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Doug MacAdam
533 Reviews
I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 8 mos
Industry Experience
42 yrs, 8 mos
533 Reviews
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533 Reviews of Doug MacAdam
September 08, 2018
Great Leasing Experience This is my second Volvo and, ironically, my second vehicle for which I contracted directly or through the owner / President of Smythe. My lease was pr This is my second Volvo and, ironically, my second vehicle for which I contracted directly or through the owner / President of Smythe. My lease was precipitated by mechanical issues with my previous vehicle. Smythe hooked me up with a new 2018 V60, and I’m very pleased. When leasing a car is this easy, it’s Volvo for life. Excellent sales and service support were provided by Ashley Butfiloski and Doug MacAdam. More
by kellernw
Other Employees Tagged: Kevin Flanagan , Ashley Butfiloski
July 23, 2018
Service representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be bac representative was outstanding, knowledgeable and helpful. Service was done on time and complete. We were in for 100,000 mile service. We will be back again. More
by Matt Brauner
June 30, 2018
Great job by Doug. Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a fa Doug at Smythe Volvo saved me, I had a broken A/C during a heat wave. I came into the dealership with no appointment and explained I was going on a family trip the next day.Doug made time for my car and somehow got the A/C fixed! Amazing Service! More
by JohnB123
Other Employees Tagged: Sean Flanagan, Tom Coward, Tina Dewald, Regina Krauza , Dennis Jeffers, Tony Plesh, Anthony Tapia, Dina Thomson, Michael Watson
June 28, 2018
10,000 Mile Service Just took my 2017 XC60 in for the 10,000 Mile Service. Covered under the warranty including a free interior and exterior car wash. Drove the 2018 XC Just took my 2017 XC60 in for the 10,000 Mile Service. Covered under the warranty including a free interior and exterior car wash. Drove the 2018 XC60 which is a new platform and is great with many new features. Doug went out of his way to get into work a 1/2 hour early so I could get to work on time. Greatly appreciated. More
by gredgate
Other Employees Tagged: Tom Coward
June 13, 2018
10 cars later I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW I am on my tenth car from Smyth Volvo and will buy more!!!!!!!!!!!!!!! At one point we had 2 Volvo at the same time. WOW More
by AlfredMari
Other Employees Tagged: Kevin Flanagan, Regina Krauza , Ashley Butfiloski, Andres
May 30, 2018
Always great! Always go above and beyond! Very helpful and very fast service. Had my car ready as soon as I needed it. Best dealership I've ever gone to! Highly rec Always go above and beyond! Very helpful and very fast service. Had my car ready as soon as I needed it. Best dealership I've ever gone to! Highly recommend. More
by Samantha
May 25, 2018
Always a great job Needed some software updates on my car. Appreciated the opportunity to drive a XC90 loaner. The car wash was unexpected and greatly appreciated. Th Needed some software updates on my car. Appreciated the opportunity to drive a XC90 loaner. The car wash was unexpected and greatly appreciated. Thank you Doug! More
by gredgate
Other Employees Tagged: Tom Coward
May 24, 2018
Happy customer When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of qualit When it comes to great customer service Smythe Volvo's Service department knows how to deliver. The building is updated and gives a feeling of quality. Good communication and speedy to have my vehicle done. I would absolutely recommend this dealership to anyone, and plan to continue servicing my Volvo with Regina's team at Smythe. More
by Volvo
Other Employees Tagged: Tom Coward, Regina Krauza , Dennis Jeffers, Dina Thomson, Michael Watson
April 28, 2018
Doug is great! Doug is a consummate professional and always goes the extra mile to make sure my vehicle and I are well taken care of. He is a real asset to the ste Doug is a consummate professional and always goes the extra mile to make sure my vehicle and I are well taken care of. He is a real asset to the stellar Smythe Volvo team. More
by DrBecker
Other Employees Tagged: Sean Flanagan, Tina Dewald
April 09, 2018
EXCELLENT CUSTOMER SERVICE!!! Both Doug MacAdam and Lisa Soccaddato provided excellent customer service. Due to a scheduling change, I was unable to get to the car dealer before th Both Doug MacAdam and Lisa Soccaddato provided excellent customer service. Due to a scheduling change, I was unable to get to the car dealer before they closed to pick up my car and return the loaner. They arranged to deliver my car and take the loaner after they closed. They went above and beyond to accommodate me. I thank them and your company so very much! More
by Apalma215
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