Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 5

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
215 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 5 mos

Industry Experience

46 yrs

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

215 Reviews

Write a Review

215 Reviews of Duane Hill

October 29, 2024

Dealership Rating
Employee Rating

The dealership was extremely clean - service advisors were professional and efficient. Waiting room was perfect to get work done while I waiting for the work to complete. More

by bzyz212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Samantha Cordt, Patrick Frazier, Blake Hill

Nov 05, 2024

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

October 25, 2024

Dealership Rating
Employee Rating

Martin Chevy always provides me with great service and reasonable prices. The waiting room is very nice, if you are going to stay. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso , Patrick Frazier, Blake Hill

Nov 05, 2024

Martin Chevrolet responded

Matt, Thank you for the review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

October 22, 2024

Dealership Rating
Employee Rating

This was my first time at the dealership and I had a great experience. Good and profesional service. More

by PARRA.KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso , Blake Hill

Oct 28, 2024

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet. We are pleased we could make your first experience with us a great one and look forward to helping you again next time! -Martin Chevrolet

October 18, 2024

Dealership Rating
Employee Rating

I have been a costermer of Martin Chevrolet for the past 12 years. They go out of their way to make sure everything I need is done to perfection. I wouldn't take my cars to anyone else. More

by michael_rosendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Martin Chevrolet responded

Michael, Your kind review truly warms our hearts! We're always thrilled to see your smiling face whenever you visit. Thank you so much! - Martin Chevrolet

October 17, 2024

Dealership Rating
Employee Rating

Scheduling service was quick and easy. Check in was professional. Time duration was as promised. Service performed was excellent. I will definitely return to Martin for future needs. Thank More

by ROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Samantha Cordt, Patrick Frazier, Blake Hill, Paul Baumgartner & Duane Hill

Oct 28, 2024

Martin Chevrolet responded

Roger, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

October 17, 2024

Dealership Rating
Employee Rating

Best service dealership in the Northwest Suburb, the staff is friendly and knowledgeable, the dealership is very clean and modern. More

by lpowers76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Martin Chevrolet responded

Thank you! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

October 16, 2024

Dealership Rating
Employee Rating

Was treated and spoke to very nicely explain everything about the new electric Blazer or bronco I forget which one it was More

by sk1039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Blake Hill

Oct 28, 2024

Martin Chevrolet responded

We want all our clients to have a comfortable and easy experience with us! If you have any further questions, please give us a call. We're always happy to help! - Martin Chevrolet

October 15, 2024

Dealership Rating
Employee Rating

First experience with service since my recent purchase. Thank you for addressing All of my concerns regarding tire replacement / rims. Did a nice job! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Samantha Cordt, Patrick Frazier, Blake Hill

Oct 25, 2024

Martin Chevrolet responded

Ron, Thank you for the great review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

October 15, 2024

Dealership Rating
Employee Rating

On the multi point vehicle inspection, it was listed that the wiper blade-rear was marked in green which is checked and ok. This is inaccurate as the rear wiper blade doesn't work. So the question arises, More

by a4grimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: OC Cardoso , Anthony Salinas

Oct 15, 2024

Martin Chevrolet responded

Thank you for the review. We'd love to chat about your recent visit and have been trying to connect with you. If you have a moment, could you please give our service director, Duane Hill, a call at 815-459-4000 whenever it's convenient for you? We look forward to chatting with you! - Martin Chevrolet

October 14, 2024

Dealership Rating
Employee Rating

This dealership treats each customer as a friend. They explain what they will do, and give you a competitive price. More

by cllinda328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Samantha Cordt, Patrick Frazier, Blake Hill

Oct 28, 2024

Martin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out! - Martin Chevrolet

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