Doug Gibson | Page 5

Great customer service! Susan was great in answering all my questions, if she did not know, she found out. Maria is the best for service!! Love my new car! Susan was great in answering all my questions, if she did not know, she found out. Maria is the best for service!! Love my new car! More

by MINDY Verified Customer Verified Customer

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Great customer service This dealership is truly exceptional with providing their customers with excellent service. I highly recommend their sales, service and finance depart This dealership is truly exceptional with providing their customers with excellent service. I highly recommend their sales, service and finance departments as well as the management team that assisted me with my purchase. More

by LSTARR Verified Customer Verified Customer

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Over and beyond exceptional car buying experience I ordered a car several months ago. My Salesman kept be informed and involved during the entire building of the car including when changes could be m I ordered a car several months ago. My Salesman kept be informed and involved during the entire building of the car including when changes could be made and when choices would be locked. He kept me informed about the car arriving at the port and when it arrived at the dealership. More

by LSTARR Verified Customer Verified Customer

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Excellent people. Excellent service. Fantastic experience. I’ve been buying / leasing from BMW of Sarasota for 10 years now. Every car dealership should take notes on how they do business here. Edward Cintron I’ve been buying / leasing from BMW of Sarasota for 10 years now. Every car dealership should take notes on how they do business here. Edward Cintron was my salesman. The General Manager, Emilio, is very hands on and will go out of his way to make things work for you. The owner, Victor, also a great person. I am in sales so I understand the importance of an empathetic approach to sales. Bmw of sarasota understands this better than any dealership I’ve ever dealt with. More

by JoshZ Verified Customer Verified Customer

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Seth was great The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. The customer service by Seth at BMW was great. Made it very easy. They even called to tell me that my car needed services. Thank you. More

by VB.MILLER Verified Customer Verified Customer

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Eddie Cintron Eddie was an absolute pleasure to deal with. He made the entire process seamless. I will definitely refer BMW of Sarasota and Eddie to my friends an Eddie was an absolute pleasure to deal with. He made the entire process seamless. I will definitely refer BMW of Sarasota and Eddie to my friends and family. Thanks! More

by EMURPHY5858 Verified Customer Verified Customer

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4th vehicle i've purchased from them...5 stars all the way Everyone, from the frond desk receptionists, to the sales people, including Eddie Cintron, General Manager Emilio Torres and owner Victor are all firs Everyone, from the frond desk receptionists, to the sales people, including Eddie Cintron, General Manager Emilio Torres and owner Victor are all first class people. This is not your typical car dealership, nor is it the typical experience. They have a comprehension for customer service and overall experience that I have never experienced at a car dealership previously. I've referred many customers to them, and I hesitate to deal with any other dealership in the future. They truly set the bar for customer care. Thanks again to everyone at BMW of Sarasota. -josh z. More

by JoshZ Verified Customer Verified Customer

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Exceptional service and hospitality! I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their pr I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their products. I would highly recommend purchasing a new or used vehicle from them. Their service center is also the best I’ve dealt with especially in comparison to other dealerships in the North East and Europe. Their honesty and integrity have motivated me to stay loyal to the dealership and the brand. More

by MFannnnn Verified Customer Verified Customer

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Tires Everyone treated us in a caring and professional manner- very satisfying experience. Especially when the service advisor called us on his way out of t Everyone treated us in a caring and professional manner- very satisfying experience. Especially when the service advisor called us on his way out of town to make sure we had a contact person while he was away! More

by TIM M Verified Customer Verified Customer

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Efficient and Professional Our new car was delivered with a minor scratch on the deck lid. BMW has a professional relationship with a company called 2Zero on Clark Road in Saras Our new car was delivered with a minor scratch on the deck lid. BMW has a professional relationship with a company called 2Zero on Clark Road in Sarasota, They picked up the auto completely refinished the trunk lid to new condition and returned it to the dealership in Factory new condition. More

by DAVIDMHELLER Verified Customer Verified Customer

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