

Don Yu
Sales Consultant
Suburban Toyota of Farmington Hills
25000 Haggerty Rd.
Farmington Hills, MI 48335
Dealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Languages Spoken
Cantonese
273 Reviews
Write a Review273 Reviews of Don Yu
May 15, 2025
SALES VISIT – USED Misled Into Buying an Unsafe Vehicle – Very Disappointed with Suburban Toyota of Farmington Hills I had a terrible experience with Suburban Toyota of Farmington Hills. I bought a used – Very Disappointed with Suburban Toyota of Farmington Hills I had a terrible experience with Suburban Toyota of Farmington Hills. I bought a used vehicle with damage listed on the Carfax. When I asked about it, the salesperson only pointed to a small side dent—never mentioning the front-end damage. After bringing the car home, I noticed issues with the front bumper and had it inspected. A mechanic found structural damage to the front impact bar, making the vehicle unsafe to drive. I contacted the dealership right away. They said they’d “look into it,” but never followed up. After posting a review, they responded publicly asking me to contact them. I did—but even after speaking with them, they continue to avoid correcting the problem. It feels like their concern is more about appearances than actually resolving the issue. While I understand the car was sold “as-is,” this goes beyond that—it's about misrepresenting the condition and refusing to take responsibility. I’m still open to a resolution, but only if it’s sincere. I strongly advise anyone buying from this dealership to get an independent inspection and not rely on verbal claims. My experience was extremely disappointing, and I hope others are more cautious. More
May 13, 2025
My wife is very specific about what she wants and likes. We were able to make the deal happen with the Honda Pilot Elite even with a few hiccups that were out of Don’s control, his excellent customer servic We were able to make the deal happen with the Honda Pilot Elite even with a few hiccups that were out of Don’s control, his excellent customer service, helped us find the perfect car for our family. We will shop again with him. Thank you so much Don for all of your hard work. More
May 12, 2025
Don Yu is an awesome salesman he helped me purchase my 2011 Toyota Corolla! He made it a quick and easy process! Also a huge thank you to Tanner who helped me with the pricing!! 2011 Toyota Corolla! He made it a quick and easy process! Also a huge thank you to Tanner who helped me with the pricing!! More
Other Employees Tagged: Tanner Tulgetske
March 08, 2025
I have been dealing with Suburban Toyota and Don Yu for many years and I’ve always had a positive purchase experience. They have given us fair value on our trade-ins and they do not oversell dealer access many years and I’ve always had a positive purchase experience. They have given us fair value on our trade-ins and they do not oversell dealer accessories or extended warranty programs. I would recommend them for your future vehicle purchase. More
Other Employees Tagged: Alex Salata
March 07, 2025
Working with Don Yu to order and purchase my new Toyota Crown Signia was by far the best car buying experience I ever had. He was courteous, knowledgeable and patient in helping find the color and feature Crown Signia was by far the best car buying experience I ever had. He was courteous, knowledgeable and patient in helping find the color and feature combination my wife and I wanted. There was no pressure and he (and the sales management at Suburban Toyota) completely respected my wish to purchase at straight MSRP, without any dealer mark-ups or add-ons. They gave me a very fair trade-in value on the Venza that I was replacing with the Crown Signia. I am happy to give Don and Suburban Toyota of Farmington Hills an outstanding 5-star rating and recommend him to anyone in the market for a new car. Thanks, Don! More


