Donald Ostrom
Donald Ostrom at Lithia Hyundai of Reno
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Donald Ostrom | Page 2

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Donald Ostrom

July 12, 2023

Dealership Rating
Employee Rating

I had excellent personal and professional service from my salesperson Efren. They have been on the lookout for my vehicle after the sale attending to minor details so I am satisfied with my purchase. More

by 001JOSEMIGUEL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Efren Gonzalez-Aguayo

Jul 13, 2023

Lithia Hyundai of Reno responded

Thanks for sharing about your experience with Lithia Hyundai of Reno. We appreciate your business and hope to see you again soon!

June 06, 2023

Dealership Rating
Employee Rating

Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done! More

by VAUGHN6302
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2023

Lithia Hyundai of Reno responded

We're glad to see you're satisfied! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

May 09, 2023

Dealership Rating
Employee Rating

I enjoy their Service Department. Upon purchase, the sales rep's behavior was very unsatisfactory. Unprofessional, and only concerned with her next sale. It does not appear that sh More

by JODYLYNN
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tony Roach

May 11, 2023

Lithia Hyundai of Reno responded

Hi Jody, thanks for sharing your valuable feedback with us. I’m sorry to hear your last sales experience was unpleasant and I’d be happy to speak with you about it further if you’d like. Feel free to reach out to me any time, thanks. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

May 06, 2023

Dealership Rating
Employee Rating

They are always helpful and accommodating. We have purchased several cars from this dealership and have always had great service. Lance is the best! More

by RENORAD66
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Matt Franceschini

May 08, 2023

Lithia Hyundai of Reno responded

Thanks for being a valued customer here at Lithia Hyundai of Reno! It's always a pleasure to assist you!

April 14, 2023

Dealership Rating
Employee Rating

Out standing and very communicative. The job gets done and I never have any issues More

by PAYDONC314
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 18, 2023

Lithia Hyundai of Reno responded

That's what we like to hear! Thanks for the five-star review and being a valued customer at Lithia Hyundai of Reno!

April 14, 2023

Dealership Rating
Employee Rating

Out standing and very communicative. The job gets done and I never have any issues More

by PAYDONC314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2023

Lithia Hyundai of Reno responded

That's what we like to hear! Thanks for the five-star review and being a valued customer at Lithia Hyundai of Reno!

April 07, 2023

Dealership Rating
Employee Rating

It's a great car place I love it thereunder I love the people there More

by LAKISHAEASTLAND3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Jeremy Olsen, Matt Franceschini , Gio Castro

Apr 18, 2023

Lithia Hyundai of Reno responded

Hello, we love that you love visiting us Lakisha! Our team looks forward to seeing you again soon, take care!

March 12, 2023

Dealership Rating
Employee Rating

The service and this establishment was impeccable and all handled in a very timely manner. Lance was amazing. I would recommend this service to anybody. More

by CHRIS.CLARK1164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

Mar 13, 2023

Lithia Hyundai of Reno responded

That means a lot to us, Chris! Thanks for taking the time to leave us such a wonderful five-star review. See you next time at Lithia Hyundai of Reno!

March 06, 2023

Dealership Rating
Employee Rating

Lance was great as always. Everything handle perfect & professionally He even washed the car Lance is will always handle my service More

by DLENNOX11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2023

Lithia Hyundai of Reno responded

We'll be sure to pass this along to Lance! Thanks for taking the time to give Lithia Hyundai of Reno a five-star review!

March 04, 2023

Dealership Rating
Employee Rating

Everyone is very caring and loving I would recommend you guys to anyone. Everyone is smiling and that is important for someone new to walk in and see. More

by TERRIBASTIAANS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Bryan Mazariegos , Tabitha and service department

Mar 06, 2023

Lithia Hyundai of Reno responded

Making you feel comfortable and part of the family is our top priority at Lithia Hyundai of Reno! Thanks for stopping by!

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