This dealership is the sole reason I’ve been driving the
same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals
same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals in particular have done so much to ensure my every need is met and they honestly make me feel like family. I’ve been tempted over the years to try a new vehicle just to change things up, but I just can’t bring myself to give up the service and relationship I have with Donna and Josh. It really speaks volumes about this dealership that the only reason I don’t try a new brand is because of the unparalleled service I receive from this one! This dealership sets the standard that all businesses should follow.
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by barbgeller325
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Germain Lexus of Easton responded
Thank you for your loyalty and kind words about Germain Lexus of Easton, Barb! We're delighted to hear that Donna and Josh have made such a positive impact on your experience with us. It's wonderful knowing our team makes you feel like family, which is exactly what we strive for. We look forward to continuing this relationship for many more years!
How many dealerships can claim this kind of consistent
service? Kevin Daniels has been my service person since first 1st Lexus..he is still the best. Courtesy. Promptness. Just overall great…thanks Ke
service? Kevin Daniels has been my service person since first 1st Lexus..he is still the best. Courtesy. Promptness. Just overall great…thanks Kevin!
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by DEBTONGREN
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Germain Lexus of Easton responded
Thank you for highlighting the exceptional service at Germain Lexus of Easton! We're delighted to hear that Kevin Daniels has consistently provided top-notch assistance. We appreciate your loyalty and look forward to serving you again in the future!
Lexus is always professional and gets the work done in a
timely manner. Service people are always nice.
timely manner. Service people are always nice.
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by Dmase8880@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Germain Lexus of Easton responded
Thank you for sharing your positive experience with Germain Lexus of Easton! We're delighted to hear that our team consistently provides professional and timely service. We appreciate your support!
Good communication, friendly, professional staff.
I enjoy the amenities, like loaner car, water and snacks available, car wash
I enjoy the amenities, like loaner car, water and snacks available, car wash
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by BBUFF43011
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2025 -
Germain Lexus of Easton responded
We're delighted to hear you enjoyed the amenities and had a positive experience with our team at Germain Lexus of Easton. Thank you for sharing your feedback, and we look forward to serving you again!
Great service, nicest people, always engage on a personal
level. Very much appreciate the professional and kind service.
level. Very much appreciate the professional and kind service.
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by GALLOJOY06
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2025 -
Germain Lexus of Easton responded
Thank you for the wonderful feedback! We're delighted to hear that our team at Germain Lexus of Easton provided professional and kind service. We appreciate your support!
My experience at this location was great.
Everyone was super nice and helpful. Donna was great!
Everyone was super nice and helpful. Donna was great!
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by Yacine
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Germain Lexus of Easton responded
Yacine, thank you for the positive feedback about Donna and the team during your recent visit to Germain Lexus of Easton!
They were great!
Customer service was top notch and Donna was the best. Thank you!
Customer service was top notch and Donna was the best. Thank you!
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by Yacine
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Germain Lexus of Easton responded
Yacine, thank you for leaving Germain Lexus of Easton your positive feedback about Donna!
On time with my appt.
Gave me a loaner car and was finished and I was very happy. Probably 4 hours
Gave me a loaner car and was finished and I was very happy. Probably 4 hours
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by walker2571
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2025 -
Germain Lexus of Easton responded
Thank you for sharing your satisfaction with us! See you next time at Germain Lexus of Easton!
Donna always takes care of us she is amazing to work with
she makes these expensive repairs easy thank you Donna
she makes these expensive repairs easy thank you Donna
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by Jamaal0101
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2025 -
Germain Lexus of Easton responded
We're delighted to hear that Donna has been taking such great care of you at Germain Lexus of Easton! It's wonderful knowing she makes the repair process smooth and manageable. Thank you for sharing your experience with us!
Invoice differed from quote, but Donna made adjustments.
Donna is amazing.
Repetitive request for survey is annoying.
Donna is amazing.
Repetitive request for survey is annoying.
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by samnahem
Service Price Transparency
May 30, 2025 -
Germain Lexus of Easton responded
Samnahem, thank you for your feedback! We're glad Donna was able to assist with the adjustments at Germain Lexus of Easton. We appreciate your patience and will take note of your comments regarding the survey requests.
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