Don Davis | Page 13

Thanks to Don, Julie, and Brian for a great experience! Great experience buying my new HRV! I was fortunate in working with Don, Julie, and then Brian Vogel taking the reins in the sale of my car. Everyone Great experience buying my new HRV! I was fortunate in working with Don, Julie, and then Brian Vogel taking the reins in the sale of my car. Everyone I encountered at Valley Honda were all very nice went out of their way to make me comfortable while I waited. Thanks to everyone for a very pleasant experience. Brian was excellent in delivering my car. More

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Model Dealership This is my second purchase at this dealership in the last 4 years. I was so impressed the first time that I have referred several friends over the yea This is my second purchase at this dealership in the last 4 years. I was so impressed the first time that I have referred several friends over the years. I have personally dealt with Tom Propersi both times. He is a very professional salesperson who is pleasant, friendly, knowledgeable and thorough. As a result of this, he is also a friend. I have also had the pleasure to meet other staff and work with some of them too. Jab Rahman was very efficient and accommodating. Don Davis helped resolve some issues in the most professional and comfortable way. He is excellent. A brief moment in the finance department with Mari Rios was pleasant, efficient and fun, which is not always the case in finance departments. I have had much experience with many dealerships over the years, some good and some not so good. But, by far this has been the best all round experience. Their service department and staff are also some of the nicest and best I've encountered. I highly recommend Valley Honda in Aurora, Illinois. More

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Thank you for an easy stressfree experience!! Tom was amazing as was Don Davis. They both treated myself and my girls like long time friends. While waiting for finance on a busy Saturday, Tom enga Tom was amazing as was Don Davis. They both treated myself and my girls like long time friends. While waiting for finance on a busy Saturday, Tom engaged with my girls, made them hot chocolate, played games with them and praised their art work they signed for him. Thank you so much for all you did for us! I look forward to getting oil changes just to say hello to you guys! -Tara, girls & birdies =) More

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Fronr & Rear Brake service Was very unhappy with the outcome of a recent brake job and happened to express my displeasure with Valley Honda thru this review site. I was pleasant Was very unhappy with the outcome of a recent brake job and happened to express my displeasure with Valley Honda thru this review site. I was pleasantly surprised when Mr. Don Davis contacted me in response to my concerns. Thank you for hearing me out.. As in the past I will not hesitate to use your excellent service department. More

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Excellent Service This is my second Honda purchase with Steve Grady. He is an excellent sales person. The whole team here at this Honda dealership are very friendly. I This is my second Honda purchase with Steve Grady. He is an excellent sales person. The whole team here at this Honda dealership are very friendly. I would recommend Steve to all my friends and family. I would definitely get another car from them in the future. What I liked about Steve is that he followed up with me even after I purchased my odyssey to make sure everything was good. More

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My Sales Associate Randall Rosen and the General Manager Don Davis of this Honda Dealership literally saved Honda from losing a customer. I ordered a 2016 Honda Pilot Touring mod and the General Manager Don Davis of this Honda Dealership literally saved Honda from losing a customer. I ordered a 2016 Honda Pilot Touring model and during my delivery inspection, found several paint defects such as scratches and dust that had gotten under the clear coat causing raised bumps. I fully understood that this was not the dealerships fault but rather Honda manufacturing. I ended up refusing delivery and was having second thoughts of even purchasing a Honda vehicle. Being a long time General Motors owner, since my father was employed their, I benefited from their employee discount program. If you don't know, I would typically receive 7-8% off MSRP so as you may see why I would even give Honda a second chance. You could see that Randall was totally embarrassed and he assured me that this is not how his Dealership operates and that I would be getting a call from the General Manager Don Davis very soon. Well, soon after I did receive that call and I expressed my displeasure and loss of confidence in Honda's ability to produce a vehicle up to my standards. Don immediately took care of my concerns, ordered a new vehicle and threw in their paint protection plan plus as a nice gesture threw is a bunch of accessories if I would stay with Valley Honda and let them prove to me that they are the best. Well, as I write this review I have 82 miles on my new Honda and let me say, the paint job was flawless. The team at Valley Honda really came through and above all, my Sales associate Randall Rosen has texted and called to make sure that I was completely satisfied with absolutely everything. So far, I am glad I decided to jump the GM ship and purchase a Honda vehicle. The safety features on these vehicles are outstanding and being a Certified Safety Professional, that is VERY important to me and my family. Randall, seriously. Honda needs to give you an award because I was almost ready to tell you that I would not be doing business with Valley or Honda. You really pulled me back in and you and your team have delivered on all of your promises to date. Congratulations. I'm not an easy customer! ;) More

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Great customer service and very knowledgable I had the pleasure of working with this dealship and salesman for 6 hours, and I would do it again. My experience was great when working with their st I had the pleasure of working with this dealship and salesman for 6 hours, and I would do it again. My experience was great when working with their staff to find the right car, as well as working with my financial situation. Jack Davis the salesman I worked with was very knowledgable and seemed to have my best interest when discussing my options. Great dealership, and great employees. I am very satisfied and happy with my new Honda Fit! More

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The Best Experience I Ever Had I just leased a CR-V from Valley Honda and could not be more impressed with the experience and the thoughtfulness of the owner and staff. While the s I just leased a CR-V from Valley Honda and could not be more impressed with the experience and the thoughtfulness of the owner and staff. While the store was very busy, they kept the process moving like I was the only customer they had. They explained the process very clearly after I selected the vehicle that I wanted and followed through on everything they said. The dealership was extremely clean and inviting. Brian, my salesperson, was very knowledgeable on the vehicle and walked me through the technology and set the vehicle up for me so that I could just drive off and enjoy. I would recommend that anyone looking for a Honda, look at this store first. More

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Awesome Team The finance manager and GM really went to bat for me at Honda credit to get me approved for the best rate possible, even though my credit is not so gr The finance manager and GM really went to bat for me at Honda credit to get me approved for the best rate possible, even though my credit is not so great. I'm enjoying my new CR-V and will shop here again. More

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MAKE A CAR BUYING EASY A couple of months ago i went into Valley Honda to look for a car. Nikki Anderson was a young lady who made my day. She helped me decide what i wanted A couple of months ago i went into Valley Honda to look for a car. Nikki Anderson was a young lady who made my day. She helped me decide what i wanted and made sure i left there with a car i liked in my price range. Nikki and Mr Dan Davis the manager were very nice and very helpful to me,and in a few months when my son is going to need a car Mr Davis and most of all Nikki Anderson will be the people i go for it. Thank you both very much. More

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