Doug Martin
Doug Martin at Superstition Springs Lexus

Doug Martin | Page 2

Sales Manager

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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4.9
76 Reviews
4.9

76 Reviews

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76 Reviews of Doug Martin

December 28, 2024

Dealership Rating
Employee Rating

Great dealership to do business with. Repeat customer x3. Sales staff always friendly with no pressure. Service department has always gone above and beyond More

by JRE0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you’ve had such positive experiences with our team. Your loyalty means a lot to us, and we’re committed to maintaining that friendly, no-pressure environment. Looking forward to seeing you again for your next visit!

December 24, 2024

Dealership Rating
Employee Rating

Always a pleasure doing business with Superstition Springs Lexus. Smooth transactions at a fair price. More

by WOODARD.LIGGET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Easton Mcintosh , Brent

Dec 30, 2024

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a smooth experience with us. Our team strives to provide excellent service and fair pricing, and your support means a lot. Looking forward to seeing you again!

December 23, 2024

Dealership Rating
Employee Rating

Josh was a great salesperson, he was even willing to take me to goodwill during the test drive so I could buy a blue ray dvd and make sure the dvd player worked on a used car. Process was great and will chec More

by Tm9803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh

Dec 30, 2024

Superstition Springs Lexus responded

Tm9803, thank you for your fantastic review! We're thrilled to hear about your positive experience with Josh and his dedication to helping you. We look forward to assisting you again at Superstition Springs Lexus for your next car purchase!

December 22, 2024

Dealership Rating
Employee Rating

Del and the team at SSLexus are top notch. Very pleasant and knowledgeable. Highly recommended. More

by Ed Cap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reynoza , Delfino Mendoza

December 21, 2024

Dealership Rating
Employee Rating

Michael Wu accomplished the impossible and found the SUV I wanted and kept me informed on each step More

by glindsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wu

Dec 23, 2024

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Michael went above and beyond to find the perfect SUV for you. Keeping our customers informed is a top priority, and we're glad you had a great experience!

December 19, 2024

Dealership Rating
Employee Rating

Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More

by NANNETTE777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wu

December 19, 2024

Dealership Rating
Employee Rating

Professional people, overall a good experience. Went above and beyond and I would highly recommend! More

by kidlandsoldier1944
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Inocencio, Karl Schoneman

Dec 20, 2024

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience and appreciate your kind words. Our team always strives to go above and beyond for our customers. Your recommendation means the world to us!

December 19, 2024

Dealership Rating
Employee Rating

So I’ve dealt with many Lexus dealerships and I will say this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was e More

by jdcuster99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Bryant, Michael Wu

Dec 20, 2024

Superstition Springs Lexus responded

We deeply regret the challenges you faced with communication and organization during your order process. We strive to offer every customer a seamless and positive experience, and we recognize the areas where we can improve. For any further assistance or to discuss your concerns in more detail, we invite you to reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com.

December 18, 2024

Dealership Rating
Employee Rating

Great atmosphere, great customer service. Always informed on any findings and always an explanation including any perks Lexus offers. More

by MALDONADORS2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Maldonado

Dec 20, 2024

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed the atmosphere and our customer service. Keeping you informed and engaged is our priority, and we're glad you appreciate the perks we offer. Looking forward to your next visit!

December 14, 2024

Dealership Rating
Employee Rating

We were very happy with our salesman, very happy with the value given for our trade and happy with the price of our new Lexus. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Wu , The lot attendant

Dec 16, 2024

Superstition Springs Lexus responded

Ron, we're thrilled to hear about your positive experience! It’s great to know that our team and the value you received made a difference. Enjoy your new Lexus, and thank you for sharing your feedback!

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