Donna Gallo | Page 19

College daughter One of our daughters totaled her car( which was a 2009 Subaru Impreza) She was ok. We needed to replace her car and she still wanted to get another S One of our daughters totaled her car( which was a 2009 Subaru Impreza) She was ok. We needed to replace her car and she still wanted to get another Subaru. I’ve been told by my niece Ashley Ruiz and friend Brittany Pierce to check out W and L because they both got Subaru’s there. So I did and emailed and messaged Donna quite few times back and forth I originally had one picked out but the day I set up to go look at it it was sold. So I messaged Sonna and said we wouldn’t be coming out for now. It’s about an hour away from where we live. But my daughter found one she was interested in so although working 12 hours that day and yet to get any sleep, we drove out to W and L never having been there before but Donna set me up with Scott Mertz and he was waiting for us when we arrived. We checked out another Impreza and I’d say within an hour we were ready to do some paperwork. We own an Outback, Forester and now another Impreza. I. The future I’m looking forward to buying another Forester for myself and my wife is also thinking on buying another Forester as well. More

by jpolumb Verified Customer Verified Customer

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My review Awesome ppl! Personal and friendly. Work with you to get the best for your money. I’m a Subaru person. Their great cars. Great dealership Awesome ppl! Personal and friendly. Work with you to get the best for your money. I’m a Subaru person. Their great cars. Great dealership More

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Excellent dealership experience My wife and I recently visited WandL Subaru in Northumberland, PA. Our experience was excellent from start to finish. It started with Internet searc My wife and I recently visited WandL Subaru in Northumberland, PA. Our experience was excellent from start to finish. It started with Internet searching and contact by Donna Gallo. While we had less than favorable experiences elsewhere, we were encouraged to come see the difference. She wasn't kidding. We were treated so well by everyone at the dealership, that made what could be a stressful experience into a pleasurable one. We were met by Mike Rourke, who was our sales representative, and he couldn't have been nicer. Very good listener and worked to get us the best deal he could. Both the sales manager and finance person were also nice to deal with. Everyone in service is friendly, knowledgeable, and eager to help us out. Finally, we were offered (and agreed to) a return visit to the dealership for a new customer follow up. This gave us time to address any questions that came up in the first couple weeks of ownership. Kevin is a treasure trove of information - her really knows the Subaru features and operating procedures. We have NEVER experienced this level of customer care AFTER the sale as we did at W&L Subaru. I would recommend them to anyone looking for a fair deal and to be treated with respect and courtesy. You will NOT be disappointed! More

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Great to work with. It was a pleasure shopping for a new car at W & L. We highly recommend them. While I don't remember names everyone we came into contact with great. It was a pleasure shopping for a new car at W & L. We highly recommend them. While I don't remember names everyone we came into contact with great. More

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