Doug MacAdam | Page 41

Two Recent Repairs I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service t I have had to bring in two different cars for two different reasons in the past week or so. I purchased both cars at Smythe and continue to service them there. In fact, we purchased our first car from them in 1993 and have been loyal customers since that time. Given the amount of choices we have in the area, I have to say that Smythe goes the extra mile (no pun intended) and really earns our business. I am continually impressed by the personnel there and their deep interest in doing what is right and making sure we have the best experience possible. I like the new dealership and enjoy the waiting time in the new lounge area. My most recent experience was today when I had a new set of tires installed and a brake pad replacement. Both were done as promised and it is amazing what a new set of tires feel like compared to the old ones. Nick did a great job advising me about the tires (I had come in to have one repaired) and for also seeing that the brakes needed attention. My trust in the team gave me confidence that the new set of tires was appropriate and confirmed a suspicion that I had. While I was there, I was also able to order a part for one of my cars and Scott did a great job locating it and ordering it for me. I also recognize some of the others who helped me on my last visit (Tom, Tina and Doug). Tony continues to be a big help in making sure I am well taken care of. Thanks to the team! More

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A consistently great experience I just leased my 7th Volvo from Smythe Volvo. Chris always takes care of me looking out for the best deals Volvo Offers and Doug always makes sure I g I just leased my 7th Volvo from Smythe Volvo. Chris always takes care of me looking out for the best deals Volvo Offers and Doug always makes sure I get a top notch delivery. The new T6 engine is fabulous and the 2016 Technology is amazing. And it was an added pleasure to have the owner personally thank me for my business. More

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Efficient, Compitent and Courteous Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was Doug handled my mirror and tire problems with efficiency. I would recommend always Smythe. Having had several accidents caused my others Doug was exceptional while helping me. More

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Always the best I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on I brought my 2010 XC70 in for normal scheduled service. Doug called to let me know the tires were getting low on tread. He gave me a very good deal on the tires and got me a rebate from Michelin. I'll enjoy my vacation trip next week, with the confidence that Doug always brings. More

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Done right the 1st time. When you're sick, do you go to a veterinarian? Of course not. You need a highly trained & specialized Doctor. Same thing w/ your Volvo. It's a b When you're sick, do you go to a veterinarian? Of course not. You need a highly trained & specialized Doctor. Same thing w/ your Volvo. It's a better value to have a Smythe Volvo Factory Trained Technician diagnose your issue correctly & complete a flawless repair the 1st time w/ the same high quality parts the car came with (not cheap aftermarket parts that fail early), than gamble with a local mechanic who doesn't specialize in Volvo, is not Factory Trained, & doesn't install genuine Volvo parts on your car. There's an old adage "Jack of all trades is master of none." Go where the knowledge is. I'm listened to, heard, and get valuable advise from my Service Advisor Doug. They've a new comfortable customer lounge. Work is done right the 1st time. Whether it's commuting, summer vacation, or cross country road trip, I value having the confidence that my car is completely serviced. No drama-never had a car break down & plan to keep it that way. I value my time, & so do they. Thanks Doug, Brad, Scott, Greg, & the good folks at Smythe Volvo. More

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Pleasant to work with Recently purchased a Volvo XC60, a used 2013 model. The car buying experience was pleasant, professional and comfortable. I felt confident that my sal Recently purchased a Volvo XC60, a used 2013 model. The car buying experience was pleasant, professional and comfortable. I felt confident that my sales representative understood the vehicles and took the time to understand my needs in a vehicle. I would recommend the dealership. In addition, I had a tow hitch installed and the service department was very interested in making the service experience as pleasant, comfortable and professional as the buying experience. I worked with Kristian to purchase the vehicle and Doug for the tow hitch install. Thank you both. More

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Assistance from Doug MacAdam Doug was very helpful with my service of my V60. He reviewed all the service issues and my car was promptly serviced and delivered on time with out a Doug was very helpful with my service of my V60. He reviewed all the service issues and my car was promptly serviced and delivered on time with out a hitch. Thanks More

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third volvo purchased at smythe we have been loyal and very happy customers at smythe since 1999 we just purchased our third xcv70 wagan at smythe we have always received exc we have been loyal and very happy customers at smythe since 1999 we just purchased our third xcv70 wagan at smythe we have always received excellent service from all departments at smythe we have always had a good experience when purchasing a car from our sale person Chris Henriksen More

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Simply the Best!!! My parents began buying Volvos at Smythe in 1971! I have continued the tradition and just leased my 6th or 7th Volvo. They are truly a family busine My parents began buying Volvos at Smythe in 1971! I have continued the tradition and just leased my 6th or 7th Volvo. They are truly a family business and treat you like family! Kevin Flanagan, following in his father's footsteps, heads up an incredibly patient, kind, and knowledgeable sales team. The service department if fabulous - Nick, Tony, Doug & Tom know my name whenever I stop in and have gone above and beyond for me on several occasions. DO NOT even shop around - you will never find honesty, integrity, and such high service standards at any other dealership!!! More

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Emergency repair of S80. We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other plac We have been with Smythe Volvo for over ten years. We currently own two older Volvos, a 2004 Volvo XC-90 and a 2008 S80. We can think of no other place to have the servicing of these vehicles. Every time we had an issue the service department has come through with flying colors. This time was no exception. Even though I did not have a scheduled appointment, Doug and Tony got the S80 checked out and repaired. I thought I was going to miss an important meeting but their diligence and hard work allowed the car to be repaired and back on the road in plenty of time. They are truly the best. More

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