Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 40

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
551 Reviews
4.9

551 Reviews

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551 Reviews of Donald Mast

November 26, 2021

Dealership Rating
Employee Rating

When I booked appointment it was $50. When I went it was $60. Everything else was good More

by stevenforte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Walker Ford responded

Thanks for taking the time to leave us this feedback. We are disappointed to hear of the confusion with your pricing, but are glad to hear that your visit was good otherwise. If there is anything we can help with in the future, please don't hesitate to reach out!

November 23, 2021

Dealership Rating
Employee Rating

Service team was very helpful and went above and beyond to help me with an issue I had on my truck with a tire. Great team you have. More

by DWATERS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Walker Ford responded

Thank you for the amazing review! We strive to exceed your expectations on every visit! We appreciate your support and can't wait to see you again next time!

November 20, 2021

Dealership Rating
Employee Rating

Great service wait time could be shorter. No complaints. Great my 15 words great great More

by IRENE0613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Walker Ford responded

Thank you for your feedback, Irene! Next time we hope to make your experience with us even more enjoyable! Thank you for your business and see us again soon!

November 20, 2021

Dealership Rating
Employee Rating

The service department was excellent, the service manager was very helpful and really knew his stuff. More

by JRANNA129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Walker Ford responded

Thank you for the amazing rating and review! We strive to ensure that the work performed on your car has been clearly explained to you. Thank you for your business and we hope to see you next time!

November 17, 2021

Dealership Rating
Employee Rating

My car needed fixed under after market warranty for a possible o2 censor. The service man was very nice and wonderful to me.. The cars engine was totally replaced by Walker Ford prior to the appointmen More

by Jeffkozusko65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Walker Ford responded

Hello Jeffkozusko65. We are very sorry to hear that your experience with us was less than excellent. Your loyalty is very important to us here at Walker Ford. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

November 15, 2021

Dealership Rating
Employee Rating

It's nice an they fix right Donnie was a helpful service writer...... He keeps in touch. Very nice More

by DANNYCHOOCHOOLAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2021

Walker Ford responded

Thank you for the great review! We're happy to hear Donnie took great care of you during your visit. We hope you'll come back and see us at Walker Ford!

November 13, 2021

Dealership Rating
Employee Rating

Walker Ford provided the best service any customer could want. I will definitely be back! More

by Alec Hood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry , Mickey Alperstein, Amy Andrisani, Bill Gordon

Nov 29, 2021

Walker Ford responded

Thank you for the glowing review, Alec! We value your business and hope to see you again soon.

November 11, 2021

Dealership Rating
Employee Rating

They keep me up to date with everything always made the whole experience with them fast and easy I truly felt that u had nothing to worry about while my car was with there service center More

by REYJR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Walker Ford responded

Thank you for sharing your experience! We want every customer to feel comfortable and informed at every step of the service process. Please let us know how we can continue to help with your car and service needs. Take care!

November 10, 2021

Dealership Rating
Employee Rating

Don (Service advisor) delivered everything he said he would and more, he kept me updated went above and beyond to meet my needs and took his time to go get an appraisal for me making my future trade in w More

by CANDACEANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Ledbetter

Nov 15, 2021

Walker Ford responded

We appreciate you for taking the time to leave a review! We're happy to hear Don went above and beyond for you during your visit. We're always happy to know that we've achieved our goal of 100% customer satisfaction. Thank you for visiting us, and we look forward to working with you again in the future!

November 10, 2021

Dealership Rating
Employee Rating

They have done all of the maintenance and repair on my Focus since I bought it in 2013 and have always been helpful courteous and professional. More

by MARJAC66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Walker Ford responded

We truly appreciate your business and your continued loyalty! Please let us know how we can continue to help with your car and service needs. Take care!

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