Doug MacAdam | Page 41

25 + year Smythe Customer and 8 Volvos Kristian Henriksen and the Smythe team exceeded expectations and worked hard to find the right XC70 to meet our needs. His professional and honest a Kristian Henriksen and the Smythe team exceeded expectations and worked hard to find the right XC70 to meet our needs. His professional and honest approach instills trust in Smythe and Volvo. As a customer I always feel welcome at Smythe and highly recommend the dealership without reservation. More

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wisdom comes from experience There's no better teacher than experience. Doug asks great questions to hone in on the issue so my money is being spent wisely to fix problems, not e There's no better teacher than experience. Doug asks great questions to hone in on the issue so my money is being spent wisely to fix problems, not excessive investigation on my dime. His wisdom adds value to my service. As long as Smythe provides me employees like Doug w/ experience & wisdom, I'll keep coming back. More

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I will only buy Volvos so I can go to Smythe dealership. I've been contemplating a new car and was thinking of another brand. However, I recently needed my Volvo to be repaired by Smythe. It dawned on me I've been contemplating a new car and was thinking of another brand. However, I recently needed my Volvo to be repaired by Smythe. It dawned on me I would never be serviced by Doug, Tom and the Smythe staff if I chose to drive a different car. So I'm going back to Smythe for my next car. Another Smythe Volvo. At my last visit at Smythe, Doug(one of my favorites) helped me check in for repair. He was courteous, kind and even gave me a warning to look both ways before I cross the street with my kids! It's very stressful when my car needs help because I'm not familiar with automotive. At times, being a woman, we can be taken advantage of with certain things. This never crosses my mind when I'm at Smythe. I've been with them for many many years and know they are trust worthy. Hands down the best service and place to buy a Volvo. Did I mention I moved miles away and still go to Smythe? They are that good. More

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"Efficiency with a personal touch!" Once again, we would like to thank the Smythe Volvo Service Department for the timely, efficient, and professional care rendered to our vehicles. Our Once again, we would like to thank the Smythe Volvo Service Department for the timely, efficient, and professional care rendered to our vehicles. Our last visit was on 7/20/15 with out S60. We would not think of going anywhere else. You have been our service center of choice , exclusively, for the past 14 years...and Nick, your caring and personal attention is always very comforting and welcomed. Sincerely, Valeria and Paul More

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Great ownership and Great service We have been buying and servicing cars from Smythe Volvo for almost 20 years. Kevin, the owner is a great business partner and he always takes great We have been buying and servicing cars from Smythe Volvo for almost 20 years. Kevin, the owner is a great business partner and he always takes great care of us and all of the people that we have sent to him over the years. This is NOT your normal car dealership. You get personalized service; its absolutely not like buying a car off one of the major highways. The service team is also great. Sean, Nick and the rest of the team are always willing to go the extra mile for us. More

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Service at Smythe Volvo I have been going to Smythe in Summit since 1991 Never have I had anything but great service courteous and very helpful A class act I have been going to Smythe in Summit since 1991 Never have I had anything but great service courteous and very helpful A class act More

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Two Recent Repairs I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service t I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service them there. In fact, we purchased our first car from them in 1993 and have been loyal customers since that time. Given the amount of choices we have in the area, I have to say that Smythe goes the extra mile (no pun intended) and really earns our business. I am continually impressed by the personnel there and their deep interest in doing what is right and making sure we have the best experience possible. I like the new dealership and enjoy the waiting time in the new lounge area. My most recent experience was today when I had a new set of tires installed and a brake pad replacement. Both were done as promised and it is amazing what a new set of tires feel like compared to the old ones. Nick did a great job advising me about the tires (I had come in to have one repaired) and for also seeing that the brakes needed attention. My trust in the team gave me confidence that the new set of tires was appropriate and confirmed a suspicion that I had. While I was there, I was also able to order a part for one of my cars and Scott did a great job locating it and ordering it for me. I also recognize some of the others who helped me on my last visit (Tom, Tina and Doug). Tony continues to be a big help in making sure I am well taken care of. Thanks to the team! More

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A consistently great experience I just leased my 7th Volvo from Smythe Volvo. Chris always takes care of me looking out for the best deals Volvo Offers and Doug always makes sure I g I just leased my 7th Volvo from Smythe Volvo. Chris always takes care of me looking out for the best deals Volvo Offers and Doug always makes sure I get a top notch delivery. The new T6 engine is fabulous and the 2016 Technology is amazing. And it was an added pleasure to have the owner personally thank me for my business. More

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Efficient, Compitent and Courteous Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was exceptional while helping me. More

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Always the best I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on the tires and got me a rebate from Michelin. I'll enjoy my vacation trip next week, with the confidence that Doug always brings. More

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