Doug MacAdam | Page 32

Consistently amazing service!!! Over 30+ years, I've been to MANY dealerships for maintenance. I wish to commend the Service Department at Smythe Volvo of Summit, NJ, for both their Over 30+ years, I've been to MANY dealerships for maintenance. I wish to commend the Service Department at Smythe Volvo of Summit, NJ, for both their exquisite care of my vehicle but also the exquisite professionalism that their service agents exhibit in general. I've always been treated with respect, and they never mis-represent the repairs needed on my Volvo. The entire service team deserves commendation for the way they work together as a unit. I especially wish to commend Michael, Dennis, Dina, Doug, Regina, Tina and Tom individually. Their waiting area also has a relaxing Scandinavian atmosphere, and is well-supplied. They never disappoint! More

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Superlative service center manager I have known Doug MacAdam over the course of owning and servicing 3 Volvos. I trust him explicitly and appreciate the close attention he provides when I have known Doug MacAdam over the course of owning and servicing 3 Volvos. I trust him explicitly and appreciate the close attention he provides whenever my car goes in for service. Doug and other service center managers at Smythe truly are top notch. More

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First Class Experience Working with Steve at Smythe Volvo - a dealership with whom I have worked for the past 46 years - was a pleasure. Personable and knowledgeable, Steve Working with Steve at Smythe Volvo - a dealership with whom I have worked for the past 46 years - was a pleasure. Personable and knowledgeable, Steve took the time to insure that I would have no questions or problems with buying my XC90. Any questions about the timing of the delivery, or the acquisition of the title and transferred registration - albeit over the Thanksgiving holiday - Steve was upfront. More

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Superb service and very attentive employees, We have been going to Smythe Volvo since 1985 where we bought our first Volvo. In all these years we could not be more pleased with the attention, We have been going to Smythe Volvo since 1985 where we bought our first Volvo. In all these years we could not be more pleased with the attention, efficiency and friendliness of the employess, in particular Doug and Tom. They always go out of their way to go above and beyond the threshold of excellence. Last week our car had to stay outside at Smythe and when we picked it up Tom had started the car for us so the frost was defrosted and cozy inside. This is just one of the reasons why we always enjoy going to Smythe no matter what is wrong with our cars. Kudo to these fine gentlemen!! Norman and Irene Schaefer More

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Bregman 2010 XC90 Service Tom Coward and the entire Smythe did a great job for whole service appointment. Good communications and good service. Tom and the team was proactive Tom Coward and the entire Smythe did a great job for whole service appointment. Good communications and good service. Tom and the team was proactive and responsive. More

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Outstanding Service I hit a pot hole and my tire was destroyed. After being towed to Smythe Volvo, the service advisor, Doug MacAdam (who was very busy at the time) told I hit a pot hole and my tire was destroyed. After being towed to Smythe Volvo, the service advisor, Doug MacAdam (who was very busy at the time) told me that he would take care of me shortly. I had tire insurance which I bought when I purchased my car and it requires filling out forms in some detail. Doug took care of the whole process despite being very busy. He took it upon himself to solve MY problem. I experienced what I would describe as World Class Service at Smythe Volvo because of Doug MacAdam. More

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Doug MacAdam -- Wonderful job -- as usual Today the Smythe Volvo service team led by Doug Macadam did a wonderful job of scheduling, servicing and cleaning my car today. My car was taken, ser Today the Smythe Volvo service team led by Doug Macadam did a wonderful job of scheduling, servicing and cleaning my car today. My car was taken, serviced and returned on time at the promised price. While waiting, the sales team lead by Kevin Flanagan reviewed my current lease and found a more favorable lease option. As usual, the Smythe Volvo did a wonderful job as usual. More

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Always excellent! We have been driving at least one Volvo (sometimes two) since the 1980’s and have been dealing with Smythe for over 30 years and have never been disap We have been driving at least one Volvo (sometimes two) since the 1980’s and have been dealing with Smythe for over 30 years and have never been disappointed. Everyone has always been super professional and friendly. Over the years, we have dealt with the new car team, the used car team, and, of course, the service department. All have been extraordinary! More

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Always great service Always great service!! Had my car fixed very quickly and for a good price. They even washed it for me. Always fast and good service. Always great service!! Had my car fixed very quickly and for a good price. They even washed it for me. Always fast and good service. More

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Believe!30 YEARS of VOLVOS! HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of HI-I can hardly believe that I have been a customer of Smythe Volvo 30+ years---I feel so fortunate that they are here in Summit!They not have one of the BEST and SAFEST cars made but the best staff and service!!We are so fortunate that they are here in the Summit/Chatham area---HERE'S to SMYTHE VOLVO--Nancy B Harmon More

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