Duane Hill
Duane Hill at Martin Chevrolet
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Duane Hill | Page 5

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
148 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

11 yrs, 3 mos

Industry Experience

43 yrs, 10 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

148 Reviews

Write a Review

148 Reviews of Duane Hill

December 17, 2022

Dealership Rating
Employee Rating

I couldn't be in better hands. Completely confident with each and every visit I have. More

by NORMANWEICHBRODT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2022

Martin Chevrolet responded

On behalf of us at Martin Chevrolet, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. We will be sharing your feedback with our team. - Martin Chevrolet

December 17, 2022

Dealership Rating
Employee Rating

The work is always done on time with no callbacks and my car is always wash it. Thank you gentlemen More

by Danobriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel, Brad Nichols

Dec 27, 2022

Martin Chevrolet responded

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Martin Chevrolet

November 28, 2022

Dealership Rating
Employee Rating

What to say they are the greatest all around . Fast service Nice polite people there And the work is done right the first time . Service manager knows I'm picky on My car and truck he make More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Aaron Grassel

Dec 01, 2022

Martin Chevrolet responded

Kevin, Thank you for the wonderful review. Your satisfaction is important to us, so we want to sincerely thank you for choosing Martin Chevrolet and we hope to see you again soon! - Martin Chevrolet

November 23, 2022

Dealership Rating
Employee Rating

Duane is a great service director and runs a first rate department. I wouldn’t take my vehicles to any other Chevrolet dealership. Thanks Duane. More

by SteveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2022

Martin Chevrolet responded

Steve, We couldn’t be happier that Duane provided you with a great service experience. Thank you for choosing Martin Chevrolet! See you next time! - Martin Chevrolet

November 15, 2022

Dealership Rating
Employee Rating

Everything went perfect! The guys were great! They communicated well and kept me up to date on what they were doing. Enterprise was quick & responsive! More

by MICHELLEMCLAUGHLIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel, Brad Nichols

Nov 18, 2022

Martin Chevrolet responded

Michelle, Thank you for the wonderful review and rating. We're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

November 10, 2022

Dealership Rating
Employee Rating

Always honest and helpfull clean nice waiting area free water good cominater free television close More

by LARRYTARNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel, Brad Nichols

Nov 14, 2022

Martin Chevrolet responded

Larry, Thank you for your review. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do! - Martin Chevrolet

November 05, 2022

Dealership Rating
Employee Rating

Good efficient service as I expected promised and delivered on time all as I expected within expected timeframe. More

by ENZFAMILY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel, Brad Nichols

Nov 14, 2022

Martin Chevrolet responded

We are very happy to have provided you with such a positive experience. It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care! - Martin Chevrolet

November 03, 2022

Dealership Rating
Employee Rating

Always a great experience. Service delivered on a timely, friendly and professional manner. From top to bottom, as usual exceptional. Service writers, techs, cashiers all make More

by gkolke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso

Nov 14, 2022

Martin Chevrolet responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. Thank you very much for your feedback! - Martin Chevrolet

November 01, 2022

Dealership Rating
Employee Rating

When dealing with service at Martin, I get the best and complete service. They take the to explain the issues and possible corrections. If they can’t diagnose the problem then they explain that to me as w More

by mark012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Nov 14, 2022

Martin Chevrolet responded

Mark, Thank you for taking the time to write about your experience. It is wonderful to hear that our service team was able to provide you with the excellent experience we strive to provide all our customers. Thanks for taking the time to leave a review. - Martin Chevrolet

October 19, 2022

Dealership Rating
Employee Rating

The service was really really good I really appreciate watch they did for me and let me know about my car I would recommend answer any of my friends I have a Chevrolet Chevrolet More

by Pamela Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso, Blake Hill , Aaron Grassel, Brad Nichols, All of the employees

Nov 01, 2022

Martin Chevrolet responded

Pamela, It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

Oct 19, 2022

Pamela Spencer responded

If anybody needs a Chevrolet text take it to the dealer they do a great job I gave them five stars

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