Doug MacAdam | Page 49

I came in for a replacement back up camera for my XC60. The work was completed on time and in good order. Always a pleasant experience. The work was completed on time and in good order. Always a pleasant experience. More

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Doug even pulled my car into the garage so that I could reconnect my son's carseat more easily because it was pouring out. Really nice guys and great service. reconnect my son's carseat more easily because it was pouring out. Really nice guys and great service. More

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I have been going to Smythe Volvo to service my vehicles sine 1994. I purchased two Vehicles, one in 2003 and 2008. Since day one I have strongly felt that I was being treated in a very friendly, trustworth sine 1994. I purchased two Vehicles, one in 2003 and 2008. Since day one I have strongly felt that I was being treated in a very friendly, trustworthy and professional manner. The service department has always been quick to respond to my concerns and requests. Their work has always been done correctly and delivered when promised. I have dealt with all the service advisors at one time or another, their knowledge and friendliness are genuine. I do not mind paying up a little more for the peace of mind I have after work has been done on my cars at Smythe. More

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Great service. They are always trying to do the best by the customer and their loaner program gives a customer the opportunity to try out some great new cars. the customer and their loaner program gives a customer the opportunity to try out some great new cars. More

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This ended up being a service call with Doug that moved easily into a sales conversation with Kevin and ultimately Steve. I say "easily" because the service that has been performed since 2006 on our XC90, easily into a sales conversation with Kevin and ultimately Steve. I say "easily" because the service that has been performed since 2006 on our XC90, now at the 100K mark, literally sold us on purchasing another Volvo specifically through this dealership. After looking into options, we're more than likely going to go with the XC60 T6! If these folks ever have bad days, the customer never knows it! Thanks as always for the great communication, service and support throughout. Tim Crow More

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Having had my Volvo's serviced by Smythe Volvo for almost four decades, I have found their service to be excellent and the staff friendly and extremely helpful. The work done was finished when promised, and four decades, I have found their service to be excellent and the staff friendly and extremely helpful. The work done was finished when promised, and any suggested future work was thoroughly discussed (including the prices). More

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I'm a big fan. From Kevin and Tom to Gary and Doug and everyone in between my positive experiences with Smythe are what keep me coming back. I readily recommend Smythe to my friends and colleagues because everyone in between my positive experiences with Smythe are what keep me coming back. I readily recommend Smythe to my friends and colleagues because of the professional,courteous, responsive and fair manner in which they conduct their business. Steve Penders More

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My family has been customers of Smythe Volvo since 1992. The service department has always been professional, accomodating and honest. The staff is excellent in providing solutions to all your service needs The service department has always been professional, accomodating and honest. The staff is excellent in providing solutions to all your service needs, while looking out for the customer's best interest. All service appointments are explained in depth, and the customer is always provided with a cost of service range BEFORE the service of your vehicle commences. I highly recommend anyone with a Volvo to visit Smythe Volvo's Service Department, you will not be disappointed! More

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I have had my car serviced at Smythe for years. I trust them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. them and have had nothing but good experiences. The service team is always informative and patient. My car is aging excellently due to their care. More

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I have had two service visits for two different Volvos. The services were completed in a timely manner. The problems and cost of repairs were explained in good detail, along with the a good explanation of The services were completed in a timely manner. The problems and cost of repairs were explained in good detail, along with the a good explanation of the benefit versus cost for each repair. A problem with radio reception on my older Volvo, that I had been trying to get fixed for many years at the dealership from which it was purchased, was fixed by Doug with no charge. More

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