base where I was stationed. I then moved to Sacramento and now live in Shingle Springs!! I have been a Talent Scout for 30years but when COVID struck it changed my career direction. I found the Automotive industry very similar to finding talent and placing them on the right path. Meeting customers and getting to know them is my greatest pleasure and my gift of finding them the right car is such a joy. I have always been an advocate for customers and making sure they have the best experience. I pride myself on making sure every customer feels my integrity, honesty and pure joy when we find them the perfect solution to their needs and wants!!

4.6

49 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

49 Reviews of Diane Wallace

July 16, 2024

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Employee Rating

My experience and interaction with every person at Niello BMW was nothing but positive. I would recommend this dealership. More

by JTORRES1493
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2024

Niello BMW MINI responded

Here at Niello BMW MINI, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 01, 2024

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Exceptional customer service. Ryan Cox went above and beyond to meet all my needs and, in fact, he exceeded all my expectations. He’s a great asset to this dealership. I couldn’t More

by MRASIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cox , Andrew Kemp

Jul 02, 2024

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 19, 2024

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Great service, knowledgeable, not pushy, clean environment, attention to details. Very much enjoyed the experience. More

by FANOBRIGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle , Andrey Galygin

Jun 20, 2024

Niello BMW MINI responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 04, 2024

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I love my car and I liked working with Tony Alexan. He’s very knowledgeable and easy to work with. More

by Jackieboghos
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: TONY ALEXAN, Louis Phan

Jun 04, 2024

Niello BMW MINI responded

Jackie, it's fantastic to hear that Tony provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

June 04, 2024

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Very patient and knowledgeable. Answered all of my questions to my satisfaction at every step of the process. More

by BOBT55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cox , Brian Lonchar

Jun 04, 2024

Niello BMW MINI responded

Thank you so much, Bob, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 14, 2024

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My experience shopping for and purchasing a vehicle at Niello BMW Mini was great. It was painless and stress free. More

by PANAMA21ST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle , Fernanda Martinez, Lance Pascual, Louis Phan

May 14, 2024

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

May 09, 2024

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I really appreciate the delivery service of my new BMW and the extra help learning about all the features. It was so convenient to have him come to our home to show us. The whole transaction was easy and More

by MS7243
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: TONY ALEXAN, Louis Phan, Vladyslav Starun

May 10, 2024

Niello BMW MINI responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 30, 2024

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Employee Rating

Moe and Curtis were great. Very friendly and enjoyable to work with. Helped with every concern I had and went out of their way to help me. I’ll definitely be sending my friends More

by BIGGLE6
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle, Erika Paleny , Vladyslav Starun, Moe Sulman

May 01, 2024

Niello BMW MINI responded

We are so glad that we had the opportunity to work with you, and that we could make this a top-notch experience. We look forward to continuing to serve you in the future! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

March 22, 2024

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Dear Roger,I had the most wonderful experience buying a new car at Nello BMW. I know you're not having time for the car business, but want you to know what great staff Niello BMW has. You should be proud More

by CCOLE50
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek , Brian Lonchar, Dalton Richards, David Sotomayor, Vladyslav Starun, See above list in message Ian Johnson

Mar 24, 2024

Niello BMW MINI responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Chuck, and we look forward to working with you again. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 04, 2024

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Employee Rating

They were friendly and helpful in our car selection. I appreciate their willingness to work with us to make the best arrangements for purchasing our new car. More

by LISASANJAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny , Louis Phan, Dalton Richards, Moe Sulman

Feb 04, 2024

Niello BMW MINI responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

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