Dwain Lefebre

Great customer service mechanics are too notch waiting ares is clean . Wait was reasonable thanks ares is clean . Wait was reasonable thanks More

by fiveheadray Verified Customer Verified Customer

Report | Print

Too long a wait to get service. No call back from Catlin. Vehicle was there three days without any diagnostics No call back from Catlin. Vehicle was there three days without any diagnostics More

by lpparquet Verified Customer Verified Customer

Report | Print

Dwain was very professional and handled all of my needs. I will definitely be back to Crown for service. I will definitely be back to Crown for service. More

by lpelanne Verified Customer Verified Customer

Report | Print

Initially we were told there wasn't a solution for our break issue but they were able to change out things and it is working fine break issue but they were able to change out things and it is working fine More

by donovanglenn88 Verified Customer Verified Customer

Report | Print

The experience I had was great, but I would suggest that if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise if someone needs to leave their vehicle—like I did suggest them a loaner and if there isn't a loaner vehicle available, it would be helpful to advise that person to come back later. Another employee from a different department ended up assisting me instead of the lady who initially took my paperwork when I arrived. Other than that, the service was good but it could have been excellent. I gave all stars because I know how survey work but in the future you can suggest a loaner to someone instead of them being out of a vehicle for a while. More

by Ty Verified Customer Verified Customer

Report | Print

Excellent experience with Zach and team. Very transparent and professional operation. True pros. I contacted about 8 other dealers, and very happy I chose Zach and Crown Very transparent and professional operation. True pros. I contacted about 8 other dealers, and very happy I chose Zach and Crown More

by Chrisjlorio Verified Customer Verified Customer

Report | Print

I have purchased several vehicles from this dealership. They are always very help full, they correct all issues in a timely manner and with professionalism. They are always very help full, they correct all issues in a timely manner and with professionalism. More

by ADAMAJR_1 Verified Customer Verified Customer

Report | Print

Dwain always treats us with respect and does a terrific job getting our vehicles repaired correctly and in a timely fashion. job getting our vehicles repaired correctly and in a timely fashion. More

by dette.harrison Verified Customer Verified Customer

Report | Print

Always excellent service at this dealership. Reliable and great service advisors that aren’t trying to take advantage of you. Reliable and great service advisors that aren’t trying to take advantage of you. More

by DEERHUNTR392 Verified Customer Verified Customer

Report | Print

The service department was very courteous and respectful from the moment I walked in from start to finish. Very Professional experience with Danette Pizzolota would definitely recommend her to family and fr from the moment I walked in from start to finish. Very Professional experience with Danette Pizzolota would definitely recommend her to family and friends!! More

by MALLETT70 Verified Customer Verified Customer

Report | Print