Dwain Lefebre

Outstanding service. Dwayne Lefebre is very knowledgeable and he provided a pleasant service experience. I am very appreciative. Dwayne Lefebre is very knowledgeable and he provided a pleasant service experience. I am very appreciative. More

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I am so disappointed in the service repairs I have received on my 2018 GMC BUICK ENCLAVE. The car has been broke on two occasions back to back at the dealership when I have come to pick it up. This received on my 2018 GMC BUICK ENCLAVE. The car has been broke on two occasions back to back at the dealership when I have come to pick it up. This is unacceptable and shorty work. How do you call a customer to come and pick up their vehicle and the customer drives it out to the corner and it kills in front of the dealership. I paid $3000 for the transmission work that was supposedly the problem . I ended up leaving the vehicle at the dealership after spending $3000.. Then I receive a call a few days later stating it is the battery. I receive an initial quote for $395 for a new battery. I used my points and they gave me $60 discount. I come to pick the vehicle up after receiving a new battery and again it kills again in front of the dealership. I leave the vehicle there a third time and I receive a call and they tell me it’s the starter. This will cost me another $689. This is so frustrating and it makes me question 1) the integrity of this company and 2)two mechanic skills and experience.3) are they test driving the vehicle before calling the customer?. This is costing me a lot of money and is very inconvenient for me getting back and forth to work. More

by NATALIELOCKETT77 Verified Customer Verified Customer

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Problem was found and corrected. The problems did not return as of the writing of this survey. The problems did not return as of the writing of this survey. More

by Lspbt Verified Customer Verified Customer

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This dealership is awesome. It's the only one I would consider using. I have been a customer for for over 30 years and don't intend to change. It's the only one I would consider using. I have been a customer for for over 30 years and don't intend to change. More

by sandravandrell Verified Customer Verified Customer

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As Always, Great Maintenance & Great Customer Service! They Addressed All Of My Questions & Concerns. KEEP ON ROCKIN!!! They Addressed All Of My Questions & Concerns. KEEP ON ROCKIN!!! More

by PAPA_ROACH138 Verified Customer Verified Customer

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I had a recall, and they took care of it with no issues and will make sure I come back and will make sure I come back More

by gvaz76 Verified Customer Verified Customer

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As always Crown puts the customer above anything else. GREAT job!! Will be a Crown customer for life! GREAT job!! Will be a Crown customer for life! More

by Ella2002 Verified Customer Verified Customer

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My experience went as smooth as a babies xxx. I was treated like I was wearing a crown, from Crown Buick. I was treated like I was wearing a crown, from Crown Buick. More

by ROMAGUERA64 Verified Customer Verified Customer

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They always are kind and helpful take time to listen and always keep in touch when your vehicle is there always keep in touch when your vehicle is there More

by chinchilla.veronica Verified Customer Verified Customer

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Excellent service and was done quickly and easily. I waited for my car and it was taken care of quickly. I waited for my car and it was taken care of quickly. More

by blboudreaux Verified Customer Verified Customer

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