Drew Ricci

I’ve had consistently positive experiences with the Wellesley VW service department. The team—Karl, Drew, Alisha, and Heather—is fantastic to work with: professional, communicative, and genuinely helpf Wellesley VW service department. The team—Karl, Drew, Alisha, and Heather—is fantastic to work with: professional, communicative, and genuinely helpful. They always take the time to explain diagnoses and keep me updated throughout the process. The level of transparency and customer service they provide is excellent, and it’s clear they care about doing things right. I always feel confident that my car is in good hands. More

by LC Verified Customer Verified Customer

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Excellent & courteous service all around with professionalism & expertise directing me to the right body shop & servicing my vehicle after a serious rear-end collision with a truck. Thank you ag professionalism & expertise directing me to the right body shop & servicing my vehicle after a serious rear-end collision with a truck. Thank you again for the whole team, Sam, Mike & Drew for your dedication to provide OUTSTANDING customer service!:):) More

by rcunni3100 Verified Customer Verified Customer

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Diagnosis was timely and repairs were justified. I have confidence in their work. Ben s customer for over 15 years. I have confidence in their work. Ben s customer for over 15 years. More

by DAVIDARONSON Verified Customer Verified Customer

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Great communication while my car was getting serviced. Would use them again. Very courteous as well Would use them again. Very courteous as well More

by KBAUMAN387 Verified Customer Verified Customer

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Excellent service! The team was highly professional, and communication was clear and consistent throughout the entire process. I felt informed and confident every step The team was highly professional, and communication was clear and consistent throughout the entire process. I felt informed and confident every step of the way. More

by orenc26 Verified Customer Verified Customer

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They did a very good job of explaining all the problems to me, and fixed everything to my satisfaction. to me, and fixed everything to my satisfaction. More

by sswill29 Verified Customer Verified Customer

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Scheduling was intuitive and easy and I was able to book an appointment at a convenient time. Service was completed quickly and with a high degree of professionalism. an appointment at a convenient time. Service was completed quickly and with a high degree of professionalism. More

by epreeder52 Verified Customer Verified Customer

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Drew and Wellesley VW are super! Highly professional. Customer focused. They always listen and deliver expert solutions. They care! Highly professional. Customer focused. They always listen and deliver expert solutions. They care! More

by JEFFSCHWARTZ416 Verified Customer Verified Customer

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I love their online appointment booking system, which makes the experience smooth. I was able to get the necessary service performed on my vehicle swiftly, and the service has always been excellent since makes the experience smooth. I was able to get the necessary service performed on my vehicle swiftly, and the service has always been excellent since I started taking my Touareg here. More

by cottontown Verified Customer Verified Customer

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2nd time buying car from Jens and Wellesley. Jens is low pressure and easy to work with, will return if need another car. We have always had good luck with VW cars and Wellesley VW easy to wor Jens is low pressure and easy to work with, will return if need another car. We have always had good luck with VW cars and Wellesley VW easy to work with, very quick process if you want it to be. Also, when I have taken for service Drew Ricci is great to work with too! More

by benderj Verified Customer Verified Customer

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