Don Vickrey | Page 6

Wolfchase Honda responded

Thank you so much for your thoughtful review and congratulations on your new Honda CR-V! We strive for 100% customer satisfaction, to hear that you had such a great buying experience and enjoyed working with our entire team. To state that this was the most pleasant and quickest car buying experience you ever had, is so rewarding. We value the opportunity to earn your business and wish you many safe and happy miles in your new Honda CR-V. If there is anything we can do to make your ownership experience any better, please let us know.

Wolfchase Honda responded

Thanks for giving Wolfchase Honda an opportunity to earn your business recently. I'm happy to learn that your experience with Don Vickrey was excellent and worthy of future recommendations. There is no higher compliment than that. Don has been with our team for a long time now and always goes above and beyond for our customers. On behalf of our entire team, we wish you many safe and happy miles in your new Honda.

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your recent new car purchase at Wolfchase Honda. I have passed your comments along to both our Finance Director and our Sales Manager for review and consideration. We value your business and wish you many safe and happy miles in your new Honda.

Wolfchase Honda responded

Thank you, Glenn, for the 5-star rating and the opportunity to earn your business. We're happy to hear that you had the best car buying experience ever! I can't wait to share this feedback with our entire team. We value your business and wish you many safe and happy miles in your new Honda.

Wolfchase Honda responded

First and foremost, we truly value your loyalty to our dealership! 4 cars is amazing. Thanks for taking the time to leave such positive feedback for our team. We value your business and look forward to serving you for many more years.

Wolfchase Honda responded

Cheers to you and your new Honda CR-V! It's so great to hear that you are loving it and enjoyed the entire buying process. I will be sure to pass your amazing comments along to Don Vickrey. We value your business and look forward to serving you for many years to come. On behalf of our entire staff, we hope you enjoy many safe and happy miles in your new Honda.

Wolfchase Honda responded

Thank you, Cheryl, for your amazing feedback regarding your recent new car purchase at Wolfchase Honda. We appreciate the time and effort it takes to leave feedback. It's great to know that Michelle's attitude is what influenced your visit and that Don also took the time to provide you with a great experience. I will make sure both of them get copies of your kind remarks so they know their hard work pays off. We value the opportunity to earn your business and wish you many safe and happy miles in your new Honda.

Wolfchase Honda responded

Thank you so much for taking the time to leave feedback regarding your recent visit to Wolfchase Honda. I'm pleased to learn that you enjoyed the buying process provided by Don and Michelle. They are both valued members of our team. I apologize for the interactions with the Finance Manager and I totally understand your frustrations, as we know your time is valuable and there is no need for the back and forth. I will pass your comments along to both our General Manager and our Finance Director so that they may go over this with the Finance Manager involved in your transaction. We value the opportunity to earn your business and look forward to serving you again.

Wolfchase Honda responded

Thank you for taking time out of your day to provide feedback regarding your daughter's recent visit to our Service Department. We're happy to hear that she was well taken care of and that we were able to communicate long distance and get her vehicle back to her. We appreciate you choosing Wolfchase Honda for her service needs and we are here for her if she needs anything additional.

Wolfchase Honda responded

Thanks, Connie, for giving Wolfchase Honda an opportunity to earn your business recently, we truly appreciate it. I'm pleased to hear that everything was excellent with your buying process and our team members and I certainly understand your frustrations with the wait time. We strive to get everyone in and out as quickly as possible, however sometimes due to the volume of business it does take a little longer. I will certainly pass along your comments to our General Manager so that he may review them with the entire Sales Team at our next meeting. We value your business and your opinion. On behalf of our entire team, we hope you enjoy many safe and happy miles in your new Honda.