Dominique Goodrow | Page 3

Town Center Nissan responded

Thank you for bringing this to our attention. We're sorry to hear about your experience and understand your concern. If your brake pads were completely worn but the multi-point inspection indicated they were in good condition, that is certainly disappointing and not the level of accuracy or attention to detail we strive to provide. We sincerely apologize for the frustration this has caused. Please contact our service management team so we can review your inspection, discuss your concerns, and work toward making this right. We appreciate your feedback, as it helps us improve our service for all of our customers.

Town Center Nissan responded

Thank you for your kind review! We're delighted to hear you had a positive experience and that you found our dealership clean and welcoming. It means a lot to know you've chosen to continue trusting Town Center Nissan with your vehicle needs. We truly appreciate your support and look forward to serving you again. Thank you for being a valued customer!

Town Center Nissan responded

Thank you for your great review! We're happy to hear your visit was quick, efficient, and hassle-free. It's great to know our team was able to get you checked in promptly, complete your oil change and tire rotation, and have you back on the road in a timely manner. We appreciate your business and look forward to seeing you again for your future service needs at Town Center Nissan!

Town Center Nissan responded

Thank you for the great review! We're happy to hear that you appreciate our honest approach to vehicle maintenance and repairs. Our goal is to recommend only the services your vehicle truly needs while providing a transparent and trustworthy experience. We're also glad to know our team has been friendly and accommodating during your visits. Thank you for choosing Town Center Nissan, and we look forward to serving you again in the future!

Town Center Nissan responded

Thank you for the great review! We're glad to hear you had a positive experience with our service department. It's wonderful to know we were able to provide fast service for your walk-in oil and filter change, and that our team took good care of you. We're happy you enjoyed the complimentary car wash as well! Thank you for choosing Town Center Nissan, and we look forward to seeing you again for your future service needs.

Town Center Nissan responded

Thank you for being a loyal customer and for taking the time to share your feedback. We truly appreciate the trust you have placed in our service department over the years, and we're glad to hear Belle has consistently provided you with excellent service. At the same time, we're very sorry to learn that your recent visit did not meet the standards you have come to expect from us. We understand how frustrating it can be to spend an entire day waiting for updates and feel that your concerns were not adequately addressed. Your feedback regarding communication and customer service is important, and we will share it with our management team for review. We value your business and hope to have the opportunity to restore your confidence in our service department. Thank you again for bringing this matter to our attention.

Town Center Nissan responded

Thank you for your continued trust and loyalty over the years. We truly appreciate your kind words about the positive, professional, and quality service you have consistently received from our team. It means a great deal to know that you can depend on us to complete repairs properly and have your vehicle ready as promised. Providing reliable service and a smooth experience is always our goal, and we are grateful for the opportunity to continue serving you. Thank you again for your support, and we look forward to seeing you at your next visit!

Town Center Nissan responded

Thank you so much for your incredible loyalty over the past two decades! That truly means a lot to our entire team. We’re honored to have earned your trust through consistent, high-quality service over the years. We especially appreciate you recognizing Dominique and Mike—they’ll be thrilled to hear your kind words. We’re proud to have them on our team, and it’s great to know they’ve made such a positive impact on your experience. Hats off right back to you for being such a valued part of the Town Center Nissan family. We look forward to continuing to take great care of you for many years to come!

Town Center Nissan responded

We are happy to here Town Center Nissan is your go to service department! Thank you for taking the time to leave us a 5-star review.