Doug MacAdam
Doug MacAdam at Smythe Volvo Cars

Doug MacAdam | Page 31

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
533 Reviews

I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.

Dealership Experience

42 yrs, 8 mos

Industry Experience

42 yrs, 8 mos

4.9

533 Reviews

Write a Review

533 Reviews of Doug MacAdam

August 31, 2019

Dealership Rating
Employee Rating

Best car buying experience ever. Kyle is the best! This was the best car buying experience ever! Came in to purchase a new car for my wife and ended up with another one for myself as well. We now have More

by emodel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson , Kevin Bergeron, PJ Lee, Tony Plesh

Sep 13, 2019

Smythe Volvo Cars responded

Wow! This is what we are aiming for. Thank you very much for taking the time to post your experience at Smythe Volvo. Also, please know that your loyalty is truly appreciated.

August 01, 2019

Dealership Rating
Employee Rating

This is why I am a loyal Smythe customer since 2006 We are on car #3 purchased and serviced from Smythe. Great safe cars, excellent and prompt customer service. Friendly staff like Doug. I had a recent More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2019

Smythe Volvo Cars responded

Wow! Great review. We appreciate your loyalty and your kind words. Thank you.

July 01, 2019

Dealership Rating
Employee Rating

Couldn't be happier Love this place. The staff is awesome - from service to sales. Couldn't be nicer and they run the cleanest shop I have ever seen. If you have had t More

by Michael Jersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Smythe Volvo Cars responded

Great review! We try hard to keep the shop clean and organized to promote a healthy work environment and our techs do a great job at this. thank you for taking the time to share your experience of our service department.

June 14, 2019

Dealership Rating
Employee Rating

Excellent Service Matt was very kind and soft spoken. He did not rush me or my daughter. He was very respectful and answered all my questions. He assured me he would More

by Lin1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Regina Krauza , Matt Quelch

Jun 17, 2019

Smythe Volvo Cars responded

This is a good description of how Matt treats all his customers. I'm glad to hear things worked out the way they did and we were able to deliver. Thank you for your business and for taking the time to share your experience.

June 08, 2019

Dealership Rating
Employee Rating

Continued Happy Customer!! This is my third purchase from Smythe and they never disappoint. We purchased a new to me Volkswagen that I love. Kyle Jackson helped us with the purc More

by Volkswagen19@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Kyle Jackson, Shaun Hayes , Kevin Bergeron

Jun 17, 2019

Smythe Volvo Cars responded

Kyle is an all around great guy. We truly appreciate your loyalty.....3rd time purchase! Thank you for taking the time to share your experience and thank you for your business.

May 29, 2019

Dealership Rating
Employee Rating

Quick and Efficent I needed my tires checked and rotated on short notice before a long trip. I called Doug MacAdam and he was able to fit me into the schedule. Because More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

May 30, 2019

Smythe Volvo Cars responded

Great! I love to hear this. Our service department works together as a team and the result is happy guests. Thank you for taking the time to share your experience of Doug, Tom and our service department.

May 17, 2019

Dealership Rating
Employee Rating

Amazing! So great! My car was ready so fast and they did an amazing job! Highly recommend it there! Will definitely be coming back! Very friendly and professio More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2019

Smythe Volvo Cars responded

Thank you for posting this review on Doug and our service team. Doug has been with us many, many years and is great at what he does. We appreciate your business.

March 31, 2019

Dealership Rating
Employee Rating

Never disappointed! My car is always taken care of and ready quickly! Staff is very accomadating, professional and kind. It is always a great experience coming here! More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2019

Smythe Volvo Cars responded

Thank you for sharing your experience of our service department. Doug is diligent and every detail is important to him. This is something we focus on as a group in the service department. Your time is important to us and so is your business.

March 30, 2019

Dealership Rating
Employee Rating

Only place to buy a car! Ashley, Kevin, Sean, Doug, Debra ... every person st Smythe Volvo provides the ultimate customer service! Whether buying, leasing, or servicing work More

by AMJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan , Deborah Amster, Kevin Bergeron, Ashley Butfiloski

Apr 05, 2019

Smythe Volvo Cars responded

What a resounding vote of confidence! Thank you. We are fortunate to have customers such as yourself.

February 11, 2019

Dealership Rating
Employee Rating

Highest standard of service For the past 20 years we have bought our Volvo vehicles and always had the vehicles serviced at Smythe Volvo of Summit. The level of customer service More

by Linda Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald, Paul Leary, Regina Krauza , Dennis Jeffers, Tony Plesh, Dina Thomson, Michael Watson

Feb 14, 2019

Smythe Volvo Cars responded

Truly a resounding vote of confidence. Thank you for posting such a glowing review. Customers like yourself make our job a pleasure to do.

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