Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 21

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
215 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 5 mos

Industry Experience

46 yrs

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

215 Reviews

Write a Review

215 Reviews of Duane Hill

April 03, 2019

Dealership Rating
Employee Rating

very happy with a purchase of my new vehicle I believe this is my 4th new car purchased from Martin I am very happy with the service department Dwayne and Ralph have been great very happy with Ma More

by TandD2019malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Bazzoli, Ralph Stalesky , Sam Anderson, Joel Storm, Marci Zavala, Paul in the service department is the only one I trust with my vehicle's he's an excellent mechanic

Apr 29, 2019

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us and want to thank you for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation and repeat business. Enjoy your new Malibu and drive safe! - Martin Chevrolet

December 11, 2018

Dealership Rating
Employee Rating

a great experience I have been dealing with martin chevy for six years . I just bought my third new car from them ,and all three times there service has been fantastic . More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland, Ralph Stalesky, James Dunn , Sam Anderson, Aaron Grassel, Steve Miehle, Joel Storm, Marci Zavala

Dec 28, 2018

Martin Chevrolet responded

Tom, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care and enjoy your new ride! - Martin Chevrolet

November 24, 2018

Dealership Rating
Employee Rating

Truck purchase Martin Chevrolet is the best dealer I've worked with in 40 years.Marci was very helpful and answered all my questions.the finance dept also explained More

by Happy trucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Dunn , Marci Zavala

Dec 04, 2018

Martin Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! - Martin Chevrolet

August 29, 2018

Dealership Rating
Employee Rating

Buying a new car Had a wonderful experience with Marci and the 'whole gang' from Martin Chevy. I have done business with them before and have found EVERYONE to be ama More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Anderson, Aaron Grassel, Joel Storm, Marci Zavala

Aug 31, 2018

Martin Chevrolet responded

Brett, Thank you for this wonderful review and compliments! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. We are happy you found our staff to be so supportive during your experience here at Martin Chevrolet. We sincerely value your business and look forward to your next visit! - Martin Chevrolet

August 11, 2018

Dealership Rating
Employee Rating

Great car buying experience Ed was personable and a pleasure to deal with. He was knowledgeable and looked out for our needs. We would highly recommend Ed and Martin Chevy. Th More

by TLyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Ed Mouton , Sam Anderson

Aug 13, 2018

Martin Chevrolet responded

Thank you for the 5 star rating. We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely value your business and look forward to your next visit! - Martin Chevrolet

March 13, 2018

Dealership Rating
Employee Rating

Joel is an excellent salesman. Joel spent a lot of time with us explaining the different options available to us regarding financing. He also spent a lot of time letting us test dri More

by Thayer Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland , Joel Storm

Mar 14, 2018

Martin Chevrolet responded

Thayer, Thank you for the 5 star review! Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

January 15, 2018

Dealership Rating
Employee Rating

Great experience The whole experience was great. From the time we walked in we were treated wonderful. Marci was great to work with and can’t wait to work with her aga More

by Keeyo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Anderson, Marci Zavala

Jan 15, 2018

Martin Chevrolet responded

Thank you so much for taking the time to write a review about your wonderful experience with Marci and the team at Martin Chevrolet! We appreciate you choosing us and hope that we see you again soon! Thanks, Martin Chevrolet

January 05, 2018

Dealership Rating
Employee Rating

new corvette purchase from the start, with Joel, to negations , with Steve & Dan , this was the smoothest transaction i have ever had. Service with Duane & Vette Tech Paul More

by Marz295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland , Sam Anderson, Steve Miehle, Joel Storm, paul

Jan 15, 2018

Martin Chevrolet responded

Bill, We are so pleased you had a smooth transaction! We do enjoy working with you and look forward to being your Chevrolet Family for a long time to come! Thanks for the great review and enjoy your new ride! - Martin Chevrolet

September 13, 2017

Dealership Rating
Employee Rating

Best Experience at a Dealership I have ever had!! Just purchased a new Silverado Truck from Martin Chevy, every bit of my experience was pleasant and easy going. The sales team ( Rob helped me ), fin More

by Smerls22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrah Donahue, Aaron Grassel, Rob Newell, Randy Piccony

Sep 30, 2017

Martin Chevrolet responded

Thank you for the excellent review! We appreciate you giving us the opportunity to help you out and hope you are enjoying your new Silverado! - Martin Chevrolet

September 01, 2017

Dealership Rating
Employee Rating

Excellent staff in the service department. Aaron, Duane and Nick are top notch! They diagnosed a big mess up from another shop and fixed it seamlessly. Friendly, accommodating and reassuring. I More

by Connie's Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Grassel, Nick (mechanic)

Sep 11, 2017

Martin Chevrolet responded

Connie, Thank you for giving us the opportunity to fix your vehicle! We know there is a lot of competition out there and we appreciate you choosing us. We are glad to hear its now running well and that you had such a great experience. Thanks again and drive safe! - Martin Chevrolet

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