I have over forty years of service here at Smythe Volvo. The complete level of comfort in knowing all the employees and customers very well is definitely the best part about working here. My favorite Volvo is the Cross Country Wagon. It's an AWD utility vehicle but still more like a car than a truck. It also has a good track record mechanically, performs and handles well. When I'm away from work, spending time with my family is my number one priority, especially with my two grandsons.
Read moreDealership Experience
42 yrs, 8 mos
Industry Experience
42 yrs, 8 mos
533 Reviews
Write a Review533 Reviews of Doug MacAdam
December 30, 2014
25 years with Smythe Volvo Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by the fact that two of our wagons broke the 250,000 mile mark before being replaced. Two wagons that I used ferrying around our sons ended up being their first cars. All but two wagons were purchased new and exceeded expectations. The two used vehicles were prior Smythe sold and serviced cars and exceeded expectations as well. Smythe Volvo is a great family dealership that has taken care of our family's vehicle and service needs. I recommend them most highly without reservation. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Scott Jackson , Chris Henriksen, Nick Pavano, Tony Plesh
December 17, 2014
Professional, friendly and seamless experience We have purchased Volvos from Smythe for over 25 years and have always had excellent experiences. Tom Rzasa is a terrific salesman, giving us the best We have purchased Volvos from Smythe for over 25 years and have always had excellent experiences. Tom Rzasa is a terrific salesman, giving us the best deal and all of the information we want in purchasing new car. No hard sell, just confident professionalism. The service department is great. The staff are very knowledgeable and accommodating. In short, the perfect dealership! More
Other Employees Tagged: Sean Flanagan, Tom Coward , Nick Pavano, Tony Plesh, Tom Rzasa
December 13, 2014
review of Service Dept. All the staff in the Service Dept. are A-One guys and know their stuff and go out of their way to be sure they can help. They take care of the little All the staff in the Service Dept. are A-One guys and know their stuff and go out of their way to be sure they can help. They take care of the little things as well as the big items. More
Other Employees Tagged: Tom Coward , Nick Pavano, Tony Plesh
November 10, 2014
Another awesome experience Due to my work schedule needed a Sat appointment. Hated to get up early so Doug suggested I drop off my car on Friday night. I was able to get a loa Due to my work schedule needed a Sat appointment. Hated to get up early so Doug suggested I drop off my car on Friday night. I was able to get a loaner car and sleep in on Saturday. Doug was able to work with me on an acceptable tire price and all the work was completed by noon as promised. As always, impeccable service with a smile. Also need to Thank Chris Henriksen for the personalized the birthday email! More
November 05, 2014
Over the top service Over he Memorial Day Weekend, my daughter got some bad gasoline. Her S40 conked out on the Sunday before Memorial Day while driving on RT 33 in rural Over he Memorial Day Weekend, my daughter got some bad gasoline. Her S40 conked out on the Sunday before Memorial Day while driving on RT 33 in rural Pennsylvania. One o the service Tech's card was in the glove compartment, Doug McAdam. Unable to reach me, she called Doug's cell phone. On a Sunday during a holiday weekend he dropped everything to find a tow truck in the area that picked up my Daughter and her car and took her to Smythe in Summit, NJ. They even prepaid the Tow Truck and added to my bill. More
October 08, 2014
Smythe and Volvo Why do I keep coming back to Smythe Volvo? They sell a great product, offer wonderful service, and make car buying a pleasure. Why go anywhere else? Why do I keep coming back to Smythe Volvo? They sell a great product, offer wonderful service, and make car buying a pleasure. Why go anywhere else? More
Other Employees Tagged: Kevin Flanagan, Tom Coward, Tina Dewald , Nick Pavano, Tony Plesh
September 12, 2014
Fantastic dealership Smythe Volvo is the reason we purchased our 3rd Volvo since 1999. They have gone above and beyond on all our cars. Kevin and the sales department se Smythe Volvo is the reason we purchased our 3rd Volvo since 1999. They have gone above and beyond on all our cars. Kevin and the sales department searched the eastern seaboard to find our new S60 to obtain the maximum sales incentives. The service department is phenomenal and attentive. The new facility is great and spacious. More
Other Employees Tagged: Kevin Flanagan, Tom Coward , Chris Henriksen, Nick Pavano, Tony Plesh
September 11, 2014
Exceptional service Chris dedicated himself to find the exact car I wanted before the deadline for a Volvo promotion. The car was delivered on time at an excellent price. Chris dedicated himself to find the exact car I wanted before the deadline for a Volvo promotion. The car was delivered on time at an excellent price. Always patient and knowledgeable in answering my questions. This was the second Volvo we bought from Chris and won't be the last. The new showroom and service area was spotless and very comfortable. Doug has overseen the routine serving of our 2010 S80 in the most professional manner - never a problem. More
Other Employees Tagged: Chris Henriksen
August 12, 2014
Great Service that keeps my XC70 going Strong! Sure my Volvo is 10 yrs old and running strong. The reason is the service folks at Smythe who are the ongoing face of the dealership. Doug, Tom, Tony, Sure my Volvo is 10 yrs old and running strong. The reason is the service folks at Smythe who are the ongoing face of the dealership. Doug, Tom, Tony, and Nick do a great job explaining the Why's and What' if's. "Why" this should be done and and the questions I always ask "what if" I don't take care of this now. I always leave with a feeling if you've spent your money, it was for a reason..The service folks are always respectful and accommodating. Smythe, always a class act, and their service dept is second to none!! More
Other Employees Tagged: Tom Coward , Nick Pavano, Tony Plesh
July 12, 2014
Service work completed quickly, priced fairly My 2003 V70 required an AC compressor replacement. I decided to wait while the work was done. The job was completed more quickly than I had anticipate My 2003 V70 required an AC compressor replacement. I decided to wait while the work was done. The job was completed more quickly than I had anticipated, and was priced extremely fairly. Doug is a complete professional in his handling of both cars and customers. Thank you! More
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