Doug Settle | Page 11

Great service experience I arrived with my Honda CRV towed behind my truck. The service manager came right over and asked what was wrong with my CRV. I think because it was to I arrived with my Honda CRV towed behind my truck. The service manager came right over and asked what was wrong with my CRV. I think because it was towed in he thought I had something seriously wrong. "we don't see too many come in like this" he said. I told him I was just bringing it in for regular service and I thought I would visit Mom and run some errands while I was in Fort Wayne. They estimated that they would be done in about 3 hours. As I was headed back to pick the car up, two and a half hours later, they called me and said the car was done. Great job and GREAT service! More

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Always very satisfied every time! One reason we continue to buy Hondas is because of the consistently fine service we receive at Don Ayres. Doug's personal attention to details ensure One reason we continue to buy Hondas is because of the consistently fine service we receive at Don Ayres. Doug's personal attention to details ensures that every concern we have is addressed and corrected quickly. The entire maintenance staff works together efficiently and effectively. More

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Service Excellent and proficient service! Showed up early to the service center for my scheduled Oil change and they were able to get me in and out in no time Excellent and proficient service! Showed up early to the service center for my scheduled Oil change and they were able to get me in and out in no time! Doug and the rest of the staff were friendly and knowledgeable. More

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CRV service Everything done in a timely fashion. Very professional staff. Everyone very courteous and attentive. Great price for oil change and fluid check and ti Everything done in a timely fashion. Very professional staff. Everyone very courteous and attentive. Great price for oil change and fluid check and tire pressure and wear test. More

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Quick n Efficient!! Doug was very friendly and helpful with questions I had. I love my CRV and Don Ayers Honda. I am always treated with respect n kindness. Doug was very friendly and helpful with questions I had. I love my CRV and Don Ayers Honda. I am always treated with respect n kindness. More

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We have bought 3 vehicles @ Don Ayres! All the staff are friendly and courteous. They are quick to respond. I love the complementary soft drinks and Internet while you wait. Although I shou All the staff are friendly and courteous. They are quick to respond. I love the complementary soft drinks and Internet while you wait. Although I should be taking advantage of the free workout they offer at Spiece. Oil changes are only $12.95 when you buy your vehicle there! More

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oil change and recall Arrived for my appointment, they were right on time, asked if I wanted my tires rotated and I said yes. changed oil, rotated tires, and fixed the rec Arrived for my appointment, they were right on time, asked if I wanted my tires rotated and I said yes. changed oil, rotated tires, and fixed the recall, was on my way home in the hour. Whenever I have an appointment with them, everyone is always professional, friendly, and prompt. We love Don Ayres!! More

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Don Ayres service rocks! Doug Settle and Tony both have given outstanding service on my Honda vehicles! Being a female I do not know much about mechanical issues but they alwa Doug Settle and Tony both have given outstanding service on my Honda vehicles! Being a female I do not know much about mechanical issues but they always take the time to address any of my concerns no matter how simple they may be with respect and are courteous! The oil change pricing is outstanding and a huge perk to buying a Honda from Don Ayres!! Keep up the great work!! More

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Consistent, Excellent Customer Service I have always received outstanding customer service from Jeremy Sullivan, Svc Advisor, as well as, Doug Settle, Svc Mgr. We have been customers since I have always received outstanding customer service from Jeremy Sullivan, Svc Advisor, as well as, Doug Settle, Svc Mgr. We have been customers since '05. Whether our Honda Odyssey was undergoing a major tune up or routine maintenance, Jeremy has been & continues to be an excellent communicator about what is suggested to maintain the vehicle and to keep it running in top condition. We are now on our 2nd Honda Odyssey. One of our considerations for purchasing this vehicle was due in part to Jeremy Sullivan, as well as Service Manager, Doug Settle. It is rare to receive quality customer service these days, let alone in the automotive industry, but these guys are top notch. (p.s. If Jeremy Sullivan wasn't available, I would not hesitate to seek out Charles Suter as my Service Advisor...he has also delivered great customer service). Thanks Honda team! More

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Excellent Service I want to thank everyone that helped me in the service department, everyone is so friendly and professional, I appreciate the great service. Every tim I want to thank everyone that helped me in the service department, everyone is so friendly and professional, I appreciate the great service. Every time I get my car serviced I always know I can trust everyone to get the job done professionally! Thanks again. Sharon Quinn More

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