Dontrell Saucier | Page 2

I just purchased my 2023 Toyota 4 Runner with Quincy and he was phenomenal. Very prompt with our deal and was so kind. He was very understanding and handled our concerns with ease. Highly recommend working he was phenomenal. Very prompt with our deal and was so kind. He was very understanding and handled our concerns with ease. Highly recommend working with him! More

by vickielyn_smith Verified Customer Verified Customer

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I purchased a 2020 Kia Telluride from Toyota of Rockwall on June 7. Shortly after, it needed an oil change, and then the engine failed on the highway while I was driving with my children, requiring a tow at on June 7. Shortly after, it needed an oil change, and then the engine failed on the highway while I was driving with my children, requiring a tow at my expense. The dealership promised repairs, a $1,500 check, and a trade in appraisal. The engine repair required three separate engines, and even after the repairs, the check engine light has returned and I continue to receive alerts. While I eventually received the check, communication was poor. I only spoke directly with the GM once, and all subsequent attempts to reach him were ignored. My requests to speak with the VP or owner were also ignored, forcing me to escalate to consumer agencies. I was also told I needed to remove my reviews to get the check, which was concerning. This review reflects my factual experience. More

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My buying experience was positive. Dontrell was very helpful. So far very satisfied with our vehicle. Dontrell was very helpful. So far very satisfied with our vehicle. More

by Dave Verified Customer Verified Customer

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I am a first time car buyer and the dealership was very helpful throughout the whole process! helpful throughout the whole process! More

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Calm, Relaxed Sales Floor, Polite, Professional, Well-Spoken Personnel, Authentic Negotiations, Uniquely Peaceful Environment, Head and Shoulders above the 5 I visited Well-Spoken Personnel, Authentic Negotiations, Uniquely Peaceful Environment, Head and Shoulders above the 5 I visited More

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Clean, well run, customer oriented. I enjoy coming here for my scheduled maintenance. Highly recommend! I enjoy coming here for my scheduled maintenance. Highly recommend! More

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Efficient, clear, and accommodating. They took care of us so well, especially since we came from an hour away. I would recommend anyone to come here! They took care of us so well, especially since we came from an hour away. I would recommend anyone to come here! More

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Even though I started out just looking and pricing, I never felt pressured to buy a new car. Dontrell was very patient with me and handled the whole process with the upmost professionalism. The dealers never felt pressured to buy a new car. Dontrell was very patient with me and handled the whole process with the upmost professionalism. The dealership has a whole was very friendly and welcoming. More

by kmills5 Verified Customer Verified Customer

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Many thanks for Dontrell for his patience during our recent purchase at Toyota Rockwall. Transparent pricing that other dealerships are not able to beat. Adequate inventory of vehicles. recent purchase at Toyota Rockwall. Transparent pricing that other dealerships are not able to beat. Adequate inventory of vehicles. More

by Kevin Huynh Verified Customer Verified Customer

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Great staff Comfortable atmosphere Neat and clean facility Friendly Courteous Kind Great greeting upon arrival facility Friendly Courteous Kind Great greeting upon arrival More

by cdale3977 Verified Customer Verified Customer

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