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Doug Settle
323 Reviews
It’s no surprise that service manager Doug Settle knows a lot about cars. As it turns out, he knows a thing or two about people, as well.Settle, who has worked at Don Ayres for 25 years, says it’s extremely important to be able to communicate with customers. “You have to listen to them and find out where the problem actually lies.”Sometimes that can be tricky. That’s why Settle and his employees often ride along with a customer, a move that ultimately helps them get to the root of a problem. Customers seem to appreciate their straightforward approach. Many are Honda loyalists, but they return to Don Ayres because they’ve come to expect a high level of service. “Customers are very loyal to our product, and it’s just as important for US to be as good as that product.”
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323 Reviews of Doug Settle
July 28, 2015
Fast & Carefree! I would never want to go anywhere but Don Ayres. Their team is knowledgeable, friendly and always gets the job done. No question is ever unanswered an I would never want to go anywhere but Don Ayres. Their team is knowledgeable, friendly and always gets the job done. No question is ever unanswered and they realize how important our time is to. I have never experienced such ease & organization in ANY dealership like I have @ Don Ayres. They'll always have my vote. More
by H0LLY
July 27, 2015
Efficient and the price is right! Great service, friendly and helpful people to work with! The people who work there are always right on top of it, that goes from making the phone appo Great service, friendly and helpful people to work with! The people who work there are always right on top of it, that goes from making the phone appointment to the finished product. More
by Jean Clagg
Other Employees Tagged: Jeremy Sullivan
July 25, 2015
Service I have always been happy with the service at Don Ayres. That is what brought me back to purchase my second Honda Accord. Jeremy Sullivan is wonderfu I have always been happy with the service at Don Ayres. That is what brought me back to purchase my second Honda Accord. Jeremy Sullivan is wonderful to work with and provided excellent customer service in my most recent service appointment. I have had nothing but positive experiences with all the service reps I have worked with over the years at Don Ayres. More
by Angie
Other Employees Tagged: Jeremy Sullivan, Charles Suter , Troy Johnson
July 24, 2015
I forgot to get an appointment and went in for service I took my vehicle for service on the wrong date without an appointment. Doug was courteous enough to fit me into that day's schedule as I was alread I took my vehicle for service on the wrong date without an appointment. Doug was courteous enough to fit me into that day's schedule as I was already there and services my vehicle that day I felt that was nice of him and service was excellent More
by Suresh ravuri
July 23, 2015
15 years of working with Don Ayres Honda For the last 15 years, I've had my Honda serviced only at Don Ayres. I've also purchased two cars from them. Nothing but good interactions. I don't For the last 15 years, I've had my Honda serviced only at Don Ayres. I've also purchased two cars from them. Nothing but good interactions. I don't even consider another make of car or another dealership. Thanks for the service! More
by Sue
Other Employees Tagged: Jeremy Sullivan , Troy Johnson, Dillon Steenport
July 21, 2015
Serviec A1 Service was pretty expensive. Over $249 dollars for A1 service and only received 5% discount. I had an acura TL and used to get my car serviced but I Service was pretty expensive. Over $249 dollars for A1 service and only received 5% discount. I had an acura TL and used to get my car serviced but I don't ever remember spending this much. Makes it not worth having a budget friendly car if I am going to pay this every 6 months. More
by Shekema07
July 20, 2015
Service after the sale Great service at the time of the sale followed up by terrific service for the life of the car. Since we have kept previous Hondas well over 10 years, Great service at the time of the sale followed up by terrific service for the life of the car. Since we have kept previous Hondas well over 10 years, that's a LOT of routine maintenance. That said, we haven't had any experience with any non-warrant service...the cars have been repair-free. Who can ask for more? More
by Honda-fan
July 14, 2015
Excellent service across the board! I know my salesman and service technician by name and they know me and my car inside and out. I would highly recommend Don Ayres to anyone. They hav I know my salesman and service technician by name and they know me and my car inside and out. I would highly recommend Don Ayres to anyone. They have been more than accommodating for everything I need. I will be back! More
by Nicholas Cook
Other Employees Tagged: Jeremy Sullivan , Tom Vevia
July 14, 2015
Great Service. As always, I was completely satisfied with my recent experience at Don Ayres Honda. Everyone is helpful, friendly, and knowledgeable. Thanks again D As always, I was completely satisfied with my recent experience at Don Ayres Honda. Everyone is helpful, friendly, and knowledgeable. Thanks again Doug for the great customer service. More
by mc29
July 08, 2015
service Excellent as always. I always enjoy going to Don Ayres Honda friendly caring type of atmosphere that a person really enjoys. I will continue to do my Excellent as always. I always enjoy going to Don Ayres Honda friendly caring type of atmosphere that a person really enjoys. I will continue to do my automotive needs at this auto dealership. More
by george1126
Other Employees Tagged: Jesse Kindig
