76 Reviews
Write a Review76 Reviews of Doug Martin
December 28, 2024
Great dealership to do business with. Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond More
Other Employees Tagged: Bernard Bryant, Joe Christy, Vinny Martin
December 24, 2024
Always a pleasure doing business with Superstition Springs Lexus. Smooth transactions at a fair price. Springs Lexus. Smooth transactions at a fair price. More
Other Employees Tagged: Easton Mcintosh , Brent
December 23, 2024
Josh was a great salesperson, he was even willing to take me to goodwill during the test drive so I could buy a blue ray dvd and make sure the dvd player worked on a used car. Process was great and will chec me to goodwill during the test drive so I could buy a blue ray dvd and make sure the dvd player worked on a used car. Process was great and will check back in with superstition springs lexus for my next car purchase. More
Other Employees Tagged: Josh
December 22, 2024
Del and the team at SSLexus are top notch. Very pleasant and knowledgeable. Highly recommended. Very pleasant and knowledgeable. Highly recommended. More
Other Employees Tagged: Mayra Reynoza , Delfino Mendoza
December 21, 2024
Michael Wu accomplished the impossible and found the SUV I wanted and kept me informed on each step I wanted and kept me informed on each step More
Other Employees Tagged: Michael Wu
December 19, 2024
Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More
Other Employees Tagged: Michael Wu
December 19, 2024
Professional people, overall a good experience. Went above and beyond and I would highly recommend! Went above and beyond and I would highly recommend! More
Other Employees Tagged: John Inocencio, Karl Schoneman
December 19, 2024
So I’ve dealt with many Lexus dealerships and I will say this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was e this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was essentially our first person to deal with when ordering the car and not only was he late, he was unapologetic, told me we were mistaken on having an appointment to begin with and very rude. The sales girl we originally had met with and who was in charge of our order left in July after telling us our car was being built and after that I was not contacted until I reached out in September wondering when my car would be ready. Not only did they say it wasn’t in production they also said that they didn’t have my order. I had to find my voice with them in order to be heard. It was an unpleasant situation. Finally Michael Wu stepped in and saved the day. Since day 1 of contact he has been not only communicative but he has been kind and patient. I’m not sure how Lexus found him but he is by far the best employee there. His customer service experience is top notch and we feel extremely lucky that he was the one who helped us. We are happy with our GX and I would recommend Lexus but with the stipulations that they go with Michael Wu and avoid Bernard. More
Other Employees Tagged: Bernard Bryant, Michael Wu
December 18, 2024
Great atmosphere, great customer service. Always informed on any findings and always an explanation including any perks Lexus offers. Always informed on any findings and always an explanation including any perks Lexus offers. More
Other Employees Tagged: Lorenzo Maldonado
December 14, 2024
We were very happy with our salesman, very happy with the value given for our trade and happy with the price of our new Lexus. value given for our trade and happy with the price of our new Lexus. More
Other Employees Tagged: Michael Wu , The lot attendant

