Diego Cozar | Page 6

Great Experience The experience went smoothly. It was like doing business with family. The people were helpful in answering all questions. I would highly recommended D The experience went smoothly. It was like doing business with family. The people were helpful in answering all questions. I would highly recommended DCH anyone looking to purchase a new or used vehicle. More

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Can't trust them I really wanted to have a good experience here and fully expected to. Unfortunately, my salesman Diego fed me flat out lies about the condition of the I really wanted to have a good experience here and fully expected to. Unfortunately, my salesman Diego fed me flat out lies about the condition of the used car I bought, i spent hours waiting at the dealership for my car and had to come back the next day because the work that was supposed to be done to it was never done and even then when i picked it up some of the work wasn't complete. John who tried selling me a warranty package promised me information about work done on the car that he never delivered and also lied to me about having 30 days to bring my car back if there were problems with it. He also failed to provide me the proper paperwork i was promised when picking up my car. When i questioned the missing information i was told that they couldn't provide it but i could see the information on the car fax they finally gave me after several phone calls. When i read the car fax, the dealership has reported false information about what work was done to the car as some of the items they listed as completed, were not done. After taking the car to be looked at at another honda dealership i found out that the car needs all new shock assemblies, the breaks i was promised were brand new were not in fact the back brakes were so bad i have to get the work done asap. Finally, i called the sales director Jose and he let me know i did in fact have 30 days to bring any issues to the dealership and promised to called me to schedule an appointment to get it fixed. This was on monday, i have left messages for him every day for the last 6 days and he has not answered or returned my call. Maybe this place is good for buying new cars but their customer service is awful and they tell you flat out lies about the car you are purchasing just to sell it to you. They also lie about your options just to sell you a warranty. They were paid in full for the car and now i have to spend an additional $2000 to $3000 to fix the car. Don't trust these people you will be very disappointed. More

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Great service The salesman Diego Was very helpful and friendly. I purchase a Honda CRV 2019. I got a great deal with the car and also was able to extend the warrant The salesman Diego Was very helpful and friendly. I purchase a Honda CRV 2019. I got a great deal with the car and also was able to extend the warranty for a bit more. Even though it took a while for me to get out of the dealership with my car the wait time was worth it. More

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New car purchase I went to dch honda , i was helped by diego,Brianna and Hamad. I had the best experiance with my purchase. I would recommend dealing with the 3 of th I went to dch honda , i was helped by diego,Brianna and Hamad. I had the best experiance with my purchase. I would recommend dealing with the 3 of them More

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Three timer Best sales experience three times in a row! They treat you like they would their family . Best prices, service, and honest salespeople! Finance guy wa Best sales experience three times in a row! They treat you like they would their family . Best prices, service, and honest salespeople! Finance guy was even great to deal with!! More

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Great buying experience Want to thank Diego for a great experience. You made the buying process simple and easy. Keep up the good work. Best of luck. Wk Want to thank Diego for a great experience. You made the buying process simple and easy. Keep up the good work. Best of luck. Wk More

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Great dealership and sales people Love this dealership and its sales people... very helpful very knowledgeable on the product they sell dealt with Diego very great sales person appreci Love this dealership and its sales people... very helpful very knowledgeable on the product they sell dealt with Diego very great sales person appreciate all his help made the process very simple I’m a return customer and will continue to return to this dealership will definitely refer friends and family to go there More

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DCH Paramus Honda! You won’t be disappointed I highly recommend DCH Paramus Honda if your looking for a a new vehicle. This is my 4th time leasing and from 2 previous great experiences I knew I h I highly recommend DCH Paramus Honda if your looking for a a new vehicle. This is my 4th time leasing and from 2 previous great experiences I knew I had to return. I had the pleasure of working with 3 wonderful men; Diego Cozar, Omar Saleh and Hamad Deeb. All were extremely professional, patient and thorough with my husband and I. They gave us exceptional service. My lease was up and I wasn’t sure whether to lease again or finance the vehicle I had. Diego broke everything down for me, from how the process works to pricing for each option. Its a lot of information and it can be overwhelming which is why I appreciated his time and patience since I was torn on what to do. I currently feel happy and confident with the decision I made and it’s nice to know there is someone you can trust especially when making such a large purchase. Thank you Diego for such a wonderful experience. After deciding to upgrade from a CRV to a Pilot I met Omar. He walked me through everything in terms of how the car worked and setting it up to my liking. There were a lot of changes so I appreciated him explaining everything and answering all my questions. And Hamad who currently manages the delivery department kept checking in to make sure we were being well taken care of. I had worked with him previously and talk about excellent customer service he remembered me and made me feel like family. So If your looking for a pleasant stress-free car experience where you won’t feel pressured I highly recommend these men. I have been leasing with DCH Honda for several years and they never fail. See you in 3 years. More

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Purchased a new CRV Excellent service. Diego was very helpful from the beginning. Kelvin was great too. They both made sure my wife & I were taken care of. I’d recommend Excellent service. Diego was very helpful from the beginning. Kelvin was great too. They both made sure my wife & I were taken care of. I’d recommend this dealer to anyone. More

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Great buying experience Diego was very helpful and efficient. The car I was interested in was ready and waiting for me to test drive it. However we waited a long time Diego was very helpful and efficient. The car I was interested in was ready and waiting for me to test drive it. However we waited a long time for the finance department. More

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