Dealer Reviews
Cars for Sale
Dealer Log In
Doug Settle
324 Reviews
It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”
Read more324 Reviews
Write a Review
324 Reviews of Doug Settle
October 29, 2015
rice-blue escape My salesperson was very freindly and he is very good at his job. He was very helpful and cheerful and did a great job at selling me my SUV.. Good all My salesperson was very freindly and he is very good at his job. He was very helpful and cheerful and did a great job at selling me my SUV.. Good all around service. Thanks for great time. More
by ricearoni
Other Employees Tagged: Caleb Craun , Ryan Coleman
October 29, 2015
Service department I went in for an oil change and regular Maintenance . The service was quick and the employees are friendly. Will continue to go back in the future I went in for an oil change and regular Maintenance . The service was quick and the employees are friendly. Will continue to go back in the future More
by Ruckcl01
Other Employees Tagged: Kevin Cappelli
October 28, 2015
Doug and his staff are always very accommodating. I love t Outstanding customer service every time I have been there. I will continue to do business with Doug and his staff in the future. They always get me Outstanding customer service every time I have been there. I will continue to do business with Doug and his staff in the future. They always get me in and out in a timely manner! More
by jgwright58
October 26, 2015
The Best Place in town to get my Honda serviced. I have been Don Ayres service customer for almost 9 years now. I have never been to any car dealerships service dept where I was dealt with such level I have been Don Ayres service customer for almost 9 years now. I have never been to any car dealerships service dept where I was dealt with such level of courtesy, professionalism and expertise. On top of all that, can anyone beat $ 12.95 oil change, probably not. Doug Settle, Kevin Cappelli, Troy Johnson and everybody in service .... Thanks for your hard work. More
by Hondafan
Other Employees Tagged: Kevin Cappelli , Troy Johnson
October 25, 2015
Great customer service . Nice waiting room with refreshments. Service reception area is clean and well organized. Car is washed and clean after being serviced. Great place t . Nice waiting room with refreshments. Service reception area is clean and well organized. Car is washed and clean after being serviced. Great place to.do business. More
by Edv
October 10, 2015
Reason we drive a Honda The professionalism of the service department at Don Ayres is why we've driven a Honda since 1995. We trust the technicians and the management of Doug The professionalism of the service department at Don Ayres is why we've driven a Honda since 1995. We trust the technicians and the management of Doug Settle. More
by kannette56
Other Employees Tagged: Doug Waltz
October 03, 2015
always have great service always friendly and done when promised Call if something comes up to review and be upfront Not pushy Remembers who we are Have been customers for always friendly and done when promised Call if something comes up to review and be upfront Not pushy Remembers who we are Have been customers for 25 plus years More
by dolsen, gus63
Other Employees Tagged: Jeremy Sullivan , Dillon Steenport
September 30, 2015
Purchase experience Felt pressured to purchase extended warranty by your finance dept. We did purchase the warranty, how ever it should have been discussed before by your Felt pressured to purchase extended warranty by your finance dept. We did purchase the warranty, how ever it should have been discussed before by your sales staff not the finance person. More
by steve1944
Other Employees Tagged: Jeremy Sullivan , Nathan Fitzgerald, Dillon Steenport
September 29, 2015
Consistently excellent service I have been a Don Ayres customer for over 25 years. During that time, we have always owned at least one Honda (we now own 3), and we have always had I have been a Don Ayres customer for over 25 years. During that time, we have always owned at least one Honda (we now own 3), and we have always had Don Ayres service our vehicles. Throughout that time, my cars have stayed consistently roadworthy, and I never feel as though I've been taken advantage of. On rare occasions when problems have come up, this dealership has always done the right thing. More
by Doug
Other Employees Tagged: Jeremy Sullivan , Troy Johnson, Ben Rose, Dillon Steenport
September 28, 2015
Service pdaateD Doug Settle is very efficient and gets what needs to be done completed in the shortest amount of time.. His service is reasonably priced and done well Doug Settle is very efficient and gets what needs to be done completed in the shortest amount of time.. His service is reasonably priced and done well. He does not make work when itsis not needed More
by honda service
