Doug Kamp | Page 9

Country Club Experience What a wonderful experience we had when purchasing my very first BMW!! The entire sales staff was super professional and made us feel soooo welcome. What a wonderful experience we had when purchasing my very first BMW!! The entire sales staff was super professional and made us feel soooo welcome. More

Report | Print

Best car buying experience ever ! Starting with Bob Graziano to Bob G. In sales to Spencer the genius and Doug in finance - my experience was incredible. Bob in sales listened to my ne Starting with Bob Graziano to Bob G. In sales to Spencer the genius and Doug in finance - my experience was incredible. Bob in sales listened to my needs and respected my budget. He then matched me with the perfect car. Doug explained every step of the way of my lease. Spencer was thorough and patient when walking me through the functions of the car. The group at Knauz made my car buying experience easy and enjoyable! More

Report | Print

Exceptional buying experience We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when We made the decision to drive from West Michigan to Knauz after the poor experience we had at the BMW dealership in our town. From the beginning when I inquired online about an X4, Yale was so helpful and friendly. The dealership was able to get the car ready quickly so we could come see it on our days off. Yale kept in touch and sent us pictures and assured us the car looked great so we wouldn’t be wasting our time driving there. When we saw the car, we were amazed, it looked brand new! Yale went on the test drive with us and was able to explain all the features of the car (something that didn’t happen when we did a test drive in Grand Rapids). When it came to buying the car, Yale showed us all the comparables and Knauz had the best price, but they even took off a little more for us driving all the way there. The financing process was great and no pressure to buy extra warranties, products, etc like had happened with our last used car. They even kept our car overnight (covered up inside!) and had a BMW genius meet with us the next day to set our car up (nav, phone etc) for the ride home. We can’t say enough about the great buying experience at Karl Knauz and everyone we worked with there. We will keep them in mind for ours and family & friends next BMW purchase! More

Report | Print

wonderfull experiance I just purchased an X2 and my experience with Bob was fantastic. Everything was quick and efficient. Yale contacted me to find what options were impo I just purchased an X2 and my experience with Bob was fantastic. Everything was quick and efficient. Yale contacted me to find what options were important for me and had everything prepared for me when I arrived and made the entire process very quick, streamlined and efficient. Scott and Doug were very helpful and a pleasure to finalize the process. overall a wonderful experience More

Report | Print

Extremely Pleased Extremely pleased with my experience with my BMW X3 purchase at Knauz. My advisor, Bob Geisheker, was knowledgable and helpful. He wanted to put me Extremely pleased with my experience with my BMW X3 purchase at Knauz. My advisor, Bob Geisheker, was knowledgable and helpful. He wanted to put me into the vehicle that best fit my needs and price point. The negotiation was low key, and along with the current rebates, I came away a very happy customer. The car delivery process was excellent. I know I can contact Bob or any other employee of Knauz and know they are looking out for me. More

Report | Print

Outstanding Experience I was searching for a lease on a new BMW, as a returning customer my present BMW lease was coming to an end. I had multiple conversations with with th I was searching for a lease on a new BMW, as a returning customer my present BMW lease was coming to an end. I had multiple conversations with with the another dealship in which I had purchased 2 other luxury vehicles within the last 36 months. I was met with slow to no return calls, emails, and poor customer service. I was also told that my car of choice and price point was a long shot at best and was unrealistic. Frustrated, I had a friend who connected me with Bob Geisheker of Knauz BMW. Bob was OUTSTANDING! Not only did he quickly reply to my request, but he offered me multiple options to meet my need and price point. He did this within 7 days, along with his expert team members Doug Kemp and Spencer Parker, Bob had me in and out the dealership with an hour. As a busy professional with limited time and specific expectations, I am sold on Knauz and Bob Geisherker. It was the BEST experience I have had with a luxury dealer. More

Report | Print

EASY DOES IT! For many years I have been a client of other area dealerships, I am now a Knauz fan. I came in to purchase a car for my wife. My sales specialist B For many years I have been a client of other area dealerships, I am now a Knauz fan. I came in to purchase a car for my wife. My sales specialist Bob Geisheker was exemplary in his professionalism and lack of pressure sales style. He clearly was concerned for my having a positive experience. I was so pleased I actually came back and purchased a second vehicle for myself in the same month! In my experience I found Karl Knauz BMW had a better choice of inventory, pricing, service and customer support. Thanks to Bob Geisheker and the specialists! More

Report | Print

2019 X3 M40I Phytonic Blue---So Sharp We came to the dealer on August 11 to look at possibly purchasing a new X3-currently was driving a 2014 X3...we were looking outside since that day we We came to the dealer on August 11 to look at possibly purchasing a new X3-currently was driving a 2014 X3...we were looking outside since that day we had our Golden Retriever 'Woodford' with us, and not sure if we should take him inside or not. Bob Geisheker came out to the lot and informed us that inside was completely dog friendly and please bring him inside. Which we did, Bob showed Woodford where he had put a water bowl for him, and we proceeded to discuss possibly purchasing a new car. I think every salesperson gave Woodford treats that day. Bob helped me narrow down the color; phytonic blue or carbon black, phytonic blue won (new color for 2019), finished picked out all the bells and whistles. Then with Bob Geisheker & Bob Graziano found a few incentives and ordered the X3. I received the X3 on August 29 and absolutely love it. Kudos to Knauz for keeping such great sales staff and a great service dept. More

Report | Print

Easy peasy If we could, we would give Howard six stars! Howard is a genuinely nice person whom we have enjoyed buying our cars from. No pressure, courteous, tr If we could, we would give Howard six stars! Howard is a genuinely nice person whom we have enjoyed buying our cars from. No pressure, courteous, treated us like a friend. Satisfied customers, Bill and Chris Ellison Love the pictures, Howard! More

Report | Print

320 i Purchase Drove 20 miles to deal with Knuaz BMW based on reputation. They had the right car, fair price and a fair evaluation of my unique Toyota trade- in. Bro Drove 20 miles to deal with Knuaz BMW based on reputation. They had the right car, fair price and a fair evaluation of my unique Toyota trade- in. Brock Gordon is knowledgeable, courteous and patient. This was the best car buying transaction we have ever experienced. My wife was the primary driver and these comments echo her feelings. More

Report | Print