Dianne Spencer | Page 26

Best Dealership and Employees Hands Down! Let’s be honest, most people walk into a car dealership “just to look”, but when I say I walked in “not prepared to get out of the car because I Let’s be honest, most people walk into a car dealership “just to look”, but when I say I walked in “not prepared to get out of the car because I was in my pajamas and my boyfriend wanted to ‘just look at the inventory’” I am dead serious! My 5 star rating goes to the employees of Treasure Coast Lexus. Not one single person hassled or bombarded us. From our very progressional sales associate Howard, to the extremely knowledgeable sales manager Tina, as well as Dianne with Finance, and Rick with tech support, I do not have one bad word to say. Each employee I interacted with went above and beyond any standards I had set in my mind. We were able to walk around the front lot and marvel about the amazing inventory. There is nothing worse than feeling “pressured” before getting a feel of your surroundings. Once we decided we would like to see more and I was forced to get out of the car (unwillingly) we were met at the front door by a man with a genuine smile and a warm welcome! I apologized of course for my appearance and met a reply that was truly heartwarming...and I quote, “Do not worry about it, you’re comfortable, it’s the day after Christmas, and you’re here amongst friends.” Howard Kent truly impressed me from the very moment I met him to the last second before I shook his hand and drove away in my amazing new to me Lexus! Howard Kent is the absolute best person for the job if you’re in the market or on the fence about buying a new or used Lexus. I am hesitant to say “best salesman” because Howard didn’t push or use any “sales tactics” during our entire interaction. That is why I used the term “best person” for the job. He is straight forward, welcoming, and genuinely believes in the brand of Lexus. With an attitude and personality like Howard’s, it’s no wonder I walked in hesitantly and walked out the proud new owner of a 2015 Certified Lexus NX200t! The car I purchased was the 1st car I viewed that day and if it wasn’t for Howard leading me to it in the back of the showroom, providing me with straight forward facts, and letting me decide for myself on my own, I might still be searching for the perfect car. I’m fact, I traveled from Jacksonville, FL so I’ve seen quite a few dealerships! If you’re in the market for a Lexus, the only place to spend your money wisely is Treasure Coast Lexus. Don’t forget to ask for Howard! More

Report | Print

Excellent Experience I worked with Paul Licausi via email and phone before deciding on purchasing a Lexus RX 450h at TC Lexus. He was very prompt and responsive to my requ I worked with Paul Licausi via email and phone before deciding on purchasing a Lexus RX 450h at TC Lexus. He was very prompt and responsive to my requests for information and negotiations, and very pleasant to work with. Once we arrived at the dealership, everything was as he promised. I am very happy with my new purchase, and the way all was handled. Thank you Paul. Also thank you to Diane Spence for handling all the paperwork and payment very efficiently, and Anthony Burruano for his support. More

Report | Print

Car buying experience made easy. The moment we walked in, Anthony and Paul made the whole car buying experience stress-less. Anthony and Paul went out of their way to accommodate us The moment we walked in, Anthony and Paul made the whole car buying experience stress-less. Anthony and Paul went out of their way to accommodate us and make themselves available due to my busy schedule. Have bought many vehicles over the years and this has been the most pleasant experience in buying a car. Diane was equally helpful and professional. Highly recommend them without reservations. More

Report | Print

Good Experience Howard Kent truly is a person who understands customer service! He’s kind, thoughtful, and on top of everything! This is the 2nd car we’ve leased from Howard Kent truly is a person who understands customer service! He’s kind, thoughtful, and on top of everything! This is the 2nd car we’ve leased from Treasure Coast Lexus with Howard handling everything! It won’t be the last! Thanks so much Howard! More

Report | Print

Wonderful service. The service we received at your dealership was excellent you made us feel confident in buying our new car from you. Paul was very reassuring that we w The service we received at your dealership was excellent you made us feel confident in buying our new car from you. Paul was very reassuring that we were getting a good deal and that we will get great service in the future. Rick also was very good at teaching us how to use our new car. Thank you More

Report | Print

Howard Kent is amazing! From the moment my wife and I entered the dealership, Howard met us both warmly and professionally. He seamlessly walked us through the leasing experi From the moment my wife and I entered the dealership, Howard met us both warmly and professionally. He seamlessly walked us through the leasing experience and it was obvious that the entire team of professionals we came into contact with were genuinely kind people. My wife and I both work in high pressure environments and apppreciate the warmness that Treaure Coast Lexus projects. If I could rate Howard six stars, I would. More

Report | Print

Thanks to Carlton Duncan This is the second Lexus that I have purchased (in this case leased) with Carlton Duncan's help. He is always very courteous, explains things very wel This is the second Lexus that I have purchased (in this case leased) with Carlton Duncan's help. He is always very courteous, explains things very well and has great patience. He makes the purchase or lease of a car a pleasure. Because of his service, I would recommend Treasure Coast Lexus with no hesitation. I would also tell you that Marc Jean is terrific at teaching the technical aspects of the car. More

Report | Print

Buying a car made easy! Howard was our salesman and as always made our visit to Treasure Coast Lexus a pleasure. The entire team is professional and welcoming. We would go no Howard was our salesman and as always made our visit to Treasure Coast Lexus a pleasure. The entire team is professional and welcoming. We would go no where else. More

Report | Print

Relaxed, enjoyable experience purchasing my new car The purchase of my new LS 460 was the most relaxed, non-stressful purchase of a car I have ever had. Carlton Duncan was very professional, we made th The purchase of my new LS 460 was the most relaxed, non-stressful purchase of a car I have ever had. Carlton Duncan was very professional, we made the deal for my purchase over the phone and the car and paperwork were ready when I arrived. He couldn't have been more accommodating. Rick Russell was extremely helpful and knowledgeable showing me how to use my new car, a must for someone who in not tech savvy like myself. Anthony, the sales manager was very accommodating and I plan to purchase another car for my son in December with Carlton and Anthony. Diane in finance made the paperwork quick and painless. I have already recommended my team at Treasure Coast to a business associate. It was more than worth the 1 1/2 hour drive from Boca Raton. More

Report | Print

Amazing customer service I would highly recommend this dealership after our buying experience. Howard Kent is absolutely amazing, ask for him if you're looking to purchase a n I would highly recommend this dealership after our buying experience. Howard Kent is absolutely amazing, ask for him if you're looking to purchase a new car. After emailing back and forth with several dealerships, we decided to stop in, meet Howard and take a look...what a good choice we made. He was very knowledgable on the RX, took his time to show us multiple options, and was really friendly without the normal pressure of a salesman. Having purchased multiple Lexus products from a few other local dealerships, I will always visit Treasure Coast Lexus first in the future. Steve did the financing, no haggling here either and was very straight forward and nice. After the deal was made, Diane sat down in the car and thoroughly explained all of the new technology to us and was very pleasurable as well. Overall, A+ for our experience...check this place out if you're shopping for a Lexus! More

Report | Print