Donald Mast
Donald Mast at Walker Ford

Donald Mast | Page 53

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
551 Reviews
4.9

551 Reviews

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551 Reviews of Donald Mast

May 20, 2021

Dealership Rating
Employee Rating

This was my first time having work done on my vehicle with this service department. I had a very positive experience and will recommend this location to other Ford owners. Steve and Donald were friendly, More

by RHA4526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve McHenry

May 28, 2021

Walker Ford responded

Wow, thank you for leaving a 5-star review! We are glad to hear Steve and Donald made your first experience enjoyable! We're also glad to hear that you love our waiting area! Thank you for recommendation and we look forward to working with you again in the future!

May 19, 2021

Dealership Rating
Employee Rating

Don was great. Took his time with me and explained everything. Very friendly and nice guy. Thank you for your great customer service! Will be back More

by JANESCAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

May 21, 2021

Walker Ford responded

Thank you for your awesome review! We're very proud of our team and love to hear shout-outs like this. Thank you for choosing Walker Ford and we look forward to seeing you back next time!

May 17, 2021

Dealership Rating
Employee Rating

Had a transmission problem on my Explorer that made it undriveable. I was to leave on vacation in a few days. Don Mast keep me informed on the problem, when the parts were coming in and the status every s More

by RMICKEY
Customer Service
Friendliness
Recommend Dealer
Yes
May 20, 2021

Walker Ford responded

Thanks for working with Don and the team, we're happy we could get you back on the road. Let us know if there's anything else you need in the future!

May 15, 2021

Dealership Rating
Employee Rating

Donald was extremely pleasant I will Definitely return Donald was extremely pleasant I will Definitely return to Walker Ford for any future needs. I would highly recommend Walker Ford to family and frien More

by rebakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Walker Ford responded

Thanks for working with Donald and the team, we're glad your visit was pleasant. We look forward to seeing you again next time!

May 14, 2021

Dealership Rating
Employee Rating

They were very efficient when I arrived done took down the number have my car ask me what I needed done I told him and he wrote everything down and the best part is he got everything done and taken care o More

by RPHILLIPF
Customer Service
Recommend Dealer
Yes
May 20, 2021

Walker Ford responded

We are thrilled to know we could provide a efficient visit for you. Please keep us in mind for anything more we can do for you in the future.

May 13, 2021

Dealership Rating
Employee Rating

Have my car towed in there on a Sunday quick and simple easy diagnosis have my car in two days thanks Walker Ford appreciate all you guys help. More

by Jermaine H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Walker Ford responded

Thank you for the 5-star review, Jermaine. If there is something more that we can do for you, we would be happy to assist you.

May 11, 2021

Dealership Rating
Employee Rating

Fantastic experience!We needed to get an issue fixed Fantastic experience! We needed to get an issue fixed immediately on our Ford Explorer. We gave them a call and they got us right in! Everyone was i More

by cperry_80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Walker Ford responded

Thank you for the 5-star review! Please keep us in mind for anything more we can do for you in the future.

May 09, 2021

Dealership Rating
Employee Rating

My first visit to your dealership and I found the Service Department to be very friendly helpful! My car was serviced in timely manner, my Service Advisor Don Mast went out of his way to introduce himself an More

by vat328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Walker Ford responded

We are so glad to hear that you had a wonderful experience with our service team and with Don. It sounds like he showed you the great customer service our team should show our customers. Thank you for choosing us to help your vehicle run smoother and safer. Please let us know if there is anything else we can help you with.

May 08, 2021

Dealership Rating
Employee Rating

Ever went well and the service Provided by Don Mast was excellent. From start to finish Don answered all of my questions and made that I was kept well informed regarding the work being done on my truck More

by FWTMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Walker Ford responded

Thank you for the review and for the kind words about our staff. It sounds like our team provided you with wonderful service. Thanks again and we look forward to helping you again in the future.

May 07, 2021

Dealership Rating
Employee Rating

I had a major problem and Don your service manager was very helpful and my experience with him was A1. I am hoping that the problem is fixed for good. More

by awager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Walker Ford responded

Thank you for choosing the service department here at Walker Ford for your auto repair needs! We are pleased to hear that Don made your experience with us a great one. Please let us know if there is any additional assistance we can provide!

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