Dustin Gentzel | Page 2

The guys try hard to work you with you. They are straight forward and leave a great impression. They are straight forward and leave a great impression. More

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They were great! They got me a good reasonable price! And the people that helped me were great too. Shoutout to Dustin G. They got me a good reasonable price! And the people that helped me were great too. Shoutout to Dustin G. More

by savannahjsanderson Verified Customer Verified Customer

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The team at Heritage GMC is excellent. I’ve been a customer for several years and I highly recommend Heritage GMC. I’ve been a customer for several years and I highly recommend Heritage GMC. More

by RMACNEW Verified Customer Verified Customer

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Brad was fine. He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold t He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold the truck till Saturday. The dealership wasn’t coming close to a cash offer we had for our trade in back at home which was 3 hrs away. Brad went to ask if they would take our deposit of $5000.00. He came back and said no!! Really???? But earlier in the day Brad had stated he had a couple coming in to put a deposit on a truck another couple was about to go test drive. Really???? So why wouldn’t they take ours??? Yes we were trying to get as much for our trade in as we could just like every other customer does. So we left and went home and sold our truck. Called the dealership about 10 minutes before they closed. Truck we wanted was still there. SO. We get up at 4:45AM to get there when they opened. We asked since we had a large chunk of cash could they come down on the price a little? Well Dustin came back over and VERY rudely said he wasn’t coming down on price at all and got up and left!!! As much as we had gone through for 2 weeks to find a truck we agreed to buy it. So after signing papers Brad came and got us when the truck was ready. I said well thank you for putting up with us. He said your fine. Brad took Jack out to truck showed him a couple things then left. NEVER SHOOK HIS HAND NOR SAID THANK YOU FOR YOUR BUSINESS!!!!! And Dustin (pre sale manager) never came back to say thank you for your business either. The nicest person we dealt with was the finance man. The whole transaction was uncomfortable They even said well we hide stuff to help us get what we need. If we had not been through so much the past 2 weeks in looking for a truck we probably would have walked out not buying it. More

by JACCATMUELLER Verified Customer Verified Customer

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we love Heritage GMC. Kyle Neely is an amazing sales representative. The service department always leaves our cars clean and well-maintained. We would highly recommend Her Kyle Neely is an amazing sales representative. The service department always leaves our cars clean and well-maintained. We would highly recommend Heritage GMC. More

by lisa.underwood1991 Verified Customer Verified Customer

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Great service; friendly customer service and answered and address all questions. I would recommend this dealership. address all questions. I would recommend this dealership. More

by EVONDELL Verified Customer Verified Customer

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one word, ease! start to finish these guys knew what they were talking about, they made me feel as if my business was important, and also were professional without b start to finish these guys knew what they were talking about, they made me feel as if my business was important, and also were professional without being boring or uptight. lol just all around great sales team!!!! More

by j.r.allman0589 Verified Customer Verified Customer

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Everything went extremely well with my purchase from beginning to end. My salesperson Zach did an awesome job... beginning to end. My salesperson Zach did an awesome job... More

by uawred276 Verified Customer Verified Customer

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Most professional sales team ever. Very attentive and very knowledgeable and helpful. Simply the best. Very attentive and very knowledgeable and helpful. Simply the best. More

by djstatzz Verified Customer Verified Customer

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The first thing I will say, is they need a waiting room where you’re not sitting out in the public people walking back and forwards in front of you. And it took a long time to change the oil and rotate the where you’re not sitting out in the public people walking back and forwards in front of you. And it took a long time to change the oil and rotate the tires. I made an appointment thinking it would make it go a little faster More

by richman1939 Verified Customer Verified Customer

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